CN
20-35 years of age | Experience level: 2-5 safaris
Trustworthy and reliable !
We had a wonderful and unforgettable journey with Nextgen Safari. On the first day, we were picked up from Entebbe Airport in the evening. The next day, they took us to Shoebill Trekking and then to Ziwa Rhino Trekking in the afternoon. On the third day, we drove early in the morning to Kibale and went for Chimpanzee Trekking in the afternoon. On the fourth day, we drove all day from Uganda to near Rwanda's Volcanoes National Park to check in. On the fifth day, we went for Gorilla Trekking at the Volcanoes National Park; after that, they dropped us off at a hotel in Kigali, concluding the ground handling service.
The entire process went very smoothly. Communication with Benald was also very smooth during the pre-trip period—he was incredibly patient and answered all my questions promptly. This gave us great peace of mind to entrust this journey to Nextgen Safari. The driver assigned, Renatus, was very shy and quiet but an excellent driver—definitely worth recommending!!!!
CA
65+ years of age | Experience level: first safari
Terminal Tours who works with Treks and Tales (Rwanda) is fabulous
Magical Kenya
Jan 2026 • Couples
My husband and I, in our seventies, spent 8 days with Yusuf as our guide through Terminal Tours. He made the trip a pure joy for us. He is bright, eloquent, kind, caring and extremely witty. Having a guide like this, a real friend, made the visit to many parts of Kenya truly magical for us. We cannot offer enough praise for him. Thank you Terminal Tours and, most of all, thank you Yusuf. Susan and Robert (Montreal)
20-35 years of age | Experience level: first safari
Incredibly fun experience and amazing guides
All the way from the first email through to hotel drop off we had an incredible experience with Thinkk travels.
As a group of 10 we had two vehicles travelling together and had amazing guides Tony, Paul, and Terri. They were so knowledgeable and helped us see a huge amount of Masai Mara with so many animals. We felt so safe with them driving such rough terrain too!!
And huge thanks to Muthoni for the recommendations and booking support all along the way - super efficient and detailed communication.
CN
20-35 years of age | Experience level: first safari
Truly professional and funny Safari Guide
I just returned from an incredible 7-day safari adventure and wanted to give a big, special shoutout to our amazing guide, Tumain, who truly made the trip unforgettable. He was professional, knowledgeable, and had a fantastic sense of humor that kept us smiling even on long drives. Despite traveling during the low season, he went above and beyond to find wildlife for us — from spotting hidden lions lounging under the trees to catching the graceful movements of giraffes at sunset. His patience and deep understanding of the animals and landscape made every moment fascinating. Nothing was too much trouble and he constantly had a cheery disposition. He made this adventure extra special, we highly recommend him!
20-35 years of age | Experience level: 2-5 safaris
Overall I would not recommend Ngoni Safaris company for a trip around Uganda
Good
1. We had a nice 10 day tour around the beautiful country, visited multiple national parks, gorilla and chimpanzee tracked, and had nice accommodations, plenty of water, hot meals, and our guide Eli cared about us having a great time, despite the shortcomings of Ngoni Safaris Company
2. When our bags were delayed by a day, Sedrick/Ngoni arranged for it to be picked up from the airport and delivered 6+ hours to our lodge (for a fee), but I was grateful they quickly helped us during a very frustrating start of the trip (fyi baggage is frequently delayed at Entebbe airport so pack accordingly)
Bad
VEHICLE QUALITY:
1. They speak about their great land cruisers but it was of very poor quality
2. Bad suspension, extremely loud, constantly shaking during the entire ride, seatbelts were broken, and handles were missing, I’ve been on multiple safaris across Africa and never had this experience
3. It also was unsafe and broke down multiple times, the engine would cut off randomly, and it would refuse to start. Which is extremely dangerous when you are driving around mountains, in rain, and in vast emptiness
4. This was a major problem on multiple occasions as we had to be manually pushed for the car to start, we got stuck in a national park which is terrifying with large wild animals roaming around, and we broke down and had to visit mechanics multiple times during the trip, the guide was very frustrated with this situation and I blame Ngoni Safaris Company
COMMUNICATION:
1. During the months leading up to the trip, we received no assurances about reservations; money received etc, and the company was silent for weeks on multiple occasions, this is tourism 101 and they failed, it really makes you question the quality of the company before you start
2. I had to request a packing list, and even then it was missing key items, so thankfully I did my own research or I would have been in a bad position
3. No communication the day or week before arrival to set expectations (e.g., name of guide, where to meet), even upon arrival it took an hour for the company to respond to my text asking what to do, that is unacceptable
4. However, when it came to them pressuring me to choose the company and requesting payment they were quick to send multiple nagging emails which is unprofessional and shows what they care about the most
OTHER ISSUES:
1. Our guide did not have our proper itinerary and multiple times on the trip I had to correct him and make sure excursions I paid for were included. Even upon arriving we had scheduled a Mabamba swamp tour and our guide thought we were driving directly to the rhino sanctuary. Thankfully he was accommodating and we did not miss an experience but it’s frustrating to have to keep correcting the guide
2. We told Ngoni Safaris we were celebrating our 10 year wedding anniversary, and they agreed to provide wine, cake, and special accommodations for one night which was a great gesture but when it came to execution it was not coordinated ahead of time and I had to remind Sedrick of this before the last day and they threw something together, but I could tell it was not communicated to the lodge ahead of time. Even our guide had no idea we were celebrating such an occasion which is a huge miss
3. A couple of the lodges had some rooms with air conditioning that were nominally more expensive, I was aware and requested to be placed in those rooms, but without my research we would have had no idea. These are little things that Ngoni should ask the clients about, so we can make informed decisions
Overall I could feel that this company is not of a high standard and they should really improve how they operate in order to be at a 5 star level
AE
35-50 years of age | Experience level: first safari
Loved Tanzania
Family and I enjoyed our 3 days in Tanzania as part of an 11 day tour. The tent camp experience was something we will never forget. Hearing the wild animals in the Serengiti at night was like living in the wild. Our tour guy Noel was very knowledgeable about the terrain and had an eagle eye for spotting wildlife. We actually saw the 2 hardest animals to find in the Big 5, Leopard and Rhino. Loved every minute in Tanzania
FR
50-65 years of age | Experience level: first safari
All was perfect
Great organisation, planes, 4x4, driver and guide, room for te night-club, dîner and breakfast. Very nice expérience, Many animals at Seregenti Park.
Thanks a lot !
Corinne ( France)
CH
35-50 years of age | Experience level: first safari
Guide David Kamau was amazing
We did a 5 day/4 night safari with Abner Safaris, where we visited Maasai Mara and Lake Nakuru. The entire trip was a mid-range package, but the service and experience were of a very high standard.
Our guide David Kamau was amazing. He was very experienced, had a deep knowledge of the animals and made each game drive interesting. Because of him, we were able to see different wildlife up close. He always paid attention to safety and punctuality. The lodges were comfortable and clean, the quality of the food was also good. The main attraction of our safari was going to the Maasai Mara game drive, the main attraction on the game drive was the Big 5, lions, leopards, elephants, the Big 5 are the main attractions. Especially the vast savannah of Maasai Mara and the beautiful natural scenery of Lake Nakuru were really touching.
Thank you Abner Safaris for giving us a beautiful and hassle-free safari experience.
50-65 years of age | Experience level: first safari
Exceptional
We were warmly welcomed and looked after during our stay, all staff were friendly and helpful. The setting was beautiful annd the accommodation was comfortable and safe.
We enjoyed several game drives, all the drives were well organised and we got close to many animals and birds, the drivers were respectful to the wildlife and knowledgeable too.
The food was amazing and we also enjoyed the themed evenings.
Thank you for such an amazing experience, we would highly recommend this tour provider.
CA
35-50 years of age | Experience level: first safari
Very professional
Don’t look anywhere else.
We are from Canada and the USA and these guys were great.
Very good price.
Great people.
I would have any one of them in my home that’s how comfortable I am with them at this point.
Great price for what they do.
Mike and his team are absolutely amazing.