FI
50-65 years of age | Experience level: first safari
Promises - and not keeping them nor following the contract - from first payment to cancellation
Be carefull with Kaurumuna Safaris.
I had signed contract and made the first payment in February 2025.
The contract says next payment 30 days prior the start of safari.
Soon after that first payment I received requirement to pay the next payment - two months before stated on the contract !
I requested multiple confirmations that all the reservations were done and payments paid for lodge bookings, Chimps tracking and Gorilla trekking. Richard from Karumuna stated very clearly "all are paid" and shared copy of booking which showed 30 % payment of payment.
I started to feel uncertain and contacted directly UWA office to double check the payments and also contacted few of lodges.
Same result from everywhere - nothing paid and trekking booking over dated due to missing payment.
I pressed Richard with my message about bookings and all the time I got confirmation from him that e.g. Gorilla trekking was fully paid.
But docs showed different.
After multiple messages we lost trust on this fellow and I sent a cancellation message in March.
The first response was to accept change to pay the second part when we arrive, not like shown in contract (30 days prior).
But I informed that I want to cancel because of loss of trust.
The result was that Richard threatened me with contact of lawyer.
I responded that I just want to follow the cancellation chapter in our agreement.
Meanwhile also our daughter had helped us and contacted other people who has shared negative feedback about Karumuna Safaris.
Those appeared to be real cases, no lies!
Still now - early August 2025 I've received only answers about Karumuna cancellation policy and their lawyer to contact us.
What ? We have contract which is clear, but Richard pulls on table policy which he hasn't ever shared - still now I haven't seen that.
And, I have saved all the emailing + whatsup messages to be able to prove what has been agreed and what I found out.
So, I have not received any money back from Karumuna Safaris, no matter there is signed contract.
What about trust of this company.
Think about it - you arrive at Kampala airport and you trust that there is someone waiting for after non true communication...
I would avoid this company !
Just feeling bad about trusting company with rating over 4 on Safari Bookings.
Also Tripadvisor showes reasonable good feedback.
And we lost money for this.
65+ years of age
Carson was personable, pleasant and informative.
Our tour operator Jenman African safaris contracted MoAfrika to transport us to Johannesburg Intl. Airport.
Carson was punctual & helpful with our luggage. We enjoyed our conversations about South Africa on the journey.
Would recommend MoAfrika Tours.
IT
Professionalism and helpfulness, that’s Trav-Interactive!
We set off on our safari as a group of ten and spent five days and four nights exploring Tsavo West, Amboseli, Taita Hills, and Tsavo East.
The itinerary was organized by John before our departure. He listened to and accommodated all our requests, offering us not only the chance to go on numerous game drives (9 in five days), but also several extra experiences that made our trip truly unique. The nature walk in the savannah of Taita Hills, the panoramic viewpoint at Mudanda Rock, and the Lugard Falls in Tsavo East, as well as spotting hippos at Mzima Springs in Tsavo West, were all unforgettable experiences.
What truly made the difference in our safari, however, were the guides/drivers: Randu and Righan were the real added value. With their professionalism and experience, they led us to the most beautiful and hidden corners of the parks: herds of elephants just meters away, lionesses hunting warthogs and buffalo, hundreds of zebras and wildebeest, a cheetah hidden in the brush, hippos both in and out of the water. And then giraffes, buffalo, gazelles, antelopes, crocodiles, a lion atop a Lions Rock, countless bird species, and many other animals...
Our jeeps were comfortable, practical, and always clean despite the red Tsavo dust. Randu speaks excellent and fluent Italian.
At every accommodation—whether lodge or tented camp—we felt truly welcomed, and the hospitality of the Kenyan people will stay in our hearts. We especially recommend the Kilaguni Serena Safari Lodge in Tsavo West.
Trav-interactive gets full marks... we’ll be back for the Masai Mara!
AT
35-50 years of age | Experience level: first safari
Perfectly planned and executed tour
We were super happy with our safari tour! Steve, the organizer, was always available in advance and responded to our questions within minutes. We were then picked up on time at the hotel by our wonderful driver and guide Daniel.
We spent eight wonderful days with him and enjoyed them very much! Daniel was always extremely friendly, caring, punctual and really enriched our safari! We were very happy to have him as our guide. He showed us all the wonderful animals, guided us safely over even the most unpleasant roads and always had a smile on his face. He explained the animal world to us and we learned a lot! We always felt safe with him! the tour was very well organized all in all, even when we had a small problem, Daniel was able to help us out immediately. Steve kept asking how things were going, so we felt very well taken care of and in retrospect we are very happy with this wonderful experience!
DE
under20 years of age | Experience level: 2-5 safaris
Super kind and flexible for a great price!!
I got sick a couple days before i was supposed to head for Mt Kenya. I asked if it would be possible to start the hike to weeks later and it was no problem at all to change all that. I had a great time with my guide, cook and porter! (Kevin, Frederic and Eric)
Overall it was a really nice experience and i‘ve been in good hands for the whole trip.
35-50 years of age | Experience level: first safari
Very knowledgeable and professional
I was very satisfied with the service I received, these memories i will cherish forever. The booking was very detailed and I was also given extra support and assistance by Joy . In addition everyone made my experience so comfortable, positive and enjoyable. Did I mention they were all super friendly! I am so looking forward to a repeat oh and the sight seeings is unbelievably breathtaking.
IT
50-65 years of age | Experience level: over 5 safaris
Experienced and always in contact with us .
My wife, a friend, and I contacted GoGiraffe to organize a 10-day trip to western Tanzania. Our goal was to visit Katavi National Park, Mahale, and Gombe. When designing the tour, I really appreciated Luice's promptness: he was easy to reach and quick to respond to our requests. The area we wanted to visit is the least visited in Tanzania, and the parks are difficult to access, yet they guarantee very few tourists. In the three parks we visited, we were almost always alone! We met Luice upon arrival by ferry from Zanzibar and immediately appreciated his punctuality and constant communication via wupp, which made us feel safe and well looked after. We flew to Mpanda, where we met the local driver and guide. We agreed on a medium-budget tour, so we slept in the park's Bandas. The accommodation was simple but decent, as was the food offered at the Bandas' restaurant. The park is fantastic, and we saw all the expected animals, with the sole exception of the lions. We never encountered any other tourists and thoroughly enjoyed the two-day safari. From Katavi, we traveled to Mahale. It's almost impossible to get there directly because the road conditions are terrible, but the journey is a great opportunity to observe local life and people. Then, we stopped in Kigoma, where we thoroughly enjoyed the beautiful Kigoma Hilltop Hotel with its lake views, a gorgeous pool, and an excellent restaurant! The next day, another long and beautiful drive to Mahale, including a very picturesque ferry ride—an incredible experience immersing ourselves in local life! Finally, we reached the park with a final 90-minute boat ride on Lake Tanganyika, admiring the stunning, pristine coastline. The scenery in Mahale is extraordinary: I felt like I was in Jurassic Park! In the park, we were supervised by Hussein Mavumila: a fantastic, expert, and very kind guide. The food was good, even better than in Katavi. The next day, Hussein and I began trekking in search of chimpanzees, whom we encountered and observed all morning. Incredible! The next day was a long journey: back to Kigoma to take the boat to Gombe. The journeys on this trip have always been long and not particularly comfortable, but, for me, they were the best moments in Africa because they allowed us to see real life, including fishing villages with Lake Tanganyika always in sight. Gombe National Park was founded by Jane Goodall to preserve and study chimpanzees. The Banda are very poor, so if you can, book a tent at the nearby camp: a little more expensive, but far cleaner and more comfortable! The next morning, another long hike in the forest, observing several relaxed chimpanzees, very busy eating and delousing. A fantastic day! After lunch, we decided to speed up our journey back to Kigoma to reach the comfort of the Kigoma Hilltop Hotel! This decision allowed us to be there the next day at 8:00 a.m. when the fishermen arrived from their night fishing expedition and spend a couple of hours admiring the local women selling sardines. A colorful and amazing sight! The morning concluded with a visit to the Kigoma train station (a very important piece of Tanzanian history), the Slave Route surrounded by enormous mango trees, and the very interesting Livingstone Museum, built on the site where Dr. Livingstone and Mr. Stanley met. Our trip concluded with a comfortable night in Dar, where we had the opportunity to enjoy a delightful dinner with Luice, learning a lot about Tanzania and future travel opportunities! Overall, our experience was very positive, knowing that this trip is not for everyone, but especially for experienced travelers. Visiting the less touristy part of Tanzania can be a bit of a hassle, but Luice's constant assistance through Wupp helped solve all the problems, and the reward is fantastic: we will cherish the beautiful images of people, nature, and landscapes for the rest of our lives!
RU
20-35 years of age | Experience level: first safari
A very high-quality approach and responsibility
После тура мы были в восторге. Коммуникация была идеальной, все четко. Отели за эту цену были сносными, всегда была еда, вода и электричество. Мы очень довольны сервисом, удалось увидеть всю 5 Африки.
За эти деньги тур шикарен, мы очень довольны, что встретили эту компанию.
After the tour, we were delighted. The communication was perfect, and everything was clear. The hotels were decent for the price, and there was always food, water, and electricity. We were very pleased with the service, and we were able to see all five of Africa.
For the price, the tour was excellent, and we were very pleased to have encountered this company.
NL
50-65 years of age | Experience level: over 5 safaris
Excellent Safari Company...the best there is!
We had an incredible journey with Get Together Adventures in Tanzania, based in Arusha. The trip was perfectly organized, with excellent lodges and breathtaking safaris in several stunning national parks.
Our professional safari guide Emmanuel (and owner of Get Together Adventures) was truly the best guide we could have hoped for — incredibly knowledgeable about wildlife, animal behavior, and also a lot of knowledge about birdlife! On top of that, he was extremely service-oriented, a pleasure to travel with, great safari car and always at the right place at exactly the right time.
In short: if you're planning a safari holiday in Tanzania, including a beach extension on Zanzibar, Get Together Adventures is the company to go with!
Thanks again Emmanuel & Savilinyi for this increadible experience with your company!!
Warm regards,
Manita & Robert
🐘🦓🦛🦒🦏
CN
35-50 years of age | Experience level: first safari
Professional with passion to provide great wild experiences
Herine from Horizonhues Adventures gives us professional support with a tailored trip to follow our unique needs and also to provide very high-level arrangements and accommodations. Patrick is also a great guide who knows wild animals and leads us to the best position to observe them. All the details had been settled well, and we all enjoyed this wonderful journey.