20-35 years of age | Experience level: first safari
So professional and amazing
Communication was top notch,the service were to perfection..... I really had a great time and would love to do more tours with you
MX
20-35 years of age | Experience level: first safari
The trip truly through Serengeti, Ngorongoro, and Tarangire, with great experience,
The safari vehicle was in excellent condition and very comfortable, allowing us to enjoy long game drives without any inconvenience. It was well maintained and provided a safe and enjoyable journey.
I highly recommend Fantastic Time Travel to anyone looking for a reliable and professional tour operator. Their friendly service, excellent organization, and unforgettable safari experience make them truly exceptional.
35-50 years of age | Experience level: 2-5 safaris
Largely a transfer service that is not equipped for multi-day itineraries
I booked Touch Africa for a 7-night safari based on a smattering of positive reviews and a desire to support a smaller, locally owned business. This ultimately turned out to be a mistake, as the company does not yet seem equipped to handle complex or multi-day itineraries. It’s worth noting that this was not my first safari, nor my first time in Africa.
Pros:
• Communication leading up to the safari was good, and they were always responsive — though it did seem like multiple people were sharing a single WhatsApp account.
• Last, the individual that everyone seems to interact with, was very friendly and knowledgeable about Zimbabwe and the Victoria Falls area.
• We were paired with a game drive operator in Chobe named Rocky, who was outstanding.
Cons:
• They operate mostly as a glorified transfer service. Last showed up to transport us between lodging points, and that was largely it. The transport itself was an unmarked, fairly old and worn-out minivan with only one working passenger door, which could only be opened from the outside. We also had to ask for seat covers to be removed so we could use seatbelts, after a few fairly harrowing drives.
• Despite clearly expressing that our primary goals were wildlife/big game viewing and staying in a tented camp, our Chobe lodging — Tlou Lodge — was located directly behind a strip mall. We later learned that Touch Africa cannot access lodging that requires a 4x4. I ultimately paid out of pocket for alternative accommodations (Elephant Valley Lodge — outstanding) and arranged directly with our game drive operator, Rocky, to handle pickup and drop-off.
• The itinerary listed the transfer from Chobe to Nata as “approximately 2 hours.” In reality, this is a 315 km / 195-mile drive that took over 4 hours in the aforementioned minivan.
• Nata was described in the itinerary as being “home to vast salt pans and unique desert wildlife.” However, we quickly discovered that not only is there little to no wildlife in the region at this time of year, but the salt pans themselves had been flooded for nearly a year. This is without even getting into Nata Lodge itself, which had its own lengthy list of issues.
• Despite being on time or early for every other engagement, Last was late for our airport transfer. As a result, we ended up using the lodge’s transfer service, who — thankfully — drove like a bat out of hell and allowed us to just barely make our check-in window.
TL;DR (short version):
There were numerous negative experiences (I distilled it down to the major ones) on our trip that could have been avoided with basic due diligence and clearer communication. It became increasingly clear — and was later admitted — that larger, multi-stop itineraries are new territory for Touch Africa, and unfortunately we were the ones impacted by that learning curve. We paid approximately $6,000 for what amounted to a $2,500–$3,000 experience (after researching typical room, transfer, and activity rates). The best parts of our trip — aside from our Chobe game driver — were the result of last-minute changes I personally made that were not part of the original itinerary provided by Touch Africa.
I am not typically someone who leaves negative reviews, and I have tremendous empathy for smaller companies. I fully understand when issues are genuinely out of a provider’s control (weather, road conditions, lodging quirks, etc.). However, it was abundantly clear, time and again, that Touch Africa was out of their depth in planning and executing an itinerary of this scope.
Finally - I gave Touch Africa 2 months to provide a fully agreed upon, relatively small, partial refund (Hence the delay in this review), They eventually stopped responding and I never received a single payment.
20-35 years of age | Experience level: first safari
Perfect!
Our safari to Mara and Lake Nakuru was remarkably executed with the help of our tour consultant Esther. She was receptive and did not tire to help me and family achieve the best safari. We got to see the big 5 and most of the birds species with the help of our guide/ driver Martin. Would recommend Jupicon expeditions for their great organization!
35-50 years of age | Experience level: first safari
Outstanding Trip with Camptrek
We absolutely recommend Camptrek, and specifically Ben as your guide/host/wildlife expert. We enjoyed a five-day safari across Masai Mara, Lake Nakuru, and Lake Naivasha. Ben was outstanding in safely getting us to each location, and we were immediately greeted upon arrival every time. Every detail was seamless, and if there was a change requested, it was taken into account. Of course, we had an amazing time all over Kenya. This is certainly in large part to Ben’s logistical expertise and great attitude. He is kind, welcoming, and took great care of us. 10/10 recommend and will look forward to returning to book with Camptrek again in the future.
FR
50-65 years of age | Experience level: 2-5 safaris
Wonderful encounter with animals
An extraordinary experience with the gorillas in Bwindi, a safari that allowed us to visit both parks in a short amount of time.
Both lodges were very nice and comfortable.
Communication with the manager was excellent.
Thank you !
20-35 years of age | Experience level: first safari
Gave us the experience of a lifetime!
We had the most incredible experience with Plex Safaris on our honeymoon, and we honestly couldn’t have asked for a better tour operator.
From the very beginning, the communication was absolutely amazing. Every question we had was answered quickly and clearly, and we felt completely looked after from start to finish. It made the whole planning process stress-free and exciting.
We were picked up from our hotel by Star Boy, who was fantastic — friendly, professional, and a great start to our adventure. Once on safari, our driver Fadhili was brilliant. He knew all the right spots to find wildlife and was always happy to stop whenever we wanted to take photos or simply soak in the moment. We never felt rushed and truly felt the experience was tailored to us.
A special mention has to go to our guide, Shedrack. He was absolutely amazing. His knowledge was outstanding — he answered every single question we had with such detail and enthusiasm. You could genuinely see how passionate he is about his job and the wildlife. As an added bonus, he’s also incredibly funny! We were in stitches laughing throughout the trip, which made the whole experience even more memorable.
Overall, this was an unforgettable honeymoon experience, and we are so grateful to the entire Plex Safaris team for making it so special. We 100% recommend Plex Safaris to anyone looking for a safari experience that is professional, personal, and truly exceptional.
35-50 years of age | Experience level: first safari
The best experience ever!!!
We were a group of seven people traveling through Tanzania in February 2026 with Lion Guides Safaris, and it truly became one of the most extraordinary experiences of our lives.
From Arusha to Tarangire National Park, Ndutu, Serengeti, Ngorongoro, and Lake Manyara, every destination was unforgettable. What made the journey exceptional, however, was Luky. His deep knowledge of Tanzania’s culture, daily life, and especially the Maasai tribe added a meaningful dimension to the safari. He generously shared stories, traditions, and insights that allowed us not only to see the country, but to truly understand it.
Luky’s positive energy is unmatched. His passion, professionalism, and dedication exceeded all of our expectations. Thanks to his expertise and familiarity with every location we visited, we were able to see the Big Five — an incredible highlight of our trip. As he says, “Tanzania is my office,” and you can genuinely feel how much he loves sharing his country with the world.
Thank you, Lion Guides Safaris, for creating such an unforgettable experience for all of us.
We highly recommend Lion Guide Safaris to anyone who wants more than just a safari — to anyone who wants an authentic cultural experience combined with breathtaking landscapes and wildlife. If you are considering Tanzania, this is the team to book with.
NL
50-65 years of age | Experience level: first safari
Exceeding expectations!
Genes Adventures arranged everything very thouroughly, so we traveled with a very safe sense of being taken care of. That felt important , with this adenture going to the summit of Kilimanjaro with risks of elevation sickness or hypothermia. Very knowledgable! And lots of laughs!
BG
50-65 years of age | Experience level: first safari
Exceptional Organization and Seamless Experience with Hyrax Safaris
I would like to sincerely thank our tour agent, Emmah, for the excellent organization throughout the trip. Everything was arranged smoothly, professionally, and with great attention to detail. Special appreciation as well to the drivers, who were punctual, reliable, and ensured our comfort and safety at all times. A truly well-coordinated team effort.