Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $100 to $500 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Ryan | 50-65 years of age | Experience level: first safari
Scenic adventure
Serengeti Smile exceeded all expectations, going above and beyond in every way. The drivers, John and Suma, were knowledgeable, friendly and skilled. They knew where to look and how to anticipate wildlife interactions. We saw all of the big 5, crocs attacking wildebeest during the great crossing, a lion hunt and a mating session, a leopard with its kill, and numerous other amazing creatures in nature. Seeing this with your family is a trip to remember. The camps were lovely and a nice respite after long days of safari. They also handled some of our difficult changes like when someone got sick. In all you will be in great hands, well cared for.
SG
Email Shianne | 20-35 years of age | Experience level: first safari
Great planning of the tour & great driver + guide!
It was an absolutely amazing trip!! My husband picked this destination and Serengeti smile as our choice for our tour company. I didn’t do the liaising with the company so I won’t be reviewing that portion (my husband will do that review). I did meet Jonyo when we were first came here and he was very friendly and nice to talk to:) I felt that the trip was overall very well planned - the pace was set well, the lodges were pleasant.
The biggest star of our tour was our driver and tour guide Zack! We could see his sincerity in trying his best to find the best sights of the game drives for us, one of the days, he spent 3 hours past the planned time to help us find rare rhinos. Him going out of his way to help us make this experience unforgettable is truly commendable. His driving skills also STELLAR. Despite the crazy rough roads, he kept us safe from any dangerous situations and we really do appreciate it. His love and knowledge for animals as he shared so much information about them is amazing. We were blessed during this trip and saw so many beautiful and even rare sights (baby cheetahs!!!) and had a blast!! 😄 Zack truly knew where to bring us during the game drives, fantastic experience!!!! We would recommend Zack if you do choose Sergenti Smile :)
SG
Email Russell | 20-35 years of age | Experience level: 2-5 safaris
Great tour, thank you!
Had a great time on my tour with Serengeti smile in July 2025. Would recommend this tour if looking for a safari holiday in Tanzania.
Jonyo was patient in communication prior to the trip, and was thorough in letting us know our itinerary with regular updates. He helped us fit our itinerary into our requirements and budget.
Zack was a wonderful tour guide and excellent driver. He was patient in looking for animals and was calm in getting us to our destinations on time and looking for the best views for the animals.
Thank you both for making our trip memorable!
FR
Email Marie | 35-50 years of age | Experience level: first safari
Just fabulous!
Family vacation organized by Serengeti Smile, a local agency (cheaper than our French tour operators) with the help of Jeremiah, responsive and reassuring, who was able to meet each of our desires, 6 days of safari and 5 days in Zanzibar. Four parks visited, we had the chance to see all the animals, even the most difficult to spot. We were accompanied throughout the safari by Nixon, perfectly bilingual in French, and Walter, our driver. Without them, the trip would have been different because we learned a lot about the animal world and the culture in Tanzania. Beautiful evenings in their company, enriching discussions for our two teenagers.
The hotels were well chosen, we ate well (none of us got sick, everything is designed for our small intestines). Special mention goes to the classic Serengeti Viewpoint hotel, simply extraordinary in the middle of the savannah, the one in the coffee field as well. We recommend 2 activities, that of visiting a village in a tuctuc, (rice fields, banana cultivation, Maasai cattle market etc.) and visiting a Maasai village with their tradition, to finish, rest in an all-inclusive hotel, the Mora (large hotel, everything is done to satisfy customers, rarely seen such service) do not hesitate, the whole team will accompany you from the beginning to the end of your stay!
IE
Email Cian | 20-35 years of age | Experience level: first safari
Excellent - very informative and accommodating. They done everything we could ask for and more !
Booking was done very easily through What’s App with our great organiser Godian ! Gave us all the options we had with our time line.
Any requests we had were sorted straight away and they even booked flights for us last minute after our safari.
The hotels were all nice, food was ok. Breakfast was nice in all the places with loads of options from omelettes to cereal. Lunches were ok but we were getting sick of rice by the end of the trip as we had it most days for lunch and dinner.
Staff were all very friendly in the hotels and the views were excellent.
Our tour guide, Barnaba was the highlight of the trip. He was very friendly and helpful throughout the trip and he knew exactly when to chat and when to relax. If I was going again I would definitely request him as he was super !!
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Email Gnananandh | 50-65 years of age | Experience level: first safari
Awesome
Serengeti Smile did an awesome job in planning and executing our trip. The best part was our guide Libe.
He was very pleasant and accommodating all our requests.
He made sure we saw as much wildlife as we could.
The accommodations we chose were also excellent .
My wife loves birds and he took time to show her all the birds ( over 115 different kinds )
Would highly recommend them any day
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Email Ela | under20 years of age | Experience level: first safari
Libe was the most attentive, dedicated, and friendly tour operator.
If you can, definitely book with Libe. Before each day, he made sure to ask what we wanted out of that day’s safari, and made sure we got exactly that and more. He was incredibly patient and accommodating. The safari itself was amazing, but we wouldn’t have had half the experience we had without Libe. Beyond worth the overall price.
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Email Joe Unden | 65+ years of age | Experience level: first safari
Saw every animal we could have hoped for and were treated like royalty.
Champion was our guide. He had a sixth sense for where the animals were. We saw every animal species we had hoped for and dozens more. Champion was very patient and taught us so many things. A couple of times he didn’t know something but got back to us later.
Serengeti Smile was not the most expensive tour available but we have had a hard time figuring what could be better. The accommodations were excellent, the food was great, and the people were always there to help. Serengeti Smile was recommended to us and we will do the same.
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Email Cindy | 65+ years of age | Experience level: first safari
Very accommodating and thorough in details.
The communications while I was making arrangements was quick and reassuring. We received good value for our mid-range tour. And everything was very reliable. Champion was a great guide, he can spot the wildlife at a glance even a rhino that was very far away. His sense of humor made the trip more fun. No matter what animal we asked to see, he located it. And, he paid attention to all details like where the next washroom was, our box lunches, drinks, etc.
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Email Kayley | 20-35 years of age | Experience level: first safari
Made our first safari a huge success
We heard about Serengeti Smile from a friend and decided to book a tour with them and we are so glad we did. They did all the heavy lifting from the moment we landed until we departed. We didn’t have to worry about anything except how many pictures to take of animals. And we saw a lot of animals thanks to our amazing guide with eagle eyes, Champion.