DE
20-35 years of age | Experience level: first safari
I would book with them again
It was a wonderful experience, well organized and transparently communicated. We ended up paying what we agreed on before, and got what we agreed on before. Our driver (Josef) was an excellent choice, really knowing how to position the car for the best photographs. He really knew the parks, answered all questions and drove very safely. Safari Line Defender was always quick and accurate in communication. And they remained their communication quality even after receiving payment. When we had a little meaningless issue, they solved the problem instantly and sent someone to help out.
After all we can recommend booking with them. Was a great experience. Thank you!
50-65 years of age | Experience level: first safari
Amazing service & very informative
Recently arrived back from Safari to Tarangire, Serengeti & Ngorongoro Crater with fabulous guide Simon who was so informative & helped us to see the big 5 & much more!! A holiday of a lifetime & would highly recommend, all service including meals, lodges & camps we stayed at were brilliant with the help of Simon - nothing was too much trouble for him & appreciate him making our trip so wonderful! 😀
ES
Great experience, best safari organization
We booked a 9-day safari in Tanzania (Serengeti and Ngorongoro). We are a group of 5 photographers, and the experience was incredible. Our guide adapted the itinerary to our needs at all times, and Epic Star Holidays kept in constant contact with us in case any issues arose. We will definitely be back.
65+ years of age | Experience level: 2-5 safaris
They provided excellent customer service
The service provided by Jambo Masai Tours were excellent. They were a value for the money and their services exceeded my expectations.The accommodations were very nice and the driver was always on time and very informative. We were guided every step of the way. Communications were excellent and we were informed of everything that was to take place. We received royal treatment. I will definitely use them again and advise my friends to do the same
35-50 years of age | Experience level: first safari
Serengeti smile created an unforgettable experience
Serengeti Smile planned an amazing 2 week trip in Tanzania for us.
Piniel Godwin provided outstanding service. He was very responsive over whatsapp and email during the planning stages, despite the time zone difference, learning about what we wanted out of the trip, budget constraints, etc. Once he had all the information, he quickly put together a comprehensive custom 2-week itinerary covering the Northern and Southern Safari circuits and ending with a full day in Zanzibar. Piniel was also an invaluable resource while the trip was happening. Not everything always goes to plan unfortunately--Piniel was available to listen to our concerns and sort out issues as they were happening.
Our Serengeti Smile guide John was also fantastic. He was with us for half the trip as we went through the Northern Circuit. John's 20+ years of experience showed as he masterfully navigated the bumpy roads and spotting of all the various wildlife. We saw all big 5 animals and more, as well as the wildebeest crossing through the Mara River.
We loved most of the Northern Circuit, as well as the final day in Zanzibar (Prison Island, Spice Farm and Stone Town tours). The hot air balloon add-on in the Serengeti was expensive but worthwhile, providing unreal views of the wildebeest migration. Conversely, we recommend passing on the Masai village and bush dinner add-ons, though YMMV.
We had a more mixed time in the Southern Circuit. Spotting animals in Ruaha national park was much less frequent due to all the flora. However, Ruaha hilltop lodge had spectacular views and was one of our favorite accommodations. We enjoyed Nyerere national park's diverse landscapes and wildlife. However, we were kept waiting multiple times by our hotel (Africa Safari Lodge Selous). These delays translated into lost time in the park, which was frustrating. Some of the lodge staff also treated us with apathy when we sought support and clarification.
Despite some issues arising, our overall experience was incredible and packed with unforgettable memories.
50-65 years of age | Experience level: 2-5 safaris
Meru Slopes: generosity, professionalism, care and the big five. Unforgettable.
We had the most amazing experience at the safari and me and my partner are so glad to have chosen Meru Slopes Tours & Safaris! We did it after carefully reviewing a number of websites and couldn't have made a better choice. Here's a few points that will hopefully help the others to choose. We went for a 6 days/5 nights safari. While it was a budget safari, the treatment was royal and there was nothing budget about it, from what I could see, the only difference would be where we slept (3 nights in camps vs lodges). Even two other nights were in a lodge not on a camping, and being in a camping was a positive experience - two nights in the middle of the Serengeti, and at the rim of the Ngorongoro crater, we had see zebras walking among tents. While on a subject of lodging - Meru Slopes also added the night before the safari and the one before in a hotel in Arusha with dinner and breakfast, free of charge. We didn't know we needed towels for campsites - they lent us two from the hotel. Nothing was a problem. This generosity extended across the safari. Food and drink was aplenty, and delicious, cooked by our excellent cook Godi. I will forever remember amazing salads, pancakes for breakfast, Tanzanian pizzas, and other Tanzanian specialties that Godi magically created to the same level, whether it was in a lodge or a campsite. Last but definitely not least was our amazing guide Lobulo. So knowledgeable, we learned lots about Tanzania and animals, an excellent driver and animal spotter. We saw the big five, more than 50 lions, a cheetah and plenty of other animals. And I would like to add a thank you to our contact at Meru Slopes, Gift, who organized our stay, and had patience to answer all the questions. I was really touched by care, generosity and respect to every sort of tourist, and genuine will to show the country. Ah - jeeps with opening roof were great, there were binoculars for everyone. And we were picked up at the airport and dropped off when leaving. The whole package so that one doesn't have to worry about anything. I would definitely go with Meru Slopes again, and ask for Lobulo and Godi to be a guide and cook again! Thank you for this experience, it has been an unforgettable one!
20-35 years of age | Experience level: first safari
Tour guide was super friendly and very knowledgeable. Made sure we were well taken care of
10/10 experience. Tour guide was beyond amazing. Took care of all of our luggage and answered every question we had on top of sharing some of his own knowledge with us. Food was amazing throughout the trip and hotels were beyond expectations. Would love to come back again.
20-35 years of age | Experience level: first safari
Love Tanzania!
THere is a reason that Tanzania is such a popular destination! I loved being among the wildlife and the wilderness of the country, and my brother climbed Kilimanjaro and loved it. The people were so friendly, and the food was good. My whole family thoroughly enjoyed our Tanzanian safari, and then our beach vacation in Zanzibar afterwards. It was beautiful and calming and I loved being there. The sunsets were immaculate - 10/10 vacation, 10/10 would recommend!
65+ years of age | Experience level: first safari
Experiencing the countryside, people and wildlife is beyond imagination.
Experiencing the countryside and the people of Uganda is beyond imagination. Rich in agriculture with stunning panoramic views. Bananas, coffee and tea often grown in volcanic soil.
Lodges unique in every way to enhance the environment. Servers are soft spoken and speak English. Every need was met with kindness and smiles. All meals gourmet. The royal treatment beyond my expectations. All dressed to suit the ambiance of the lodge. The lodges are self contained some with hydro and all with solar power. Local materials are used in construction of the lodges. You will not be disappointed.
My guide was Baluku. Everything noted in other reviews is true. He is the best. I can write a book about how he helped me in every way possible to enjoy my safari adventure. He is senior in the company and knows everyone along the way.
I am 80 years old. I was able to make the hike to see the golden monkeys. I was carried up the mountain to see the gorillas.
50-65 years of age | Experience level: 2-5 safaris
Very competent and professional. Created a wonderful holiday for me.
I found everyone was very friendly, reliable, helpful and professional.
The food was lovely and plentiful.
It was good value for money.