IT
50-65 years of age | Experience level: 2-5 safaris
Excellent driver and guide but the Agency changed 4 out 7 of our hotels, lots of extra driving time!
Our driver and guide was the best! He was very informative in all areas of Uganda’s history, wildlife, people, etc., and of Africa in general. He took into consideration all of our needs and wishes. His safari driving was excellent and he knowledge of the fauna and flora superb. Unfortunately, the Pinnicle agency changed 4 out of 7 hotel destinations and not all of them the same high standard we had paid for. They gave us NO explanation as to why. These changes caused us to spend AT LEAST 12 or MORE HOURS DRIVING ON PRIMARILY UNPAVED ROADS (NOT PLEASANT) AND MISSING OUT ON OUR FINAL NIGHT TIME GAME DRIVE! Needless to say we were disappointed
Uganda is a beautiful country, the people friendly, and the wildlife spectacular. A place to visit again! With the same driver but not organized by Pinnicle Africa Safaris
50-65 years of age | Experience level: over 5 safaris
Amazing hospitality experience
The team's communication and services was excellent. We saw a lot of animals and was lucky to see all the big 5 gives.
IT
35-50 years of age | Experience level: first safari
The best experience ever! Mamasavana above all expectations.
From the initial planning to the end, our experience with Mamasavana was perfect: me and family (husband+daughter 16 y.o.) decided to do 5 days safari and 7 days beach. The price John quoted for the package was very reasonable and it definitely worth the money!
John proposed a travel program listening to our needs and expectations and changed it several times patiently to satisfy all our requests. He always responded promptly and with great willingness to all our questions and doubts. We went on safari to Maasai Mara, Lake Nakuru and Naivasha, Amboseli and Taita Hills: each park has something unique, we could see lots of animals (the big five, birds, elephants -the red ones too- giraffes Masaai and Rothschild, etc etc). Also the lodges that Mamasavana proposed to us were above expectations: beautiful places to stay, each one different and special, with very good services and food.
Our guide, our driver Hillaj immediately was amazingly in synch with us. His great experience made ours unforgettable. He fulfilled every request (within limits!), proposed additional activities, took us where we could see real life in Kenya and where we could help the locals. He always had a lot to tell about animals, plants, environment, and also culture and customs of Kenyans. Every day was intense, unique, exciting, adventurous, touching, unforgettable.
As planned, after safari we went to Diani Sea Resort: it has a very big and beautiful garden, the rooms are cozy and clean, staff is helpful and friendly, and food is good. John put us in touch with a couple of his collaborators at Diani Beach, so we could arrange a day trip to Wasini Island, a beautiful marine reserve.
So EVERYTHING was perfect with Mamasavana: a journey like this is an experience to do at least once in your life, facing it with "pole pole” and enthusiasm, patience, curiosity, humility and respect towards such a beautiful country and people. Mamasavana has been above our expectations and we highly recommend it. Thanks Mamasavana, jambo!
35-50 years of age | Experience level: 2-5 safaris
Excellent service and experience
Seth always communicated with us and gave us all the necessary information that we needed. The tour lived up to expectations and more. Seth gave us complete professionalism in all services he provided us with. The safari was amazing, getting to see so many animals with the incredible help from our knowledgeable guide, Godfrey. The cook, also named Godfrey, was also great, providing us with delicious meals everyday. They were both happy all the time and made our experience truly unforgettable. Thank you Seth for helping us have the best safari with the best possible people, we feel so lucky.
DK
20-35 years of age | Experience level: first safari
So perfect we already miss riding the Masai Mara
I contacted Deep Forest Safari for a very short-notice 4-day Masai Mara package. In spite of that Samuel was very accommodating and we sparred back and forth to find the perfect package. We upgraded the lodges as we were celebrating our wedding anniversary and ended with the Sopa Lodges.
Due to other engagements we did not ride with Samuel himself, but one of his colleagues, Justice. The safari experience with him was nothing short of 5 out of 5 stars.
We felt to be in very good hands throughout - very skilled on the road, kind and Masai Mara savvy, and very relaxed and patient.
When we return we will surely have preference for Deep Forest once again, and certainly for Justice as our guide.
AT
50-65 years of age | Experience level: 2-5 safaris
perfekt tour, flexibel composition with Emmanuel on our side, personally engaged. To recommend!!
From the beginning to the end a fine tour. Wamba did a fine Job finding the Ressorts, we saw the Big Five inclusive Leopard, the service in the camps was fine. Wambas big advantage is the small size Company, so he could be extremely flexible and react in our desires.
CH
20-35 years of age | Experience level: first safari
4 Days Safari (Mikumi & Selous)
We want on a 4 Days Safari and it was simply the best experience we ever had!!! Jacob was really convenient, reliable and always reachable which helped us a lot to organise the trip! Our driver Henri was a wonderful guide and an excellent driver! The accommodations were really confortable! In one word: magical! We had the most of our time, beyond our expectations ! Thank you Smile :)
NL
35-50 years of age | Experience level: first safari
Best Trekking Experience
I came to Tanzania with my younger brother with the intent of conquering Kilimanjaro and we had chosen the Rongai route to avoid the other crowded routes and also get the great views Rongai is famed for.
Our guides Vitalis and Eric were friendly, supportive and true professionals who led our troupe successfully to the the summit. The porters were also very friendly and hardworking young men who will definitely make great guides in the future.
Everything was well organized so that we never lacked in terms of support. The porters helped us in setting up the tents when we arrived in the campsites that kept us warm even on the coldest nights. One of porters Mushi also handled our chemical toilet and it is not a very enviable job!
I cannot forget to commend our cook Martin who made us sumptuous hot meals every day that were on that mountain.
I fondly recall the evenings that we spent listening to wonderful stories from Vitalis and Eric and the daily briefing in the mornings.
My experience at the summit was worth every ounce of energy I expended to get to the top and this was only possible because of the support I got from the Migration Venture Africa team.
I recommend them highly!
US
35-50 years of age | Experience level: first safari
Tremendous
We wanted to thank Soul of Tanzania and our incredible guide Shaban for an unforgettable 8-day safari in Northern Tanzania! As a family with 2 children, we felt comfortable and well cared for the entire time. With Shaban’s knowledge and experience, we were able to go directly to the best locations at the best time of day for wildlife viewing. The big animals were numerous and spectacular, but Shaban took us beyond the Big 5 and was able to help us identify nearly 100 bird species as well! When our guide wasn’t expertly driving us around remote dirt roads in the Serengeti, he was serving us hot meals, entertaining the kids, or fixing our logistical problems. For example, I left my camera battery charger behind at the hotel in Arusha. Shaban had another company car pick it up and deliver it to us on safari the next day! Huge thanks to SOT and our elite guide for making out family trip 5 stars. I highly recommend this conservation-minded, locally operated tour agency.
NL
35-50 years of age | Experience level: 2-5 safaris
Wonderful 7 days safari with my family
My daughter in her teens, mother in her 70s and I in my 40s had an incredible time with this company during our 7 days safari with Wild Secrets Safaris. Everything was great from the smooth and flexible booking process that took into consideration all the place that we wanted to visit which Rashid organized into a nice sequential itinerary.
I cannot equate our experience in the parks to anything with Mussa as our guide. He managed the whole trip extremely well giving, with his amazing guiding skills and of tracking animals and the importance of being patient and quiet so as to soak in the whole experience and not spook the animals.
He was wonderful company too with numerous narrations about everything Tanzania. Another nice thing that I liked was getting hot meals for lunch unlike the other companies I saw where they ate out of boxes.
Our accommodation was splendid to say the least and served halal dishes!!!
I loved the whole experience and would recommend Wild Secrets Safaris to anyone intending to travel with young children because they hav the most wonderful guides and comfortable vehicles!