IT
20-35 years of age | Experience level: first safari
Fantastic
Great experience with the fantastic tour leader Jack. Cheapest prices for the best experience with full services!
IT
20-35 years of age | Experience level: first safari
Amazing!
Everything has been amazing, I cannot even describe by words how was the experience! Jack is a very kind person and a perfect guide!
IL
20-35 years of age | Experience level: 2-5 safaris
Perfect attention to customer experience!
I went with Mambo Gorila to Gorilla trekking for one day. As I requested, and althoue very unusual, they managed to arranage a tour for only myself with the gorilas for the same price!
The price I got from Mambo was the best offer by a hundreds of dolars from other companies.
All the staff of the hotel and the company are so nice and helpful especialy Nicholus who took amazing care of me from the minuite I conacted Mambo and even helped me long after with other activitis in diffarent country (which were not paid to Mambo).
I recomend this company with all my hurt!
JO
20-35 years of age | Experience level: 2-5 safaris
Nice experience over all
So I booked the five days safari for Maasai Mara, it was a very decent experience especially compared to what I paid for. The driver was super nice but this safari could be better when it comes to many things. First thing is the optional activities, if you don’t do them you’ll be literally doing nothing “for hours?” In the car, so you’ll have to do them and each one costs around 20-30$ so each day after the second one you’ll be paying around 50$ per person including the tips, so if you’re doing 5 days, that’s around 150USD extra, I don’t mind that at all, as I really enjoyed the activities but I wish their price was included in the whole package as they are “technically” not optional:/ the second thing which is the Maasai village, I hated how I was literally “forced” to buy something from them, so my trip to the village which was supposed to be 20$ ended up as 40$ and what they sold me was the fabric, and it was used, they didn’t even give me a new one:/ I got to know that they have tons of new ones after they gave me the used one, with used I mean someone was wearing it for god’s know how long. The last point is the experience that I had in the very first accommodation when I was trying to buy a bottle of water using USD, and the guy told me “don’t expect me to give you Nairobi’s rates here in the bush, that literally made me feel very uncomfortable! He was super direct about trying to rip me off, as there’s no other place to buy water!
If you guys work on these small details I’m sure you’ll be more successful.
Other than that everything was very positive from how responsive they were, to how many animals we saw, and the memories I made with the people I met there!
35-50 years of age | Experience level: first safari
Warm and friendly service
My partner and I went on a safari tour with Crimson Brooke. We went to Amboseli, Lake Nakuru and the Masai mara. We completed the tour in about 5 days. Ruben was our tour guide and he is very conscientious and professional.
Amos and Betty make significant efforts to make you feel relaxed and like Kenya is your home country.
I would definitely use Crimson Brooke in the future. It was a fantastic experience.
TW
Steve is very knowledgeable, thoughtful and helpful. Can plan around within the budget.
Steve who is the owner of Ramja safaris is very helpful and thoughtful; he helped to plan a high quality trip within the budget. Steve is fluent in English, Chinese and Kiswahili, so we have zero problem to communicate. In term of service, I would say the guides are very important. We had two very knowledgeable tour guides( Pete and Mike )to take us to chase for wildlife. To sum up, I highly recommend Ramja safari ;)
35-50 years of age | Experience level: over 5 safaris
It's was a great and memorable experience.
I and my friend we decided to have a trip at the last minute and we decided to contact some safari companies to have our trip set. Abraham was really resourceful, we wanted to see the gorillas, chimps and also have a game safari in Rwanda but hand a tight schedule, I really appreciate Abraham with his flexibility in drafting and making the necessary changes so that we could get what we want on our trip. He answered all our question in the best way possible with show of great knowledge of what he does and I have to say, we always received quick replies to our emails which gave us more confidence with letting them prepare our trip. Our Guide Mohammed was really great that made our trip a memorable one with his great navigation and knowledge about the country, care and attention given to us that we even felt that we received more than what we paid for. Great thanks go to Abraham and Mohammad for the great experience we received in Rwanda.
50-65 years of age | Experience level: first safari
You are only going once, so go with the best!
From start to finish this was an amazing trip. Our driver Leonard was amazing. His knowledge of the parks allowed us to see the animals in action. The hotels we visited were superb and the food was delicious.
We will be recommending Lion King safaris to everyone!
Thanks Lion King
50-65 years of age | Experience level: first safari
Unforgettable experience!
It’s been a phenomenal experience. We saw so many animals and so close.
We witnessed predators on the hunt, cute parenting experiences, we learnt so much.
Isaac has been a phenomenal guide all around. Knowledgeable, competent, empathetic. It’s been a true asset to make our family experience possible.
You can’t miss!
50-65 years of age | Experience level: first safari
Reliable and responsive.
We were a bit nervous about using a recently-established company, especially as pricing was competitive and some reviews weren't convincing. We got back from our holiday yesterday and I thoroughly recommend Serengeti Smile; it was the holiday of a lifetime.
Albert responded to our 59 questions promptly and politely! Requested changes to our itinerary were incorporated without fuss.
Our safari guide, Kisali, was knowledgeable, good-humoured, punctual and responsive. If he didn't know something, he would find out. Kisali was a great driver, not something I'd really thought about in advance but I was very glad of it as some guides from other companies did not seem to be so. Kisali knew the landscapes and roads like the back of his hand. Impressive since we covered hundreds of miles, from Arusha, through Tarangire, Central Serengeti, up to Northern Serengeti and the Mara River crossing and all the way back through Ngorongoro Crater to Dar Es Salaam.
Food was fantastic; we loved all the accommodation.
After our safari, we spent a few days in Zanzibar. Guides, drivers, hotels- everything happened on time and was great.
Well done, Serengeti Smile.