BE
35-50 years of age | Experience level: over 5 safaris
2 days gorillas trekking in bwindi forest, in rushaga sector and in nkuringo, harder than the first
our guide and driver Abdul was very friendly and very proficient
the translator Celestin was not at the top, not able to understand what whe mean and it was difficult to understand what he said
service ok (it was only the transfer)
gorillas have been reached easily in rushaga and also in nkuringo, but it was really more difficult in nkuringo due to the steep incline when we came back
no problem for the backpacks, there are porters, because a lot of water is necessary
no problem for disable person, there are stretchers
long sleeved shirts and long pants are essential because there are a lot of ants and flies and they bite
MX
20-35 years of age | Experience level: 2-5 safaris
Michelle was incredible with us, everything went perfect!!! I really recommend her.
Went to the &Beyond Kichwa Tembo Tented Camp on the first week of October 2018 with Sun Safaris. Its was an AMAZING trip, the hotel was really nice 5 star!! and the guides and staff really make sure your having a really nice experience (I really recommend this hotel if your staying at the Masai Mara Reserve). Saw the big 5, witness a killing and have a really good trip.
Michelle our operator was really nice, she made sure everything went perfect and we had everything tailored made for us. The transfers and hotel (Eka hotel Nairobi) between Nairobi and the reserve were excelent and the people so nice. Even got to experience a VIP treatment at the elephant orphanage.
Sun Safaris is the best travel agency to visit Africa, I´ve also used Abercrombie & Kent and it was a lot more easier to do everything at Sun Safaris.
TH
35-50 years of age | Experience level: 2-5 safaris
Honest and professional
We chose Kenya Walking Survivors Safaris for our upcoming Christmas & New Year trip because Mr.Otieno had always been very responsive to all my requests, even called us a few times with international calls to make sure we receive his emails and everything were arranged according to our needs. Their prices are the most reasonable and we saw good reviews both in Safaribookings and Tripadvisor. Unfortunately, we could not go on a safari with the company due to Mr. Otieno's car accident and the company needs to close temporary. I was a bit worry of what was going to happen to the money that i paid in full for my 13-days Safari plus Zanzibar for a group of 6 people. That is a lot of money that we had paid in full amount. Luckily, they have been treating us with honesty and professionalism. They sent an email with sincere apology to explain what was happen with the company and why the trip got cancelled. And they gave us FULL REFUND on Oct 4th to my visa card. And today my credit card company just called me to confirm that the refund was done and money is returning to my credit card successfully.
I am very appreciated their honestly. And very sorry to the unfortunate accident of Mr. Otieno. Wish him a full recovery soon. Also wish all employees all the best. I read from TripAdvisor that many people have loss their jobs because the company is closing down. Hope everything is going back to normal soon.
Now I need to search for a new tour operator but all companies that I contacted offer me at much higher price for the same itinerary. I and my friends will consider Kenya Walking Survivors Safari again if the company resume their business for our next Safari trip.
EG
20-35 years of age | Experience level: over 5 safaris
Unforgettable experience!
Communication is the most easy aspect. I have direct contact with Mr. Saidy who always answers my calls and attends to all my queries in a timely manner. The prices were fair and when we wanted to amend our itinerary, Andy made the procedure extremely stress free and comfortable. It is the second trip Andy has planned for me and I am certainly looking forward to the next one. Highly recommended travel consultants that are extremely knowledgeable about the region as a whole.
IN
20-35 years of age | Experience level: 2-5 safaris
Great Safari on a Short Stay with Africa vacation safaris
On my recent business trip to Nairobi i booked a short safari to Nakuru National Park with this company. They ansered to my mails within minutes of making inquiries which made it very easy to plan the day trip. My guide Joseph was amazing throughout. He appeared to be very knowledgeable with the parks terrain and animals around. Lake Nakuru National park was also an amazing park. In just two game drives, morning and afternoon game drive we were able to see almost all the animals. I will recommend the operator to visitors coming to East Africa.
IL
50-65 years of age | Experience level: 2-5 safaris
Disappointing experience
We booked a trip to Namibia and Botswana in advance of a year and a half to get a specific driver / guide in Botswana. Andre promised us that. As a result, Andre gave us another driver / guide. Moreover, Andre changed three ordered camps without prior notice. One of these camps was outside the national park, and we had to pay additional fees for entering the park. We are very disappointed.
50-65 years of age | Experience level: first safari
Wonderful tour in Tanzania
Se hâd organised a tour FOR 4 people and had an absolutely amazing time. Our guide, Karuto, was excellent and extremely knowledgeable. Nothing was too much trouble, and he ensured that we were comfortable and missed nothing. He had an uncanny ability to manoeuvre the vehicle close to the optimum photo opportunity.
The accommodation was of a high standard, as were the meals. We were truly impressed.
CN
20-35 years of age | Experience level: first safari
Perfect schedule and professional guide
We know few about Kenya and worried about safety and whether, etc. Sammy from All times helped us to defined a perfect schedule, according to our family situation with a young daughter, we change the road trip to airplane. He is always kind and patienet with my questions and concners, trying his best to help us out. Great thanks to him~
The two professional guides we had also are wonderful experience for us, Ken and John. They sharpped can find animals and always served us well during the long day trip.
NZ
35-50 years of age | Experience level: 2-5 safaris
Great service.
I was pleasantly surprised with these guys. Easy communication, timely pick up etc, better quality Safari vans, I have seen so other examples on the way. Knowledgeable stuff, especially Isaak, Douglas and Daniel. The even helped me to get the train tickets to Mombasa at a very short notice. Great team!
50-65 years of age | Experience level: 2-5 safaris
A very well organised trip for the Migration in Tanzania and Silver backed Gorillas in Bwindi.
We were met at the airport on arrival after a long journey. A well organised trip with so much to see...great staff and excellent accommodation. The Tanzania sector also worked very well. Communications were always prompt , Alfy kept in touch with us whilst we were out on Safari, which was most reassuring. The whole experience exceeded expectations. Excellent all round .
