NZ
20-35 years of age | Experience level: first safari
Best of the best
Martin was the best guide ever! Amazing tour. We managed to see 3 of the big 5. He was very accommodating, funny, hospitable and dedicated to finding the big 5. Great tour!! Would 100% recommend
CN
really great
It’s really worthwhile ,Martin is really nice and patience and shows us. a lot of things
35-50 years of age | Experience level: first safari
Very good
Martin was an excellent tour guide, we saw lots of animals including a Leopard mum and cub with kill.
BR
35-50 years of age | Experience level: first safari
ES
50-65 years of age | Experience level: first safari
Safe, honest and they help in all you need
Wonderful drivers, magnific managers. We have a 9 hours delay flight and they solved to continue our safari.
FR
35-50 years of age | Experience level: 2-5 safaris
Very nice guide for great time
We booked a 3 day tour from Nairobi to Masai Mara. Everything was well organized and went as planned. Robert is a good driver and the safari was exceptional.He is very good at his job: we saw the "big 5" in one day and particularly a leopard, lions and cheetas from very close, and many elephants, hippos, and many more. Overall we had an amazing time.
50-65 years of age | Experience level: over 5 safaris
Above and beyond to Langelihle Tshuma and Absolom.
Both of our guides took their time to make sure our experience with them was special. We wanted to do the Sundown Cruise and tried to book online but found it wasn't available on our free day. We had booked the Afternoon Safari drive. Langelihle helped us switch to the Morning Game Drive at very short notice so we were able to do the Sundown Cruise. Absolom was a great guide on safari. Really wanted to see the Elephants, but were told they had been somewhat elusive recently. However Absolom's knowledge of the park led to us being able to find 2 Elephant. Both guides turned up for us in good time.
DE
65+ years of age | Experience level: first safari
Friendly, knowledgeable and competent
Communication friendly on time and reliable, service was friendly and good, felt very welcome, the tours where professional and great, overall good value for money, would go again and strongly recommend this green fire lodge
AE
35-50 years of age | Experience level: first safari
Do not book if you are after amazing safari trip
We paid USD 4,356 for a 5-day “Luxury/VIP” safari with Arzoni Africa Safari, including two accommodations, a dedicated licensed game driver, and daily park passes (USD 200 per day). What we experienced was serious misrepresentation, safety issues, and breach of contract.
Our pickup was delayed and we missed the first game drive because park passes had not been purchased, despite being told they were included. Later, we discovered we were taken into the park without valid passes. The driver repeatedly tried to discourage us from doing scheduled drives, which we later realised was linked to the passes not being bought.
The vehicles were unsafe and in poor condition (parts falling apart, no radio communication to track wildlife sightings, and even a seat detaching during a drive). Without a radio, we were driving aimlessly while other vehicles were locating animals. Both drivers constantly watched TikTok videos while driving. There was very limited wildlife knowledge, no guiding commentary, and alcohol was consumed during picnic stops.
Promised bush picnics were poorly organised — tables and chairs were often forgotten, and my partner had to set up and pack away the picnic herself while the driver remained on his phone.
We cancelled the remainder of the trip due to safety concerns and lack of trust, arranged our own airport transfer, and were offered only USD 200 as compensation.
This was meant to be our engagement trip and it was completely ruined. I would strongly advise others to think carefully before booking.
IN
20-35 years of age | Experience level: first safari
Well coordinated group safaris
We were very happy with the entire safari and saw a lot of animals. Everything was well organized even though we booked last minute. I would like to specifically mention about our driver Wiklife who made this entire experience seamless making sure everyone in the group was taken care of. He always had a smile on his face even after long hours of driving and was ready to assist in any way possible. He especially looked after my mother and made sure she was comfortable. Definitely recommend him.