CH
35-50 years of age | Experience level: first safari
Perfect support for our safari in the Okovanga Delta
We booked our first safari with Compass Odyssey and can recommend it 100%. Based on a tour offered here, we customized our trip completely. Darren supported us perfectly and provided us with competent information.
We were provided with all the necessary information before the trip. During the days in Victoria Falls we were comprehensively looked after by Mortimer and his team.
The absolute highlight was the days in the middle of the Okavango Delta. We stayed at Kanana Camp, which was absolutely perfect in every aspect, and we would highly recommend it. The service, and especially the safari experience, is as authentic as it can be. We saw all the major animals living in the Okavango Delta up close. Since it's not a publicly accessible area, we were able to calmly observe leopards feeding and lions playing, all by ourselves with our jeep and guide.
It's worth mentioning that Compass Odyssey even advanced us money in Zimbabwe to pay the bills because none of our credit cards worked (6-digit instead of 4-digit PIN!). That was service far beyond the usual!
AT
Best safari ever!
Of course, a safari was a must have on our Tanzania/Zanzibar tour. We decided on 5 days of Tarangiri, Serengeti, Ngorongoro and Lake Manyara with JUVENILE TOURS. That was an excellent decision.
Our guide was the boss, Jackson, himself. Everything worked great and more than reliably and Jackson himself is not only super personable, but also extremely professional. He is extremely knowledgeable and truly has 'eagle eyes'. We had a really great and unforgettable 5 days.
We can absolutely recommend Juvenile Tours and say a big thank you to Jackson for the brilliant time!
20-35 years of age | Experience level: first safari
Poorly organised & we still haven't been refunded for cancelled activity
- Before the trip even started, communication (regarding payment & our pickup arrangement) with our booking agent was so terrible to a point where we suspected the legitimacy of this company.
- We had to chase our booking agent numerous times (payment has been made at this point) before he finally sent us a pickup driver's contact details
- Before we departed, we sent the pickup driver a message to confirm. He was surprised to hear from us as he wasn't aware of this pickup arrangement and said no-one had contacted him, nevertheless he still agreed to pick us up when we arrive (thank god).
- We we arrived, the pickup driver had no idea where to drop us off as he did not know anything about our itinerary. After many phone calls, he finally found out where we were staying and managed to drop us off at out accommodation. However he did not work for this company and it was still unclear why our booking agent had given us his details.
- the next day we found out one of our activities in Arusha wasn't booked and we had no idea until we arrived (after driving aimlessly for 2 hours).
- We requested for a refund for this cancelled activity as well as our accommodation for the night (as we wouldn't have booked accommodation for that night if it wasn't for the activity mentioned above).
- Staff agreed to refund the activity and suggested they would confirm with their management team and try to refund the accommodation, and promised to sort this out for us before our trip ends. We believe their words.
- After coming back from safari, we returned to Arusha for 1 extra day, We contacted the staff regarding our refund, they said they were still working on it.
- It's been a month since we are back from the trip, we have been contacting the company regarding this matter, and we have been ignored.
- It's been a really dodgy experience overall. Do yourself a favour and avoid this company.
FR
20-35 years of age | Experience level: first safari
Very serious, cheerful and enthusiastic
It was a perfect experience with MoAfrika Tours. I highly recommend their services.
BR
35-50 years of age | Experience level: first safari
Friendly guides
The agency was always on time with the schedule. The drivers and guides were very friendly and cooperative.
However, the trip from JNB to the park was very tiring. I suggest booking a hotel closer to the park and scheduling a Pilenesberg Park visit early morning (this time is still fresh and the animals are out hunting, so you can see them more easily). Our group started the park tour at about 9:30 and we couldn't see the lions and the leopards. The giraffes and the rhinos were too far away to be seen properly, so take a good camera with more zoom to use there. The cell phone camera is not enough.
DE
35-50 years of age | Experience level: over 5 safaris
Very reliable, professional, guaranteed unique adventures with a local guide who will always take yo
-I have known the tour guide Timm Flachberger for over 15 years, a Namibian with Austrian roots.
Nature, wildlife and pure adventure is his life.
-I was lucky to travel to Namibia with him (5 times, always different regions).
- He showed us regions where normal tourists would never go. Selection of the route, rented jeeps, appropriate prices will be discussed in advance.
-I always felt safe and he can repair everything on cars that is absolutely necessary on this adventure tour.
- I'm looking forward to the next adventure trip with Timm
BE
20-35 years of age | Experience level: first safari
Unforgettable experience
Unforgettable 3 days safari with friendly and experienced guide Kikitu. Throughout the trip we had the chance to find 4 of the Big 5 (rhino's were hiding too well) and build memories that will last forever.
DK
20-35 years of age | Experience level: first safari
Very good experience, and good value for money
Everything was very good! We did the budget version, but the campsites, tents, food and places we went were all amazing! The guides and the cook were very kind, took their time to explain, and especially our guide Max made a big impact on us.
Asante sana, Max
DK
20-35 years of age | Experience level: first safari
Very good experience!!
We had such a good experience at our 5 days Safari, where we saw the big five and so many other animals. Everyone was so kind, including our nice guide Max, who told us a lot of things about the animals, the culture and himself.
We got so much value for our money!
50-65 years of age | Experience level: first safari
Probably the Best safari Guide in the World.
Rafa,
How can I ever thank this man for giving my family and I the best ever Safari experience.
Nothing was ever too much trouble, his knowledge and experience was so vast , interesting and enjoyable.
We were taken to places that no other guides would bother to go to , giving us unique and outstanding insight to the area . It also gave us some fantastic discoveries of all the wildlife in the area alongside the Big 5 .
Rafa , went way beyond his duties and made sure we were well and truly looked after in all our accommodation.
If you are looking for a 10 star experience, this guide will deliver and most probably excel above this rating.
I cannot thank him enough and cannot wait to return one day .