Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $100 to $500 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Gaia | 20-35 years of age | Experience level: first safari
Magical experience
We had a magical few days exploring the Serengeti and Ngorongoro Crater. Our sales advisor, Lambert took the time to understand what we wanted from the trip and tailored the trip to ensure it met our needs. We were really impressed with our accommodations, especially the ones within the Serengeti. Everyone at the hotels were so welcoming and accommodating. Our guide Hussein was always on time, and extremely knowledgable about the animals and vegetation. We experienced some minor issues, but Hussein looked to resolve them straight away which put us at ease. We had a few suggestion to further improve the service for future users which the tour company were more than happy to take on board. All in all it was a great experience, Hussein made every effort to ensure we saw the Big 5 and all other animals as close as possible. Hussein had an eagle eye and was able to spot animals from afar, and had an amazing way of talking to the animals, making them stop - giving us time to take the perfect shots. Beyond the safari, we have learnt more about the culture, language and people which has been fantastic. We would definitely recommend this experience and tour company - it was certainly great value for money.
US
Email Kirby | 35-50 years of age | Experience level: first safari
Overall great, and soon any kinks will be worked out for sure.
I was traveling with a party of 11, all age ranges from 10 to my parents in their 70s. The most important elements here were safety and consideration of this varied party and in both respects Serengeti Smile was exemplary. Walter and Zack were our drivers and while I saw other jeeps that were impatient at times and risky while navigating some really treacherously narrow roads, they never made us feel unsafe and were extremely capable. Walter was a font of knowledge and would supplement his lessons on the wildlife with books he kept in the front seat that could act as visual aids. I got along with Zack for his good nature and our shared football love. Both were always vigilant of my mother-in-law’s precarious gait and were kind to the kids (10, 11, 13).
Their knowledge of the terrain - the Serengeti and the Ngorongoro Crater - was evident and they made sure we got to see all the big five while on safari. The leopard was a tricky find but they wouldn’t give up and eventually we saw one in a tree (camouflaged incredibly which may explain why they’re so elusive). We saw two rhinos and had the most amazing encounter with three male lions who were lounging in front of a herd of about 500 zebras. One lion came within a few yards of my window. Just mesmerizing.
The highlight of our accommodations was the Nyoto (sp?) resort where we stayed for two nights in the Serengeti. It was surreal to sip beers in the pool looking over an infinity edge at a herd of water buffalo migrating north. My wife was gazing at grazing giraffes as she dozed in the afternoon. When you have a high like Nyoto it’s really hard for the other accommodations to compete, and if there’s one way they could improve it’s to continue searching for other venues that meet that standard. But to be honest, all the accommodations were on lovely grounds, I just imagine some of this has to do with what’s available.
I’ve only been on one safari so take my opinion for what it’s worth, but I’ve traveled all across Europe and Asia, and I know how tough a trip like this through a rustic developing nation can be and I can’t imagine another company doing better.
High recommend and another nod to our guides Walter and Zack.
US
Email Jarely | 20-35 years of age | Experience level: first safari
The tour operator is the best in all of Tanzania because they were kind, respectful and fun!
Serengeti Smile was the best safari option for my friends and I. The tour guide (Mussa) was amazing and he ensured that we saw all animals. All staff were helpful and kind. We would highly recommend!
HK
Email Daniel | 35-50 years of age | Experience level: first safari
Magical family safari
We had four wonderful days in Tarangire, Serengeti and Ngorongoro with Serengeti Smile. This was our first safari, and going as a family with two kids (10 and 7) we were a little apprehensive. Baraka was very patient and responsive to all our questions and requests, and although we booked late he and the team made a big effort to arrange everything perfectly. The safari itself was just fabulous. Our guide, Hussein, was wonderful - knowledgeable, thoughtful and obviously doing everything he could to make it special for us. Amazing wildlife, amazing scenery, amazing people. Thank you to all the Serengeti Smile team - we hope to see you again before too long.
CA
Email Aïcha | 20-35 years of age | Experience level: first safari
The guide was welcomimg, vert thoughful and professional.
The compagny was Berry professional. Everything was well organised. All the employes were always on time. They were very oppened to our feedback. I would recommand this compagny.
CA
Email Cassandra | 20-35 years of age | Experience level: first safari
Amazing experience
I had an amazing trip with Serengeti smile. The safaris were awesome and our guide Champion was absolutely the best! We had so much fun, learn a lot of things, saw A LOT of animals. The trip was very well organized and our guide Champion made sure everything was perfect for us! I highly recommand doing a safari with Serengeti Smile!!
CA
Email Alexis | 20-35 years of age | Experience level: first safari
Amazing safari experience in Terangire - Serengeti - Ngorongoro
We were a group of 4 canadiens and we booked a mid-range safari experience with Serengeti Smile in july 2025 !
We had an amazing experience from the get-go with great communication from Eliad.
They listened to our preferences and came up with a great itinirary for us. The hotels/camps were also great !
Champion was an awesome guide, always cheerful and able to answer our questions ! We felt safe and in good hands during our trip.
100% recommend !
CA
Email Anne-Audrey Lapointe | 20-35 years of age | Experience level: first safari
Great experience
We had a amazing experience with serengeti smile. Everything was well organized, the jeep was clean and the food was great. Our guide Champion was amazing, took time to answer all our questions and teach us about the animals on the safari. We saw many lions, elephants, buffalos and zebras. We were able to take very cool up close pictures of the nature and the animals
IN
Email Viswanath | 50-65 years of age | Experience level: first safari
Excellent safari
We had an excellent trip with Serengeti Smiles. Got to see all animals - including the big 5. This is all thanks to our guide Champion - very energetic and enthusiastic to show us animals, answer our questions and in general made us have an excellent time on this trip. Also want to thank Serengeti Smiles for very smoothly shipping my jacket I forgot on the trip back to me. Really appreciate them. Very good communication from the company - highly recommend them for your next Tanzania adventure.
Email Ahmed | 20-35 years of age | Experience level: first safari
An unforgettable experience
A really amazing experience, once in a lifetime. The communication was quick from the beginning. The lodges were great and service very friendly and helpful. Simon our guide was incredible. He always went above and beyond making sure we were comfortable every day. He is very knowledgeable about all the animals and the parks and we were lucky enough to see all the big 5! He is a very skilled driver, really needed on these roads and reassuring to us. Finally, he also taught us a lot about the local culture.
We would recommend Serengeti smile and Simon as your guide!