CH
20-35 years of age | Experience level: 2-5 safaris
great program, not the best guide ever
The service provided a great plan. Kidepo valley in November is great for the nature and wildlife. Sipi was nice too. They tailored the program following my need. Locations and activities were great. The management of the holiday was not the best: they booked one month before doing a mistake (if it would have been 1 month later, it would have been a great problem), and they did not help with a problem of delayed luggage. The guide was not the best, not knowing well where to go, what to see and where to stop. He was just a driver with scarce ability and not funny at all.
The company has a great plan, and uganda is beautiful, but the staff is not at same level.
IN
35-50 years of age | Experience level: first safari
Best Family Vacation Ever
Eight members of my family traveled to Kenya this year to visit Masai Mara and Lake Nakuru. The wildlife was breath taking. KETS travel did a great job of making all the arrangements. We faced no hassle during the stay and travel.
The vehicle which was provided was great. We also did a hot air balloon ride, which was a slight disappointment as we did not get any sighting while we were up in the air.
Your your guide was Patrick. He was very knowledgeable .
Overall it was the best family vacation we had.
50-65 years of age | Experience level: over 5 safaris
20-35 years of age | Experience level: first safari
Remarkable wildlife and wonderful guide
Excellent time in Selous. The start of the rainy season brought some neat sights and great safari on foot. The landscapes of Selous are not as imposing or awe-inspiring as some of Tanzania's other parks, but the wildlife did not disappoint.
50-65 years of age | Experience level: 2-5 safaris
Fantastic enthralling educative humourous engaging and properly timed
Great servive pleasant people only stain was omission to check state of vehicle prior to departure to Hwange Safari Lodge which fortuitously caused minor arrival delays less than 5kms from destination
CN
20-35 years of age | Experience level: 2-5 safaris
Amazing trip
We were ten in a Group of friends who decided to climb this highest free standing mountain in the world and we managed to reach to the top thanks to the Guides, the potters ,cook ,waiters and the whole team. It was a really good experience, its view was incredible!
Our experience climbing Kilimanjaro organized by this Local Company Bujo tours
QA
20-35 years of age | Experience level: first safari
Very well organized trip,excellent lodges and very cooperative driver.
Well organized trip with excellent lodges and very good Safari driver. Initial response from their management through mail and WhatsApp for finalizing package also was very good.
PT
20-35 years of age | Experience level: first safari
Nice experience on a 10 days Kenya and Tanzania Safari
It was our first time safari in Africa and for a budget option it fulfill our expectations. Everything was planned and discussed by email with Martha. There was an issue with a bank transfer that bounce back after a month but it was easily solved with them. Some planning details, like pick up times were arranged locally via whatsapp. Although our point of contact was always Martha, the safari in Tanzania is provided by a 3rd party company which can lead to some misunderstandings.
The safaris were amazing, spanning over Masai Mara, Lake Nakuru, Serengeti, Ngorongoro and Lake Manyara. A mix of breathtaking landscapes, rough off road moments in pursuing wildbeasts sights and relaxing moments immersed on the savannah was our daily routine. Seronera camp in Serengeti was the top of our wild experience with a lot of wildlife surrounding our tents. Our drivers/guides, Geoff (Kenya) and Emmanuel (Tanzania), were very skilled and provided us awesome moments and fantastic shots. The groups we joined in Kenya and Tanzania were great, making our experience even better.
Truly recommend it for those with short budget who are looking for a safari with a bit of adventure!
NO
20-35 years of age | Experience level: first safari
Nice tour with well organized agency
The 3 nights tour was a nice one. It's very well organized and prepared. We have chance to stay at 2 different private reserves and spent one day driving in Kruger. I traveled alone but had no problem being friend with other people in the group. My only comment is that by staying overnight at private reserves we can only get to Kruger by 9-10am when it's already late for seeing animal. It was a warm day and most of them was just hiding or sleeping. We don't have time for evening drive in Kruger as well because we need to head back to the camp. I would prefer to stay inside Kruger for the morning and evening drive instead if I have a chance to come back. There are a lot more animal in Kruger compare to private reserves. But the walk at Olifants river was very nice. The water at Marc Camp can be improved, we had to walk like 200m to take shower/toilet
65+ years of age | Experience level: 2-5 safaris
A positive Review with Reservation
My original planned trip was a 12 day tour (as seen on the website) with a maximum of 6 people. I planned a second 3 day tour at the end after some volunteer work to visit the Mountain Gorillas a 2nd time. I ended up with a 9 day tour and then a 4 day tour. Due to illness of others who were supposed to be part of my group, I was on the tour alone at NO extra expense. I had initially asked what would happen if there weren't others signed up for my tour and been told there would be no additional charge and that the trip would still go. The positive pieces include my guide, Wyclef, who guided me on both tours and was knowledgeable, funny, and an excellent driver. The time spent in the National Parks was excellent and I saw all the animals I had hoped for. My reservation in recommending Mushra Travel Agency is in the communication with Michael. Before leaving the U.S., I tried for 2 weeks to get in touch with Michael by whatsapp and by phone. I had no response until the day before I left. At that point I had become quite anxious. The itinerary online and what was given to me on arrival was different and if I hadn't pointed out the change from 10 days to 9 days (which meant one of the parks had been excluded), it would not have been mentioned. (No idea what happened to the 12 day or even the 11 day that was listed online and that I thought I was to be on) That park was added to my 2nd tour at no additional charge. During the trip I attempted to communicate with Michael about changes and payments several times and went days without a response. The price is great for the Mushra trips, the guides are great......Michael's communication needs to greatly improve before I recommend Mushra Travel Agency,.