ES
35-50 years of age | Experience level: first safari
A LIFETIME EXPERIENCE
The Mugenyi Eco Tours it's the rigth agency to travel all Uganda and be able to live great experiences.
Very professional team of tourist guide, with a lot of knowledge of their country Uganda, the program it's well done that permits you to experience the wild life, the culture and the history of the country. With Mugenyi Eco Tours you feel like you are among the people, the communities.
For me it was an amazing experience a journey into the roots of the Ugandan people and culture and also a Great Africa Experience. I definitely recommend all people to book Mugenyi Eco Tours and just enjoy a wonderful experience.
GR
35-50 years of age | Experience level: first safari
An unforgettable Mount Kenya experience. Tillmans Safaris truly exceptional!
From the very first exchange, we felt completely at ease. Communication with Charles, the director of Tillman Safaris, was excellent from start to finish — thoughtful, clear, and reassuring. He consistently made us feel that everything was under control and carefully planned. And that feeling proved absolutely right. From our pickup in Nairobi to the very last moments of the trek, everything was flawlessly organized and ran smoothly.
Tillmans Safaris is the ideal company for people who genuinely love the mountains — those who care about the experience itself, not just reaching a summit. What also mattered deeply to us is that this is a truly ethical company. The guides and porters are treated with real respect and fairness, and this is not just something said — it’s something you feel every day on the mountain. For us, that made the experience all the more meaningful.
The equipment provided was excellent: very warm sleeping bags, a solid tent that easily withstood a full night of rain, and high-quality walking poles. Everything felt reliable and well chosen, allowing us to focus fully on the beauty of the climb.
And then there is the team, who turned a great trek into an unforgettable one.
Leonard, our lead guide, was simply outstanding. He is kind, calm, deeply knowledgeable, and always smiling. He has that rare ability to make you feel both safe and inspired at the same time. His pacing was perfect, and thanks to his experience and attentiveness, altitude issues were minimal and we summited comfortably. He genuinely went above and beyond every single day.
Taylor, the chef, amazed us daily with generous, hearty, and delicious meals — far better than we ever expected on a mountain. On top of that, he was a joy to be around: warm, friendly, and always positive.
Nelson, Alan, and Jacob, our porters, were wonderful people and fantastic companions on the trail. Strong, kind, and full of good humor, they made the long days lighter and more joyful. By the end of the trek, it truly felt like we were climbing with friends — and we are proud to now call them exactly that.
A heartfelt recommendation: book the full 5-day trek from Chogoria to Sirimon. It makes a real difference for acclimatization, and the Chogoria Bandas, where you spend the first night, are absolutely magnificent — one of the most beautiful places we’ve ever slept in the mountains.
Without hesitation, this was the best trekking and climbing experience we’ve ever had. If you want an authentic, ethical, and deeply rewarding Mount Kenya experience, Tillman Safaris is the company to choose.
We also booked a 3-day safari in Samburu with Tillman, which was equally wonderful. Samburu turned out to be the perfect park to visit at that time of year, Sopa Lodge was excellent, and we saw an incredible number of animals — including a truly magnificent leopard. Our driver was also fantastic.
We are deeply grateful to the entire Tillmans team. If Mount Kenya is on your mind and you want an experience that is beautifully organized, genuinely human, and unforgettable, book with Tillmans Safaris. You will be in the very best hands.
50-65 years of age | Experience level: over 5 safaris
Excellence service, knowdge and dedicated staffff
My Son and I had all we need for oir Mt Kenya Hike. The Guide was knowledgeable and supportive . The 5 support were freindly
CH
35-50 years of age | Experience level: first safari
Poor communication, unclear terms, and inconsistent service
We communicated with Frank prior to booking the tour and initially everything seemed fine. We tailored the itinerary together and eventually agreed on a trip. Before paying the deposit, we specifically asked for the cancellation terms and conditions. These stated that cancellations made more than 120 days prior would incur a maximum fee of USD 300 per person cancelled. There was no mention of hotel cancellation penalties. Based on this, we paid the deposit in March 2025 for a trip scheduled for the end of December 2025.
Originally three people were travelling. On 19 August, before the 120-day period, I informed the agency that one person had to cancel. When the revised pricing was eventually provided, it included a hotel cancellation penalty that had not been mentioned in the original terms. It also took several months and repeated follow-ups to receive the revised price, which only arrived on 8 December, just weeks before departure. By then, we felt uncomfortable but had already paid a substantial deposit and could not change plans.
Upon arrival in Nairobi, Frank picked us up at the airport, though there was no sign displayed by Destinations Kenya Safari. The safari itself was outsourced to another company, Super Eagles, and our driver/guide was Derick.
In Amboseli, we were supposed to stay three nights at Sopa Lodge but were instead taken to Penety for the first night due to an alleged overbooking. We were not informed of this change in advance and only learned of it from the driver. Penety is a lower-standard property than Sopa, with an approximate price difference of USD 100, which was not refunded.
On the morning of 27 December, just before starting the trip, Frank informed us that our Masai Mara accommodation needed to be changed due to an issue involving snakes, we did not fully understand, but we were flexible, provided the replacement was a tented camp. It took three days to receive an alternative, which we did not find suitable. We then researched options ourselves on Booking.com and suggested two camps. One of these was discouraged by our guide due to access and flooding concerns, and we selected the other. Because the booking had to be handled by the agency, we could not benefit from the discounted rate on booking.com. We were informed that the hotel cancellation fees of the first hotel were refunded to the agency; however, we did not receive any corresponding refund.
We later learned that typical safari schedules include both early morning and afternoon/dusk game drives as these are the peak times to see the animals. In our case, we were often back at camp by 2–3pm with no late afternoon drive. On our third Masai Mara day, after the hot air balloon activity, a full day game drive was part of the programme but initially not offered until we specifically requested it.
Derick was generally punctual, a capable driver, and the vehicle was decent. However, there were instances that raised concerns about transparency, including having no change very conveniently and charges that seemed high. For example, we paid USD 120 for two people in Lake Naivasha for a one-hour boat ride and a one-hour land tour (not Crescent Island) - because no official prices were displayed, we had no way of verifying whether these charges were standard - and USD 30 for a simple roadside lunch. We were only informed after eating that the lunch was not included.
While we enjoyed Masai Mara, we frequently observed vehicles going off-road and large numbers of cars surrounding single animals, including situations where rangers were present. We observed money being exchanged between drivers and rangers. This gave us the clear impression that enforcement of reserve rules was inconsistent. Sometimes 10 vehicles would be surrounding one animal or following them to the point of disrupting what they were doing. We would ask our driver to leave that animal in those cases.
Positively, the food quality was good, accommodations were generally comfortable, and the wildlife and landscapes were exceptional.
We also noticed after our trip that many of the agency’s high-rating Google reviews come from profiles with only one review and limited detail, which made it difficult for us to assess their reliability.
We doubt this review will change any of the quality of the services provided, but we wanted to leave an honest review regardless.
In conclusion, while the trip itself was interesting and we saw everything we hoped to see, the organisation and communication - particularly on the agency side - were poor. Only because we saw everything and had good accommodation and food this is a 2-star review rather than 1.
ES
20-35 years of age | Experience level: first safari
Great guidance with loads of knowledge and providing comfort and safety
The safari was great. We went for 6 days, saw Amboseli, naivasha, Nakuru and masai Mara. Josh (our guide) was incredibly friendly, helpful and knowledgeable. He answered all of our questions, gave clear agendas, showed flexibility and showed us everything we needed. We saw the big five due to Josh ‘ great planning and communication within the parks. Travel organization was smooth and lodges were great, better than expected! Would definitely recommend’
35-50 years of age | Experience level: 2-5 safaris
Great day trip to Chobe. Highly recommended
Booked the trip online and the experience was exceptional from prompt hotel pick up time to well a maintained vehicle for the trip to Botswana border from Victoria Falls. Casper, our driver for the day made an excellent host, friendly, respectful and impressively spoke 7 languages. He effortlessly put us at ease through the border process through his checking and explanations of what to expect. I would highly recommend doing your Chobe day trip with Fuhara Safaris.
35-50 years of age | Experience level: 2-5 safaris
Amazing experience with Afro Dawn
We had an amazing group trip with Afro Dawn Safaris from Victoria Falls to Chobe, Nata, and the Okavango Delta. Everything was perfectly organized, and all our requests were handled quickly. Our guide Paul was professional, friendly, and made the journey unforgettable. Paul was patient considering it was a group trip attending to each individual needs to precision.
Highly recommended!!
HR
You must do that!!
So beautifull experience..Guide are so kind and proffesional..
View is beautiffu, nature is also very nice..
Klimatization cars...helps on the boarder..
Take visa on airport for both sides, zambija only adult, Zimbabve for adult and child..
❤️thank you guys..
DE
nice
The tour it self was really nice!! The Accommodation is really simple but for budget travellers totally fine and the people are kind.
35-50 years of age | Experience level: 2-5 safaris
Amazing experience with Almighty Kilimanjaro
It was a pleasure doing the Kilimanjaro trek with Almighty, they were super responsible, and couldn't recommend them highly enough. My guide John was a pleasure to chat to everyday, he shared a lot about the culture, responded to any questions I had and kept me safe. The meals were absolutely amazing, the tent in perfect conditions and the whole team was delightful, I felt part of the team and welcome.