Serengeti Smile is courteous, responsive, and affordable, providing an excellent and friendly guide
We (two couples) had a fantastic time with Serengeti Smile in our 7-day Tanzania safari (Tarangirie, Serengeti/Mara and Ngorongoro) and 5-day Zanzibar beachside holiday. We chose Serengeti Smile as a mid-range provider (even though they are a relatively new company) based initially on the TripAdvisor review score of 5, and then on how reassuring and responsive Frank (the company owner) was in our planning meetings in What’s App and Zoom. He helped us design a customised itinerary that fully covered our various interests, was friendly, courteous and professional right through the organisation process and then during the actual safari, right down to arranging a sunset sail on a dhow in Zanzibar with just a few hours’ notice on our last day.
Our guide Ayubu was also excellent – courteous, friendly, and professional, with excellent driving skills, incredible animal-spotting skills, and a great sense of humour. He clearly knew his way around the parks and had a great rapport with other guides and so was able to get information from them on where they were seeing animals. We must admit that it did take a day or so to gain confidence in his driving skills at what initially seemed to be high-ish speeds over some rough roads. However, after a couple of days we realised he knew what he was doing, as he clearly knew every inch of the many kilometres we travelled. Ayubu was very skilled at placing the vehicle in the best possible place for viewing and photographing animals when there was lots of competition from (sometimes) 10 or more other safari vehicle looking at a lion pride, for example.
Our safari vehicle was a few years old but was comfortable enough with just four of us. Six people and luggage would be a squeeze. Our lodges were also very good, without being 5-star, and the tent camps in Serengeti were impressive in providing roomy spaces with comfortable beds, functional bathrooms, electric lights and even in-tent Wi-Fi facilities, as well as a dining room & bar tent.
And the animals were fantastic – not just the ‘big-ticket’ items like the Big 5, and the wildebeest crossings of the Mara (we saw two!), but the myriad and often ridiculously colourful birds and lizards, the amazing diversity of antelopes and more. Plus, of course, some insight into the lives of the local people – the Maasai with their herds, and the locals in the towns and villages.
Asante Sana
CN
20-35 years of age | Experience level: first safari
perfect journal
The tour guide is careful, passional and professional. He knows where to find different animals and warmly introduces these animals.
The tour is well planned and reasonable, and we get a good price.
35-50 years of age | Experience level: first safari
Great communication, always ready to help with anything
Marion was very helpful and always there for me if I had any question, very responsive, with a happy and cheerful face.
We were shown few options which we could choose from, thank you
PT
20-35 years of age | Experience level: first safari
Very cozy staff and well organized tour without any additional efforts to the costumer
We really enjoyed the safari and the hotels, we were always well received and the quality of the accommodation exceeded our expectations. We always choose premium options.
We were always accompanied from the moment we landed until we left the country, without having to worry about any transport or meals.
The guide was very friendly and committed.
It was great that we ended up in Serengeti as it was the place where we were able to observe the greatest diversity of animals.
We hired a photographer on the last day, a FourSeasons collaborator, who contributed to the portrayal of unforgettable experiences. He was also very friendly and helpful, greatly enriching our trip. We highly recommend Laurent Francis Mmassy.
(automatic translation from Portuguese)
CA
35-50 years of age | Experience level: over 5 safaris
Amazing trip and guide
Just spent a marvelous 10 days in Tanzania with Ozon Light Tours. Our guide Frank was incredible! He was so knowledgeable about the animals, plants, birds, and history. He was patient with us and let us take as many pictures as we wanted and never was in a hurry to keep going. He found so many animals for us we saw the Big 5 within days, lots of babies, it was just beautiful. I have visited Africa 4 times now and Africa does not disappoint and neither Ozon Light Tours
Thank you so much until the next time!
20-35 years of age | Experience level: first safari
Review about Addo Elephant National Park by Portia
It's amazing and breathtakingly beautiful
FI
65+ years of age | Experience level: first safari
Kenya impressed in many ways
I visited Masai Mara, Lake Nakuru Park and Ol Pejeta with my daughter. The trip in Kenia was organized by Amazing Memories Safaris exactly according to our wishes. We used a Land Rover with a driver, which way of getting around is our recommendation for the comfortable and effective way to quickly get an overall impression of Kenya's national parks and see "The Big Five".
In Masai Mara, we saw the most different four-legged - from the car and from the air. The view from the hot air balloon to sunrise, nature and animals was definitely worth the experience. The weather was pleasant for Scandinavians. A few drops of rain on a couple of evenings didn't hurt, quite the opposite. Our excellent hotel was located inside the park, nicely hidden in nature. We were more than satisfied.
I think in Nakuro we saw what man has done on Earth. Yes, there were (still or already again) pelicans, flamingos and of course all the other animals already seen, but there was also an overfilled lake, I guess as a result of climate change. The view was by no means uplifting.
Also in Ol Pejeta we saw what we absolutely wanted, rhinos - the last ones. And, of course, all the others like monkeys, buffaloes, giraffes, zebras... Very close. From a very distance we saw Mount Kenya. All very impressive - in many respects.
We received, experienced and saw what we had come for and on top of that also food for thought. Overall, the trip wasn't the cheapest, but it was worth every penny.
35-50 years of age | Experience level: first safari
Beautiful & Cheap
We visited Cape Town and Aquilla Game Reserve, we loved it. The people were super friendly, the food was great, the weather was perfect and the wildlife was amazing. We found going out to be cheap and the cuisine was just fabulous. We are already planning a return trip for next year, and we certainly would recommend it to anyone considering going.
FR
50-65 years of age | Experience level: first safari
Natural Beauty
The lodge was very pleasant and elegant. We do twice safari a day ( early morning and late afternoon) the Early morning was perfect ( 6.am to 12) .
Just the food was a bit poor and not really quality :(
CA
35-50 years of age | Experience level: first safari
Outstanding vacation
I just recently returned from a 6 day safari in Tanzania. From the moment we landed to when we left the country they were there! Between airport transfers to the actual safari guide everything was well organized. We were a group of 5 of us so we had Iddi our driver from Kanje grand tours was absolutely amazing. We saw SO much and learned so much from him I highly recommend Kanje. Any questions we had he knew the answer to. Not only was he knowledgeable, but he was so accommodating to us! My wife was sick for a day, and he came to check on us, was quite helpful in getting him back to health. I can't recommend Kanje grand tours enough!