BE
20-35 years of age | Experience level: first safari
Short review about John from OSK
A guide John picked us up and even though we stayed only with him for 1 drive. He managed to teach us a lot about the country Kenia, the people, the animals, and with a great sence of humor doing so.
CH
Good offers with good quality/price ratio.
I bought a package for a safari in the Maasai Mara during high season and at the last minute. They found a good offer with quality/price ratio that suits me perfect.
35-50 years of age | Experience level: first safari
Friendly ,accommodates people and knows her job
Immediately I contacted safari bookings i was linked to a tour consultant that understood my desires; she responded to my request almost immediately and she'd recommend best hotels where needed. She's one person I'll recommended to my friend's ; family and colleague.
35-50 years of age | Experience level: 2-5 safaris
Hospitable
Eraste, the tour guide, was very attentive and helpful when it came to show us around and explaining things during the tours. He was with us for 2 weeks as we explored all around Burundi. He is very knowledgeable and kind. Definitely recommend booking tours with this company.
20-35 years of age | Experience level: 2-5 safaris
Thanks to all the guides, and Phinorah who responded to all the questions on time. It was the best
Incredible. we enjoyed and willing to come back again
50-65 years of age | Experience level: first safari
Pros and Cons
Go2Africa rep who arranged our trip listened well to our specific needs/desires. We already had several camps in Botswana in mind, and he helped us locate two more, one each in S. Africa and Zimbabwe, both of which fitted well.
Once the initial arrangements for dates and locations were made, we were handed off to another company rep to arrange all of the details. This person was not as helpful as the first. It took us asking many, many questions to obtain the information that we needed. First, much of the information could easily have been posted to their web site, like we saw with other companies' web pages. G2A seems to hold back information and not make it easily available unless you ask. For instance, we were aware from our own research that we would need some vaccinations and some of them needed to start six months prior to travel, yet G2A provided no suggestions or guidance about this until mere weeks prior to our departure. Completely useless info when it was finally provided.
Second, being a "bespoke" trip planning travel agency, it was disturbing that when we did receive information, it was often very generic and didn't apply to us at all. But we still had to sort through the information and try to discern if we needed to do something, for example.
Finally, we were never invited to review our trip with a staff member, once we returned, so that we could provide feedback on what worked and what did not. We thought that was very odd. We did have some travel issues and would like to have reported them to G2A so that they might be able to talk with their various contractors and avoid similar issues for other G2A clients. But apparently they do not care to know what we liked or where there were problems.
We enjoyed most of our three weeks-plus trip, and appreciated some of the lodgings and guides suggested to us. It's surprising that G2A doesn't want to know the problems nor the good things.
50-65 years of age | Experience level: over 5 safaris
50-65 years of age | Experience level: over 5 safaris
20-35 years of age | Experience level: first safari
Amazing, extremely kind & friendly and knowledgeable
Service was very nice
Value for money
Really enjoyed my tour
AT
20-35 years of age | Experience level: first safari
A unique experience
I want to start things off with saying that we saw a lot of animlas, every animal we wanted to see. The organisation and communication was quite ok. We got picked up in front of our hotel a bit later than planned and then droven to the office to pay the rest of the tour and then already headed to Masai Mara and had our evening game drive. We traveled there with our driver/guide Johnny who knows a lot about the animals and answered all our questions. He is a very good drive who has a good sense of when to go where to spot animals. The game drives were always packed with watching and photopraphing animals and admiring Masai Mara. We were staying at the Manyata camp which offers a big tent with a bathroom (shower and toilet) and space for 2-3beds. There's a big dining hall at the main building where we ate our meals (the food was good, hot water for coffee or tea and hot milk were provided). The whole facility looked gorgeous and the staff was nice. One problem was that the toilets were not flushing, sadly. On the last day we visited Masai village and were shown around by locals. All in all the whole tour was an interesting, beautiful and unique experience I wouldn't want to miss.