IE
65+ years of age | Experience level: first safari
The tour operator was punctual, organised, knowledgeable and provided a wonderful experience.
We did a one day safari and the key factor for us was the knowledge of the guides. They were able to describe the landscape, the animals and their habitats but also able to answer specific questions about particular species. They were able to tell us something about the other national parks in Tanzania where different animals can be seen.
They were friendly and eager for us to enjoy the trip. They were also proud of their country which was admirable.
AE
20-35 years of age | Experience level: first safari
That was tge best trip of my life
I realy enjoyed every thing and thanx to the company it was a dream
Thank you
50-65 years of age | Experience level: first safari
Phenomenal Service, Awesome Experience, Unbeatable Price
We had wanted to travel to Africa for several years but had been put off by the high prices and inflexible attitudes of American travel agents. The minute I spoke with Kathi from African Welcome Safaris, a world of difference opened up. She really listened to our priorities, gave us several options to choose from, and easily worked within our budget. The result was an unforgettable trip that was just right for our family -- with a savings of more than 50% over what the American operators charge while still using the same luxury hotels and lodges. All of this would be enough to justify a 5 star rating but there is another crucial element. Our flight from the US was cancelled at the last minute and we feared that might mean we would have to scrap the trip. To our astonishment, Kathi literally worked through the night to shift all of the arrangements so that we were able to fly a few days later and still do everything on our original wish list. Every detail -- from domestic flights to local excursions to accommodations -- was flawlessly arranged. She provided truly exceptional service and did so with a personal touch that made it seem we were the only clients and the top priority. If you are looking to travel to Africa and want to ensure an amazing trip, Kathi will definitely make it happen!
IE
20-35 years of age | Experience level: first safari
Superb service and amazing people. You will not find better value for money anywhere!!
A group of 6 of us went on the 3-day overnight Mokoro trip in July 2023. We were greeted at the office in Maun by really friendly staff before Kemy told us all about what we would do on the trip. We then were taken in vehicles to the Mokoros where we met with the local delta people who were to be our guides for the three days.
We went out in the mokoros with a crew of about 10-15 people plus the six of us. This included two chefs, three guides for our mokoros, and then several other mokoros which carried all of our gear. We were given the most amazing food, the tents were spacious and comfortable, and the views were unbelievable.
Over the three days, we hardly had to lift a finger as our guides were so helpful. We went on a number of amazing nature walks, seeing elephants, giraffes, zebras, hippos, buffalo, to name a few. Not only that but our guides gave us ample information on every question we had as we went. Other activities included trips in the mokoro amongst hippos and crocodiles, swimming in the delta (completely safe), and eating the best food we’ve ever had.
I cannot recommend Mosu safari tours enough. They were efficient, friendly, safe, and are the best value for money that you will find. As a group of six Irish men, we are all in full agreement that this was the highlight of our two month trip in southern-Africa. Thank you to everyone!
50-65 years of age | Experience level: 2-5 safaris
One of a kind experience!!
The safari in Uganda and Kenya has been great. My brother did safari with Saunterland in 2021 and referred me to them. I can attest its a great team starting from James handling the mails, Derrick who guided us in Uganda and Simon our guide in Kenya. Definitely I would travel with them again in future.
20-35 years of age | Experience level: first safari
Excellent tailor made and bespoke service
Excellent experience booking with Seremara Safaris. As a group of 4 we had a lovely experience. Benson was great in keeping in contact and particularly helpful in creating a complete itinerary that suited all of our needs and requests.
FR
20-35 years of age | Experience level: first safari
Budget experience for MidRange price
First of all - National Parks are amazing!
However, this was no value for the price. I paid midrange and got budget service.
Generically, on the 7D trip 3 middle days are resting. No game ride in the morning before leaving Masai Mara so we arrived early to the next city and nothing to do. Next day after the morning ride there is the optional lake but again quite early finish especially if you dont want to pay for the lake extra. Lastly, again morning park and full day just driving. No sunset game. These 3 days could have been 2 and use the extra day for amboseli/masai mara or anything. Amboseli “full day” is 9.30-16.30 only.
However, more than anything your guide can make it the best experience or the worst. Mine was the latter - Castro. I see some other reviews mentioning his communication skills.
The guide’s communication was lacking. He was not giving us information. Which made the experience lesser. He was straight out annoyed when clarifying questions were asked. Especially about times. 30 min difference is huge when you wake up almost every morning at 6am.
We got very little information about the animals, except the name.
Then, he used our car as a taxi as well between cities.
The promised 1l water was not given. When asked the guide got aggressive. Like you got some in the hotel. That is none of your business. I paid 1l water a day with you and your company.
Everyone in my group paid budget and only me the mid range category. Really have the impression that I also got the budget driver.
Cherry on the top, he started to punish me. Dropping the others first eventhough my hotel was before and making an extra hour of bumping road. He thought I wouldn’t notice but I have GPS and connection.
Finally, I was told 1300$ after paying the deposit they told me 1300$ more to pay. It was quite unpleasant surprise as I checked at least 5 times for the price.
I would have expected higher standards from KATO member company.
50-65 years of age | Experience level: over 5 safaris
Extremely professional and fast on responding back with answers to my questions.
It was a great experience. Children friendly and great food. Recommend this travel agency and tour over the rest. They went over and beyond to make my family (two young daughters) and myself(mother) feel welcome and comfortable.
20-35 years of age | Experience level: over 5 safaris
Great organisation and fulfilled wishes
Dealing with Joy was a real pleasure. She was very attentive and made sure that everything was in order. When I asked for some extras she didn‘t hesitate to fulfill my wishes. The communication was always 100%!
50-65 years of age | Experience level: first safari
Efficient organised and friendly. Would highly recommend
I can't fault the bus. An added benefit was I saw more of South Africa. The journey was broken up with a couple of stops