IN
35-50 years of age | Experience level: 2-5 safaris
Amazing experience
Amazing experience with Suricata safaris... our guide Mr. Damian was fantastic.. he knows the forest very well and we had the best sightings of animals. Like to mention that this our second safari in Tanzania and we chose Suricata again... the best safari experience with professional planning. The itinerary was taken care with every detail and we would love come agin to Tanzania through Surocata.
US
50-65 years of age | Experience level: 2-5 safaris
Best experience ever. It was professional, organized and authentic. We got to see the real people
It was an amazing experience. We got to see the real people and the culture. They were professional and organized. I will work with them again.
NL
Experience level: first safari
Great experience, special shout out to Sammy!
We did two consecutive safari’s, first to Masai Mara and then to Amboseli. First the negative: The communication with the office leading up to it was a bit slow. Also, we would have liked more information on the itinerary, especially the drive from Masai Mara to Amboseli was a lot longer than expected. A warning about that would have been appreciated.
That being said, it was a tour combination that they normally don’t offer, but made custom for us. Which we did really appreciate. Both guides were great, but we especially want to highlight our first guide Sammy. Easily one of the best guides we’ve had in a very long time. Super chill and managed our expectations well. He stayed calm all throughout, also when we hit a roadblock on our way to Masai Mara that had to be cleared by the police.
His experience as a safari driver showed in many ways: knowledge of the animals, knowledge of the park and where we could find certain animals, good communication with other drivers to help locate certain animals. In the end we saw everything there is except the rhino (which is notoriously hard in this park).
Finally, the accommodations (enchoro wildlife camp and manjoro tented camp) were good as well.
TR
35-50 years of age | Experience level: 2-5 safaris
Great Trip
Brian was a great host, he was waiting for us in the airport when we landed.
Everything was organised perfectly and we had the trip of a lifetime.
Brian was accomodating and helped us add various activities and customize the trip while in Victoria Falls.
I would definitely recommend Customise Agency and will be back.
Thank you Brian
FR
20-35 years of age | Experience level: 2-5 safaris
Amazing way to discover the Kilimanjaro
We did the Machame route 6 days with William and his team, and we cannot recommend them enough! They were professional, super reliable, food was awesome and the overall experience unforgettable. Would recommend any day!
MY
35-50 years of age | Experience level: first safari
Reliable and Trustworthy
It was my first safari and I was looking forward to it. As I was travelling solo into foreign territory, Silas’s helpfulness and commitment to customer service helped me navigate the choices in customising an adventure I’ll never forget. I was expecting a guide but got a guardian brother in Michael, who had taken great care of me , attending to my needs and most importantly, managed to deliver the Big 5 sightings in my first safari. Truly remarkable and reliable. Thank you for the adventure of a lifetime. Couldn’t recommend highly enough.
US
65+ years of age | Experience level: first safari
Jack was simply great. He knew the name of all the animals we saw. He was very helpful and even save
The safari was done professionally and all the hotels were very nice. The tour guide was exceptional
20-35 years of age | Experience level: first safari
Excellent value experience
Overall we were really pleased with our experience with Lenchada safaris and have had a fantastic time. We chose the 6 day private tour of Masai Mara, Lake Nakuru and Amboseli, which came to around $1600 USD per person - definitely on the cheaper end of what was advertised online. This 3 location tour involves a lot of driving, but that’s unavoidable unless you pay for the safari planes and we felt it was worth it for the different experiences in the 3 parks.
Wilson, our guide, was absolutely brilliant: very knowledgeable about the parks, the animals, and the car (definitely came in handy with some of the roads!). He managed to show us everything we wanted to see, except the elusive Leopard, and found us spots to take some amazing photos. He was somehow able to put the car into the exact position that the animals would walk to every time!
It was also great to have the same person driving us for the whole tour. We felt like we got to know Wilson well over the 6 days and he became a friend as well as our guide. He looked after us really well and was very accommodating when I started the journey with a bad stomach (contracted before the safari tour).
Alex, in the booking office, was very responsive to emails and got us booked in for a pretty bespoke tour with all the accommodation we requested with about 2 weeks notice. Only required a $100 deposit.
A couple of things to note:
- if paying the full balance by card, Lenchada require a 5% surcharge. This wasn’t made clear until the night before our trip, when it was too late to pay by bank transfer (which takes 3 days to clear). This added an unexpected cost to our trip.
- the private tour vehicles are Toyota Landcruisers (which are definitely the best option for the park roads!). However ours was quite well-used. It also only had lap seatbelts. But it faired well and Wilson was an expert driver - we got around no problem.
- the accommodation matches the TripAdvisor/google reviews well. Everywhere felt clean and safe: hot water, charging points, mosquito nets and comfortable beds were always available. Amboseli Kibo camp was a particular highlight. We found things we enjoyed eating at all the stops, the picnic lunches were generous and the staff in all locations were outstanding.
Overall we had a fantastic time and couldn’t really believe that we found a 6-day, 3-location safari tour for just the two of us at that price point. Lechanda is not a super-luxury tour provider but has got all the important bits right. We felt safe, well looked-after and saw tonnes of incredible wildlife.
20-35 years of age | Experience level: first safari
Was nice traveling with them.
Good experience overall. Please check out with them, 100% recommended.
65+ years of age | Experience level: 2-5 safaris
Perfect Rwanda/Gorilla Trip
After some research I decided on Hermosa for our Rwanda trip and I believe I made the right decision. From my first contact with them to being dropped off at the airport for our flight home Hermosa were excellent. Oreste was my first point of contact before he handed me over to senior consultant Yvonne. Yvonne responded instantly to any emails I sent and her enthusiasm was clear to see. The itinerary was fined tuned to perfection.
Just before our holiday Yvonne let me know exactly what the arrangements would be on arrival at Kigali Airport. We were met at the airport by Augustin our Guide. Straight away my wife and I felt at ease with him, we found him to be professional and knowledgeable but also a very warm hearted person who was extremely easy to get on with. He was an absolute delight.
Our trip consisted of overnight stay in Kigali, city tour, Genocide memorial then drive to Volcanoes National Park for 2 nights taking in both Gorilla and Golden Monkey Treks before returning back to Kigali for our flight home. Both treks were fantastic, far beyond our wildest dreams but the whole package was set up perfectly by Hermosa.
I would most certainly recommend Hermosa Life Tours and Travel to anyone looking for a professional company who look after you, put you at ease and have staff who are kind, caring and knowledgeable.
