65+ years of age | Experience level: first safari
Noelwas kind, considerate, knowledgeable, and a whole lot of fun!!
My first encounter with this company was delightful. Our guide, Noel was very knowledgeable and always looking out for our comfort and safety. He was also a lot of fun! We did a one day cultural tour at the base of Mr. Kilimanjaro. It was very enlightening and entertaining.
50-65 years of age | Experience level: first safari
Exemplary organization and communication throughout the process, plus amazing destinations!
Rose at the Luxury Safari company, really delivered an amazing vacation for my family! At the outset, she listened to what my objectives were, for our vacation, offered some alternatives to my original suggestions, based on her experience, and then presented a bespoke vacation experience for my consideration.
After a few tweaks, we had an itinerary in place! Throughout the entire planning process, Rose was very communicative and responsive, despite our significant time differences. She really understood the importance of getting this right, and what this vacation would mean to my family.
We traveled to Africa for the last 10 days of June and first 10 days of July, and visited three countries. Every single place she suggested was spectacular! The service was exceptional at all of the camps, food was delicious, and most importantly, the game viewing was plentiful. There is not a single animal on my list that I wanted to see, but didn’t! Africa, and Rose, really delivered the vacation of a lifetime for my family and I!
As a word of caution, to future travelers, when camps, say, they have Wi-Fi, take that with a grain of salt. To say that connectivity is patchy, is kind. That was the only negative (From one point of view, anyway), but certainly is not attributable to Rose. I mention it only so that future travelers can plan to be out of contact with the world for long stretches, if you are going to remote and beautiful places in the world.
From a logistic standpoint, our travel and transfer between camps went off without a hitch, I have never felt so pampered in my life. I should also mention that the operational Director at our last camp mentioned, that if all people in the travel industry were as wonderful to work with as rose, that the industry would be a much more pleasant place to work to business.
In conclusion, we had an extraordinary, vacation experience, and much of that is due to the work of Rose and her team. I, unabashedly and wholeheartedly, recommend the Luxury Safari company for anyone who wishes to embark on a vacation to Africa.
AT
It was a great experience
One day trip full of adventure, phantastic landscape, wild animals and kind people. Safe, fun and exotic!
BR
20-35 years of age | Experience level: first safari
Fantastic
My wife and I came to Tanzania for our honey moon and we were very excited for all the tours. It is easy to say that Kilimanjaro Trekk team gave us all support and actually exceeded our expectations - not only because of some honey moon upgrades and the great care and quick responses to our inquiries, but mainly because of the staff and our guide Leonard - with 20plus years of experience, he is a living encyclopedia and made out safari experience ( Serengeti, Tarangire, Ngorongoro and Lake Manyara) unique. Huge shoutout to Makoninde, Prince, Fasdah (our guide at Kilimanjaro day walk) and Gasper (our guide at Arusha National Park)!
CA
35-50 years of age | Experience level: 2-5 safaris
Exceptional holiday with Delfin Tours
Delfin Tours was exceptional and I would recommend this tour company without any hesitations!
We booked 10 days of our trip to Kenya with Delfin Tours (Maasai Mara, Nakuru, Amboseli, Tsavo and Diani Beach).
From the first point of contact, Annalice was responsive, patient, kind and very informative. She created an itinerary that was tailored specifically to us and within our budget. She answered all of our questions and was always available throughout our trip. She would send quick notes to check-in periodically throughout our trip which felt so great knowing that we had someone available while in Kenya.
Although we booked part of our Kenya trip by ourselves as we wanted to use some of our credit card points (e.g., hotels in Nairobi and plane ticket from Diani to Nairobi), Annalice always provided excellent recommendations and great advice.
Delfin Tours provided us with hands-down the best tour guide, Tony. Tony was so much fun! He had a wealth of knowledge on animals and I swear, he had eyes all over his head as he could spot animals from far distances and provided plenty of interesting facts. He also knew so much about the history, culture and peoples of Kenya and throughout our 8 days with him, we felt so enriched and informed. We had a blast and genuinely enjoyed spending time with him. He will be dearly missed :(
Thank you so much, Delfin Tours (specifically to Annalice and Tony) for making our vacation one of the most incredible experiences of our lives!
50-65 years of age | Experience level: 2-5 safaris
Helpful, reliable, contactable, I wouldn't hesitate to use them again, Highly recommended.
You drove a self hire camping Toyota from Johannesburg to Botswana. We mainly camped in National game parks or community camps. We saw great sites and lots of animals as we were generally staying in unfenced sites.
It was an unforgettable experience. Botswana is one of the last places of true wilderness. I have been on Safari elsewhere but there is no experience like self drive unfenced camping amongst the wildlife
35-50 years of age | Experience level: first safari
Excellent customer service
Kojuu did a fantastic job planning our trip for our family of four. The detail of customer service is at another level. Godwin was our safari driver, and he went above and beyond to make sure we saw all of the animals we were looking forward to.
Wow!
We read the reviews written about Serengeti Smile, and thought they were too good to be true - how wrong could we be!
From our first contact with Albert, he kept us updated regularly and always answered any queries we had quickly and efficiently.
We went on safari, followed by a stay in Zanzibar. The accommodation and transfers throughout was excellent.
We would like to give a special mention to Godwin, our guide/driver on safari, who went above and beyond to make our holiday everything we could have wished, and more.
We felt thoroughly looked after at all times.
We would certainly use Serengeti Smile again … and again … and again!
20-35 years of age | Experience level: first safari
Great
Had a lovely transfer from Rosebank to the black rhino Reserve with Anto who is a great driver!
50-65 years of age | Experience level: first safari
Fantastic first safari experience
A fantastic safari experience as planned with Victor, spending 7 days across Amboseli, Lake Nakuru, Lake Naivasha and Maasai Mara.
The trip was excellent due to its scenic variety but most of all, the outstanding knowledge, dependability and driving skills of our brilliant guide Sammy who showed us so many wild animals and in close proximity too. We could not praise him enough. The perfect safari companion for us.
We came away having seen so much of Kenya and its wildlife. Would definitely recommend this trip.