CA
Email David Thompson | 50-65 years of age | Experience level: first safari
Ripped Off
Due to health issues we had to cancel our safari trip to Kenya…despite following all of the procedures to obtain a refund less a 10% administration fee and despite assurances our refund was being processed…the tour operator has ghosted us and we have lost our money $4,500 USD.
BE
Email Emmanuel Hanssens | 35-50 years of age | Experience level: 2-5 safaris
We found a agency on Safaribookings and we have been scamed
WE FOUND A SAFARI ON SAFARIBOOKING BUT WE HAVE BEEN SCAMED. SAFARIBOOKING HAS DONE NOTHING TO HELP US AND DIDN'T TOOK THEIR RESPONSIBILITY. WE LOST OUR MONEY AND OUR TRIP TO KENYA. COMPLETE DISASTER!!
CN
Email fangzhao | 35-50 years of age | Experience level: first safari
The scene is beautiful，but the guide and the travel agency （Kenya walking）is cheater。
Just remember this name “kenya walking”，the travel agency has taken 8307 dollars from me ，but the driver said he has no money ，so he can't go to the park unless we pay another 3000dollars. we turn back to the travel office and the door is closed。we have go the policestation，but till now no response for it。It is a very bad experience。
DE
Email Cornelia Meier | 20-35 years of age | Experience level: 2-5 safaris
The most leaders are asolutely unreliable + the company dont keep promises!Get hurt by a guide
- The wildlife was absolutely various and we saw a lot of things.
- The food was most of the time great
- The accommodation was always perfect
- And our first guide was nice
BUT then we get a new guide. Ok we didnt get him, because Dan never arrrived and we didnt get any information about this, even when the hotel called him a lot of times. So we couldnt do the boattrip. The next day, we get a new guide. He was so terrible and drove his car badly. We asked him four times to drive a lit slower and to watch the streets (not his phone). When we finished lunch, we had to wait for him, because he wanted to talk and wait for other drivers. The restaurant was empty then, all the groups left the restaurant before us, even that we were the first group who was arriving in the locals and had to wait after lunch a half our extra for him.
He had just a normal car, so that we get in stuck in the safari. After that he was so nervous, that when I started to get in, he started to drive. (With my open door) -> so I get hurt and was falling on the ground. He was not nice after this and didnt ask me how I feel.
After we had also an disappointment with the company and Dan. Our first guide promised us, that Dan will help us with our camera, which we lost at the airport. Yes but noone came. We told the company about this promise and they told us, they called Dan in this moment and he will come now. But Dan didnt know about anything and was not willing to come. We told the company but they dont care.
So when they hadnt change our guide, I would give 5 Stars, but after our first guide everything was bad..... And honestly, with every other company you will see the wildlife. Choose someone else!!!!!!!!
Mis-informatiom
I wouldn't put a lot of trust in SafariBookings. They keep sending me these surveys to fill out on my trip to Kenya. I've never been to Kenya and Never had a tour with these folks. I'd steer clear of this outfit.
IT
Email Daniele Fabio | 35-50 years of age | Experience level: first safari
Not safe
Amboseli was good with a lot of Animals, but tswo East e west are not good. 2 days driving and we saw few or not Animals.
On the beach, beachboys are so boring and you can't live your Sea experience in peace. I cant suggest Kenya Just for this reason. Sea and beach are Maldive level for me
Email Meg | 20-35 years of age | Experience level: first safari
Amzing wildlife
I enjoyed my trip, but there are few things I must say.
Safaris are overbooked. We had 10 people in the van ( including driver). For people sitting in the back or front sit (next to the driver) it was difficult to enjoy the experience. It was too crowded, sometimes I couldn't even turn or stand up for the view. Missed quite a lot because of that. Bare in mind people in the van won't just let you see.They want to enjoy as well and they won't just sit and say 'your turn now'. Vans should be bigger or less crowded.
People here will give you a price after looking at you and judging how much money you have. Prices are visible only in supermarkets.
Be careful what you buy. Souvenirs often contain bone, skin or plant fragments that are illegal to bring back home.
If you decide to stay in Nairoibi, avoid city centre. It's overcrowded, easy to get mugged. I alsao have beed sexually harrased and called names for no reason. Racist.
Rubbish everywhere. It was heartbreaking to see so much plastic and other stuff along the road. Very bad for environment.
Avoid raw fruits and vegetables, eat only what's been cooked. You never know what kind of water they used to wash.
Food was often cold. We stopped for lunches on our way from one park to another and never had a hot meal. Easy to get food poisoning.
Be prepared to spend a lot of money for tipping people. Every little thing they do for you they will expect you to tip them, some will even tell you how much.
On the good side wildlife is amazing.
You see the same animal many times and still don't have enough.
Most of the parks are really big. You just keep driving.
I liked the fact that they are kept as natural as possible (no modern roads, few stops with actual toilets etc.) Gives you real wild experience.
US
Email Colin V Desouza | 50-65 years of age | Experience level: 2-5 safaris
Masaai Mara Safari
Let’s start with the Mara Lodge 5***** lodge service and 3*** food
The pickup was seamless
The drive took 8.5 hours as we got stuck in Mud after entering very rough Terrain in the Mara and it’s a single lane hi way with numerous stops for random construction
Every tour driver stops to help the stranded driver
Nice when we got stuck but after three others got stuck it wasted 2-3 hours of day1
Unfortunately the roads were so bad that in no time my back was out of sync
The rest of the two days was at the wonderful lodge getting pampered by the staff as the only guest on the premises.
The ride back was equally long but after complaining a lot I was given the front seat
Also asked for a refund for the 2 Nd day entry which was given unwillingly
Take the LandRover or Jeeps DO NOT take the MINI VANS
They are uncomfortable unreliable and the drivers are a clique
Ensure you enter the park all 3 days as the charge is for 24 hr entry from first entry
This tour Co only entered the park in the first 24 hours and pocketed $80 USD for 7 passengers
Would not use them again
JP
Email badblue | 20-35 years of age | Experience level: first safari
tour is good,but food and companyis bad
Amboseli is not so good.
It has many elephants ,but others are not so many.
And my tour company is really really the worth.
They told me that I could pay all of price by cresit card,but actually it could do for only deposit.
And they did not tell me the fee of cresit.
And they said water was included,but actually not.
And food was bad, There were always flies around the dishes.
The guide of the lake Nakuru and Amboseli was also the worst.
He was often late ,and could not find the wild animals.
And,when he took me the next place,he dropped off many times because he wanted to buy goods.
So, I have less time to see the wild animals.
I appreciate my tour mates because they could find more animals than his.
US
Email Richard Benjamin | 65+ years of age | Experience level: first safari
Awesome National Parks and Wildlife
I spent one day in Nairobi, and that was enough. The city was crowed and overrun with litter. You couldn’t step out of your hotel without being set upon by several pushy men wanting to be your “ guide”. Traveling through the villages to the various parks and lake areas you saw the trash and liter everywhere. I realize it’s a poor country but picking up your trash doesn’t cost anything.
The parks and wildlife were completely different. Clean and it seemed, well guarded, the wildlife and scenery were amazing. We have always wanted to see the animals in their natural habitat and we weren’t disappointed. They were abundant and it was amazing to see them wander freely in their natural environment. The safari experience was everything we hoped it would be.
