US
50-65 years of age | Experience level: first safari
My family of 4 had a very good experience in the 6 day Royal safri with Tukio.
Tukio was very prompt and responsive to all questions I had and provided multiple options. My family is vegetarian and they made sure that good vegetarian food was available throughout the trip. Paul who was our guide was wonderful and made sure that we got to see the big 5 within the first 2 days itself. He was also very thoughtful and considerate about the needs of my old parents in the 80s. Paul was also always on time and ensured toilet breaks within a reasonable time of our request during the long drives between Nairobi and Maara, Nkuru and Amboseli & Amboseli and Nkuru. If it was just Paul I was rating, my rating would be a 5.
I would have provided a 5 star rating but for the fact that we were not told about one piece of information. I had specifically inquired if air conditioning was available. I was told quite accurately that the hotels we lived in did not have electricity and operated on a generator. What I was not told is that some of the hotels had a blackout period of almost 8 hours in the night and did not have hot water (lukewarm water is what we got). These were not the low end options. This made it difficult to keep our phones fully charged. It also made it difficult for my parents when they wanted to go to the bathroom in the night since they had to go in pitch dark.
CA
65+ years of age | Experience level: first safari
An Incredible dream come true
Just returned from a 7 day safari with Leopard tours which was subcontracted thru Lion World Travel....we cannot say enough about the quality of service from Leopard Tours. We were met by Samwell at the airport after very long flight from Canada...he whisked us thru customs in record time , delivered us to our a driver who drove us to our over night lodge (Arumeru River Lodge...lovely start to our safari). The next day we were met by Daniel Andrews our guide and driver for the week.We were the only clients in his very clean (washed everyday of our trip), well maintained and comfortable Land cruiser. We were in awe of his knowledge of the animals, birds and culture of Tanzania. At all times he respected the wildlife, never encroaching or harassing them, giving us plenty of time to view and take pictures. We visited the Serengeti NP, the Ngorongoro crater and Tarangire NP, seeing every animal species and bird which Daniel was thrilled to show us, he was just as thrilled as we were to see a leopard and a black rhino. Daniel was polite, professional and caring , prompt and on time everyday and I felt very safe with his driving. He and the other drivers were in communication with each other re: animal sightings but he never left his radio on, and always kept to the road.
After the safari Daniel dropped us off at Arusha coffee Lodge where we had a delicious lunch and rest before being driven to the airport. Again, we were met by Samwell and whisked thru customs . From start to finish we cant thank Leopard Tours enough for their professionalism and making our dream trip come true... and thank you Daniel once more.
NL
Experience level: 2-5 safaris
Great experience and perfect tour in Uganda
Augur tours was recommended to us and the experience was great for our 2,5 weeks journey in Uganda. Guide was good and he told us a lot about the county and kept on trying to find animals in the game parks.
NL
35-50 years of age | Experience level: first safari
Excellent!! An experience never forget
Patrick is a very kind man. He do everything to let you see the animals. We have also a night tour. It was amazing!! If you want a safari tour , please book by PD safari. You get an amazing experience.
NL
50-65 years of age | Experience level: 2-5 safaris
Fantastic and great experience to Lake Naivasha with Keldonk Consult
We are full of praise for the communication with Keldonk Consult. The trip was cared for to the last detail and we were served by our private driver. He was able and willing to take a step more for us and was ready for us day and night. He told us about the environment while we drove to the lake. He took us to Hell's gate, made sure we got a local expert guide and the next day he took us to Mount Longonot, the dormant volcano. Even after the trips we were neatly deposed at our hotel in Nairobi. Only compliments for the company.
20-35 years of age | Experience level: first safari
Easy and friendly. We would use these again and have recommended our family to.
The safari was brilliant from start to finish. We were extremely well looked after. Our safari guide was great. He was very friendly and knowledgeable. He somehow managed to get us into the right place at the right time. We would 100% recommend mama savana, especially Efraem. The accommodation was always brilliant.
AT
20-35 years of age | Experience level: first safari
best safaritour ever!!
The communications and service were perfect!! It needed just 2 mails and the safari was booked. Everything was clear since the beginning. We were picked up from the airport as agreed. Our guide Simon was the best guide we could imagine. He was so effort, knowing, considerate and talkative. Our cook "the stomach engineer" conjured delicious dishes! For breakfast we had omelettes, pancakes, sausages, toast, jam, coffee, hot chocolate. The lunch boxes were surprisingly tasty. Everything was selfmade by "the stomach engineer". These two guys made the safari an unforgettable experience!
Thank you so much for that!!
US
35-50 years of age | Experience level: first safari
Very trustworthy and dependable. Easy to talk with and try to ensure safety comes first.
It was a well organized tour.. the Agent Rose was very helpful in getting everything organized and ready by the time i landed in Nairobi. I do recommend that you make it be know what sort of accommodation you want and they will organize accordingly.
Overall was very satisfied with the service. Ask for Rose she'll get everything sorted and ready by the time you arrive.
50-65 years of age | Experience level: over 5 safaris
Very professional service, a great experience
The service was very professional: everything was very well organized, the guides and the entire staff was great, the food as well and it was a great experience. I highly recommend it!
QA
20-35 years of age | Experience level: 2-5 safaris
Very professional team to organize your trip. Best tour company in Kenya
We booked a 3 days trip to Masai Mara. The communication before was very good. Thank you Esther. Reply on questions was fast and before leaving it was clear what we needed to take with us .
We got a very good guide,(thank you to Esther again for arranging this) who had a lot of experience. It really was an adventure. It was also very nice to see how all the guides work as a team, younger less experienced guides were advised so all the groups got a nice safari.
Also the lounge was a nice place with friendly personal.