HK
20-35 years of age | Experience level: first safari
Once in a lifetime experience
The camp is better than I expected. The tents were set when we arrived and it’s completely safe and provided with all the needed amenities. The tour guide was experienced, nice and energetic. Overall, the tour was great and I recommend it!
HK
20-35 years of age | Experience level: first safari
Good trip
Good trip! The guide, Louis, was great, and we were so lucky to see the big five during our safari. The camping experience was enjoyable as well, as it provided us with tents, sleeping bags, mats, and pillows. Additionally, we had a chef who prepared meals for us. I highly recommend joining this trip.
HK
20-35 years of age | Experience level: first safari
Good budget camp option
The overall tour experience was excellent. Upon arrival in Arusha, we had a city tour guided by Daniel, who took us to various interesting places, enhancing our understanding of the local culture and attractions.
Regarding the safari portion, the meals provided during the tour were of high quality, and the campsite accommodations were enjoyable. However, one area that could be improved is the condition of the vehicle used for the safari. It appeared to be somewhat outdated and could benefit from an upgrade to ensure a more comfortable and reliable transportation experience.
Aside from the vehicle, the tour was highly enjoyable, with the city tour and safari elements providing a well-rounded and memorable experience.
KR
20-35 years of age | Experience level: first safari
I will coma back again
It was amazing. The game drive was fun, and the up-close encounters with the animals were awe-inspiring. Suricata Lodge had excellent facilities and services. I can't forget the food and the performances. It was amazing. It was amazing.
35-50 years of age | Experience level: 2-5 safaris
Superb everything went on smoothly from the first day of contact
I have no reason to look for another tour agent my holiday was well arranged and everything was smooth from payment bookings and transport arrangements .
35-50 years of age | Experience level: first safari
My first safari was exceptional
Serengeti Smile did a wonderful job with our tour. They accommodated my vegetarian diet and everywhere we stayed was top notch. Each email I sent was responded to promptly. I thought I got a lot of value for the money.
The best part of the tour was our guide John! He made sure we had the best view of the animals. He was always getting our car the closest and moved with the animals. He would stop whenever we wanted to take pictures. He gave us information about the animals and helped us understand their behavior.
20-35 years of age | Experience level: first safari
Silas was amazing! He booked the tour
My husband and I went on a 3 day tour. Everything was seamless from the booking while in the United States to actually arriving. We were picked up from Nairobi international and taken to Wilson. The Safari was amazing and we even added on the Hot Air Balloon Safari. The room/hotel was perfect, everything I could have hoped for and more. We did a private Safari and had about 2 game drives a day.
Everything was perfect and I would highly recommend Safari Update Travels!
CN
50-65 years of age | Experience level: 2-5 safaris
The Best Bucket List Experience
Honestly speaking this was more than we thought it would be, the thrill that came with the game drives, the comfort of the chosen accomodations, friendly and welcoming staff, WOW! Finally I made it to the Mara and I was able to spot my favourite lion kings. Thank you for making it lit Paul.
LU
20-35 years of age | Experience level: first safari
Perfect!
We loved the 3 days safari beside that we don’t saw lions (simba) like they say :). Besides that it was a magic and an unforgettable experience. The sound of the birds, the nature and all the animals in her pure natural environment such a beautiful moment. We appreciated the comprehension, the attention and the communication with Justin. We loved our safari guide Elihakim, he told us so many interesting things about the animals. We had so much knowledge about them and the nature.
35-50 years of age | Experience level: first safari
Knowledgeable and provided all the things we needed
5 women went on Safari with Serengeti Smile and our tour guide John Paul. Serengeti Smile handled all of our logistics while John handled our every day needs. John was outstanding and had a truck full of 5 women to accommodate. He did that with an amazing smile and incredible knowledge everyday. He answered all of our questions, stopped where we wanted, let us watch as long as we wanted, kept us safe, and kept us moving.
I can’t suggest this company and especially John enough! I wish I could come back every year!