US
65+ years of age | Experience level: first safari
The best safari and experience ever
It was a wonderful experience the reminiscences and experiences will last a lifetime. Your safari company did a great job planning our vacation especially Mr. Le who met us at the Airport the day of our arrival. Your magic work by staying within our budget while giving us everything we expected and more. He was a great communicator as well. I highly recommend this travel company in planning your trip of a lifetime!
The most enjoyable part of the trip was being so close to the wild animals because our guide Moses more experienced on where to spot animals at close range without going off trail. I have never experienced such a thing before. AMAZING!
NL
Fantastic safari with an excellent guide
Our guide Dexter was the best guide you could wish for
Good communication with Claire
Everything above expectations
AR
20-35 years of age | Experience level: 2-5 safaris
A really great experience!
Everything was perfect, a very good experience. Well organized since the begining, the guide was great, during the tour he explained about the park and about all the animals to us.
Everytime we needed help they helped us immediately, even with personal problems I had with my Visa and telephone.
The Sopa Lodge is also very good. Delicious food, nice rooms and view and attentive staffs.
FR
50-65 years of age | Experience level: first safari
fantastic safari! the 5 days passed too quickly. Atmann is a very good guide. I highly recommend you
Fromage airport to airport everything is very well
35-50 years of age | Experience level: 2-5 safaris
Perfect
Well organised, amazing locations and accommodation. Perfectly, executed for a detailed tour
IL
20-35 years of age | Experience level: 2-5 safaris
A great experience
I really enjoy the trip with Barak and his team! Were really responsible and helpful and made us feel safe and comfortable:) took decent price and was really nice.
FR
20-35 years of age | Experience level: 2-5 safaris
Terrible experience
It will be a long review, but here you'll have all the details of how it goes with Bencia africa because it's seems a bit tricky to find a good safari agency. We did a safari in Masai Mara with them in january, they sold us 15 hours and 30 minutes of game drive in three days (first evening, then full day, and last one during the last morning). We bought it 280usd (you can find cheaper in other agencies and probably with them also...) for transportation (2 ways from Nairobi), food and tent (like military ones with shower inside). First, we left Nairobi 2 hours late, so we arrive at the Gate of the park, 2 hours late the first day (of course...). The van was so old it broken down the first day 200 meters after the entrance of the park, so no game drive the first day. The second one the program said "game drive from 8.00am to 6.30pm". At 5.00pm the driver reached the exit gate, we asked why so early, he answered "it's a rule setted by the park"... And the next morning the program said "game drive from 6.30am to 9.30am", we did just one hour and then again the driver tried to explain that we were too late to continue the game drive... The driver doesn't care about the program (and passengers), so we requested the company to compensate the hours we didn't do inside the park, they sold 15hours and we did 10 !! Here start their funny answers. They first answered "the 2 people we shared the van with were happy, so the company cannot make any refund". I replied that we don't care about the feelings of the others in the van, we had a contract and nothing of it was respected. So they answered "our driver made a detour of 40 minutes, so we consider this as a compensation". Then i replied that we never asked for a detour but to be dropped on the way back to Nairobi to take a local bus to naivasha (but the driver brought us to naivasha even if i told him that we'll find a bus). Just for you to know, public transportation for Naivasha is about 1 dollar from there... So they tried to compensate the 5 hours in the park they stole us with a one dollar drive.
Then we continue to talk with them and finally they said that there will be a refund but we wait and we wait and nothing happen.
We just leave one star for George the cooker who's a really nice person and the only one with honesty in this company.
If you want more informations about our experience, don't hesitate to contact me. I have the screenshots of the WhatsApp conversation as a proof of what i write, and that i don't exagerate/inflate the reality. It's just for you to not make same bad choice than us.
AR
20-35 years of age | Experience level: first safari
Awesome, fun and mind-blowing tour
At first I was so doubtful, but they exceeded my expectations. They always remain keep in touch, and have very polite and warm staff both on and off the field. We travelled to Murchison Falls National Park, Uganda and that was really a wooow experience. They made us feel very comfortable and well taken of. They are also welcoming to any complaints,suggestions,recommendations that can better their services so that the client receives almost all of his satisfaction. All their services are smooth from bookings to payments to transportation to safety to accomodation. Bravo Ngoni Safaris and Keep putting smiles on people's faces. I have been looking forward to our next tour.
CA
20-35 years of age | Experience level: over 5 safaris
6 Days kenya safaris with guide Daniel
Thanks flexivel management for organizing this safari for me and my hubby.
Rachel was very fast and prompt in answering our email and she gave us a nice and wonderful price,this is our second time on safari with this company.below is our short recommendation and a brief story.
We were picked from our hotel the hilton gardens by our driver Daniel and drove to Amboseli arriving in good time for lunch,checked in at kibo safari camp,a fair of camp.the camp here was nice and food ok,we set of for the game drives later that evening, it was amazing we saw lots of Elephants and Mount Kilimanjaro on the horizon we had a perfect time here.
Two days later we were headed for lake Naivasha,arriving in good time for lunch and checked in at lake Naivasha country club, that evening we went for a boat ride and creasent island camp for a nature walk this was nice too,we enjoyed this place too.
The nest day we set off for the great masai mara,again arriving in for lunch at mara sopa lodge and later for an evening game drive,that day we were able to see lots of gazelles, wildebeest,lions,and a cheetah.we spent our first night at the lodge.The next day we set of for a whole day game drives we with unlimited viewing of animals!! We saw alot,our driver Daniel was a knowledgeable guide with his many years of experience we werw able to see the big five.
All we can say is Asante sana to our Driver guide Daniel for making our safari dreams come true and for guiding us all through,we wish to extend our gratitude to Rachel as well for a prompt response on our mails Asante sana to all who made our holiday come true!!!
20-35 years of age | Experience level: first safari
Amazing 3 day tour of Amboseli
We had an incredible 3 days safari with Mufasa Tours and Travels in Amboseli. Lewis was incredibly efficient and made the booking process very easy. Our guide Kephar was incredible friendly and knowledgeable. His natural wit made the safari days lots of fun. Over the trip we felt that he went out of his way to ensure that we could see the most animals possible, whilst taking into account our preferences and what we had already seen. All in all a very good end to end service with comfortable accommodation and good food even at the most budget level. Would definitely recommend!