PH
20-35 years of age | Experience level: first safari
Gustaf is Fun, happy to be with and amazing
We have a very amazing experience as a first timer. From the airport to the tours all are smooth and the service is really good. We had a wonderful time during the game drives and safari tour.
PT
20-35 years of age | Experience level: first safari
The conditions were very comfortable however a lot of things didn't go to plan
It didn't start well when we arrived at Kilimanjaro Airport at 04:00am and our Tour arrived at 07:45, when he was booked to arrive at 06:00am. He excused himself with the fact that there was an accident, but we soon understood that wasn't true, as he we was contradicting himself, and we saw no accident on the way.
The tour began and even though we saw some great animals and he made a big effort for us to see the Big 5, throughout the day there were really no explanations about anything. Everyday, he kept telling us to start around 09, and it was us pushing to start at 07 and the reason for this is that after 11 it's very tricky to see animals doing anything besides lie in the shade.
Gosheni organizes the meals with the hotels, so no sandwiches or anything like that which is great.
One topic we didn't like, Michael was constantly on his personal phone about personal issues, we know it was personal because when it wasn't he would tell us (happened once). Given that he is driving having him over 1 hour on the phone wasn't very comfortable. He has great knowledge of the park but needs to really manage this side better. He used the phone way to much for someone working.
In terms of the car, it's a comfortable Land Cruise, in our Cases the plugs they have installed didn't work, and the fridge didn't work for 2 days.
NL
35-50 years of age | Experience level: first safari
Unforgettable Safari!
The safari was amazing! We saw so many animals in their natural habitat. Our tour guide was very knowledgeable and super helpful—he made the experience even better by explaining everything and spotting animals we would’ve missed. The whole trip was well organized and the scenery was stunning. Highly recommend!
PT
20-35 years of age | Experience level: first safari
Great lifetime experience
It was an amazing experience, the landscape was beautiful and we got to see lots of animals! The guides were really nice, always making an effort for us to have a great experience, and the food was also very good! Everything was amazing and I would recommend this experience at least once in a life. The only trouble was that I was advised to be ready at 5 am for pick up and after waiting for 40 minutes outside, I was told that apparently they had changed the hour and forgot to let me know and it was only at 8 am, so I wake up and got ready super early for nothing. Other than that, everything went smoothly.
BE
20-35 years of age | Experience level: first safari
Friendly, helpfull, well organised.
Everything was well organised. Because it was so busy we have gotten a driver who is not so experienced. We had a great time but i told them that the driver was not good. They let me know that they will not work with this driver again. Apart from that i had an amazing time on safari’s!
50-65 years of age | Experience level: first safari
Excellent personalised service
From the very first contact, Phine Safaris, particularly Perpetua (love that name) was very attentive and managed to cater for all our needs. We even landed a last minute request which she managed to accommodate.
They guide we got was also amazing - Kemoni. He was very knowledgeable and always tried to make sure that we got the most of our Safari experience.
The only reason for not awarding that final last star is because there was a constant smell in the Jeep. We never quite managed to figure out what it was but it smelt like beer (maybe). But also, my bag was wet on the outside and the liquid had managed to seep through the zip into the bag making some of my clothes wet. I just thought it was water but when I smelt it, it smelt like the jeep.
I didn't complain because the rest of the experience was so good but I think it's only fair that I reflect it in my review.
In spite of that one thing, I would highly recommend Phine Safari.
65+ years of age | Experience level: first safari
Review about Serengeti National Park by Brett Smith
Road very rough and could benefit from grading
US
50-65 years of age | Experience level: first safari
The best tour operator I’ve ever had. Wisdom knew where all the good spots were!.
I saw all the Big Five except the lion. Lots of elephants, zebras .
CA
35-50 years of age | Experience level: first safari
Beautifully arranged trips according to personal needs!!
We booked a personalized safari with two friends, and every moment was customized to our liking. We specified which camp we wanted and what kind of animals we wanted to see, and they took every request seriously. Our guide, Ben, is a great expert and a master at finding animals. But the first day was a bit delayed. But they're honest about everything.
CN
20-35 years of age | Experience level: 2-5 safaris
great
dinner is a huge surprise. And the travel though is short，but we can see the Fine-lined zebra.