35-50 years of age | Experience level: 2-5 safaris
Warm and proffesional
My wife and I had been talking about it for years and finally took the leap. Everything from the airport pickup, orientating us in Arusha and placing us with an incredible group of fellow travellers.
Our guide Sylvester was incredibly informative and had as reeling with laughter between tracking the big five. Food and sleeping was top notch glamping.
Great communication and never a moment left in uncertainty.
Thanks guys,
Tim and Celia
Experience level: 2-5 safaris
THE BEST in the WHOLE WORLD!
Ranger Buck Safaris was the BEST company for which I could have wished. They attended to ALL my travel needs (even coming to the airport as I was leaving So. Africa), and they provided me with the most WONDERFUL game viewing experience, including a breathtaking rhino conservation experience. I cannot find all the right superlatives for Ranger Buck Safaris, and I strongly recommend their services.
CA
35-50 years of age | Experience level: first safari
This wonderful company met our requirements, at a price that suited us, with quick responses.
We loved our ascent via the Machame route. Andrew was able to answer all our questions. He tailor-made our trip including the ascent of Kilimanjaro via the Machame route, the safari and Zanzibar. The food was excellent during our climb of Kilimanjaro, our guides were attentive and looked after us. Our trip was perfect, lived up to our expectations, for a very competitive price. I highly recommend them.
20-35 years of age | Experience level: first safari
An amazing experience
10/10, had an amazing time. Richard (our guide) was very knowledgeable and super friendly! he made sure we had a great time.
65+ years of age | Experience level: over 5 safaris
Professional service and at a fair price!
We used SafariLink SA for the 1st time for a private transfer from OR Tambo to our farm. Victor was our driver. The office handled our booking from the outset in a professional manner.
The vehicle was immaculately clean, comfortable and with bottled water for us and it was more than adequate for our needs.
Victor was on time, waiting for us in arrivals. The drive was safe, smooth and considerate. A wealth of knowledge on Africa in general.
We were so impressed that we will be using SafariLink for our future needs.
Well done to the team!
65+ years of age | Experience level: first safari
Poor communicators, frustrating with many changes
We felt that communication was a huge issue in dealing with Sunsets during the tour. There did not seem to be a single point of contact for the group (e.g. various contact points via Gladys, Haron, Lucy, using the Messages function in the booking app). There were times when calls were not taken, and promised return calls not received.
Changes to the itinerary prior to the tour were not specifically pointed out, and still there were more changes during the tour that were not communicated - these changes impacted some of the key highlights that we had all expected from the original itinerary we had paid for.
It was emotionally and physically exhausting having to deal with all the recurrent problems during the tour, even till late at night.
Initial itineraries indicated that a meeting would be held on Day 1 at 18:00 with the guide and that all members of the group should attend that meeting so as not to miss out on any critical information. This did not occur - we met our guide at the start of day 2. He was surprised to have 7 people on the tour in one vehicle and also at the amount of luggage - which was a problem for him to accomodate safely and securely. No ”PRE-TOUR” information was provided about luggage or clothing requirements, although this had been requested by many of the group members. This resulted in the tour truck being overcrowded with luggage.
There was confusion about where the tour ended - Arusha or Nairobi. 4 of the 7 people on the tour had confirmed that the tour was to end in Arusha and it was up to them to arrange return either to Nairobi or elsewhere. This was not consistent with the name being called a “Circuit” and as it transpired, it became clear (once on the tour) that we could have all been transported back to Nairobi by road to end the tour - but this was not known to those of us who paid additional money to fly from Arusha to Nairobi.
The drivers/tour guides in both Kenya and Tanzania were friendly and helpful, but they were not employed by Sunsets and had limited ability to fix operational issues - other than be the go -between with the company. However the safari drives were good and we saw lots of wonderful animals thankfully.
I would recommend being very careful about arranging a tour with Sunsets of Africa based on our experience.
We had booked through Tourradar who did help us with some monetary compensation on our return - as all 7 of us agreed we had not received what we had paid for.
IT
35-50 years of age | Experience level: first safari
kind, professional, helpful. we visited three parks with our two little girls, we are very satisfied
kind, professional, helpful. we visited three parks with our two little girls, we are very satisfied. The car was good, the food as well. Very good service, the guide spoke a very good italian!
BE
50-65 years of age | Experience level: over 5 safaris
We had an amazing time!
We had the 5 Day Kruger Park and Private Lodge Combo Safari and it was fantastic. Everything was well organized by Mike, when I send an email, a few hours later I already get an answer back.
We spend 3 days with Nicky, she was wonderful, knows a lot from the animals and the birds in the Kruger area. Also a good cook.
And Arathusa Private Lodge, no words for this luxury stay, beautiful lodges, great food and the best game drive.
When we ever go back to Africa, we definitely make a tour with Wild Wings Safaris and we’ll recommend it on our friends and family.
35-50 years of age | Experience level: first safari
This tour was excellent. Handled professionally throughout.
Kuda was my guide for our day at Victoria Falls. This guy is a great, very funny guide. He told us all about the falls, the park's history etc, while joking around with us plenty too. Lots of little side notes & things you wouldn't notice w/o the guide as well. Took a ton of pictures and sent them to us as well. Everything else was painless too...the drive, getting through customs on the Zimbabwe & Zambia sides, etc. Nice air conditioned van, tons of bottled water on hand if you get hot. Kept in touch with Kuda since and hope to see him in the States one day as well.
DE
35-50 years of age | Experience level: first safari
Just Amazing
We had a wonderful safari. Great service, simply great! Our driver Cornellius Mwaruma was the best you can imagine! We wanted to see giraffes at the end and he stopped especially for us, even though we were already too late.