DE
35-50 years of age | Experience level: 2-5 safaris
Well organized, very friendly and extraordinary helpful - highly recommended 5 days trip
We had an excellent experience with The Shuttle Hospitality during our private five days trip in Uganda and can wholeheartedly recommend them.
From the very first contact with the owner of the company Bob the communication was clear, very fast, and professional - even of the short timing of the booking he made everything possible. Our itinerary of "only" five days was as we wished packed with different activities and different places. This help us to see even in a very short time a lot of Uganda and the beauty of it (nature, people/culture and wildlife).
The quality of the "on-ground" organization was also perfect. Transfers were always on time, the vehicle was comfortable and well maintained, and we always felt safe – even on long drives. Our guide Francis was not only very experienced and knowledgeable about the country, wildlife, and local culture, well connected to other people/guides but also genuinely friendly and attentive. He adapted the pace to our needs and made sure we felt comfortable at all times. He might be also one of the fasted drivers in Uganda (no reckless driving) which was the reason why we had the possability to do a lot of activities in a very short time.
Highlights like Bwindi Impenetrable National Park (gorilla trekking & batwa trail), Queen Elizabeth National Park (Safari & boat ride), Kibale Forest (chimpanzee trekking & community walk), and Lake Bunyonyi were seamlessly connected, without unnecessary repetition. During the two game drives helped Francis network and his knowledge of the places to see three times a leopard, (the treeclimbing) lion(s) and other wildlife. Accommodations were well chosen, clean, and beautifully/nearly located, often with great views.
We also appreciated how transparent and honest The Shuttle Hospitality was – no overpromising, no hidden costs, and realistic advice about what is worth doing and what isn’t. This made the entire trip feel very trustworthy and relaxed.
Overall, The Shuttle Hospitality delivered a highly professional yet personal travel experience, and we would not hesitate to book with them again or recommend them to anyone planning a trip to Uganda or the region.
Thank you for an unforgettable journey!
IT
50-65 years of age | Experience level: first safari
Competence and experience
I enjoyed a safari with Mama Savana, a well-trained staff with great experience as a guide and knowledge of the places.
Friendly, knowledgeable and competent staff.
35-50 years of age | Experience level: 2-5 safaris
Memorable safari experience
Thank you Susan for the planning and timely replies. As a solo traveler joining a group I couldn't have asked more for the seven days safari.
Game drives were amazing and the accomodations were excellent.
I will highly recommend TWE and book I'll be back after two years with friends and family.
20-35 years of age | Experience level: 2-5 safaris
Local knowledge and genuine care delivering an exceptional, reliable experience
My partner and I were met by our safari guide, Boniface, as soon as we landed in Tanzania. We then got to experience the most wonderful adventure combining nature and cultural experiences. Boni knows the parks and wildlife exceptionally well. We told him we wanted to see a leopard, cheetah and rhino, and he absolutely delivered. Not only did we see them, Boni found leopard cubs, a cheetah feeding her cubs, lions fresh from a hunt and numerous predators rolling around while relaxing. The itinerary was well planned and delivered a fantastic experience without feeling rushed.
There was one accomodation that didn't meet our expectations, however, Boni's local knowledge, kindess, professionalism and genuine care for us, for nature and for the community meant that we got to experience a truly special safari that we will never forget.
GR
65+ years of age | Experience level: 2-5 safaris
Amazing Game drive in Masai Mara
The Safari was a great experience. The organization by Jocky Tours and the execution of the safari were excellent, we had a fantastic time! A very special thank you to our driver, Dickson. He drove us safely to the Masai Mara and back to Nairobi, explained us a lot during the safari and gave us plenty of time to take photos and videos.
I stayed at the Sopa Lodge and was very, very satisfied, a very nice lodge, with big rooms and a nice pool.
I highly recommend Jocky Tours!
SE
35-50 years of age | Experience level: over 5 safaris
Professional Planning & Expert Tour Guide: A Top-Tier Safari
Our safari was a fantastic experience, defined by seamless organization and an expert guide.
The Booking Experience
The planning process was smooth and stress-free. Vanessa was easy to communicate with, provided fast responses, and gave us a very clear quote.
Patient & Non-Pushy: They invested a lot of time into meeting our specific requests without being pushy.
Problem Solving: When we had some minor trouble with our room, they provided instant feedback and resolved the issue quickly.
The Safari Guide
Our guide Lawrence was exceptional, balancing professional skill with a deep respect for nature.
Expertise: Lawrence is a safe driver with a great vehicle. He had good knowledge about the wildlife and was eager to share his expertese with the whole group. We were able to experience the Big Five, but also a lot of other animals, all of which are interesting, from small birds, antilopes, giraffes, etc etc. He was able to explain the behaviors and the scenes playing out with the wildlife and other insights to what we were experiencing.
Responsive: Communication was easy, and the guide was highly attentive to our wishes throughout the tour. We have been to other safaris in the past and Lawrence really stands out in his personality and ability to communicate.
Ethical: Lawrence showed great respect for the animals, ensuring we observed them without causing disturbance.
Problem solving: During a trip like this things happen, both with us and others we meet. Lawrence showed excellent ability to adapt to the situations we met. At one time another car got stuck in the mud, Lawrence was quick to join the effort to help them out, which we appreciated, next time it could be us. This approach seem to give him a good network of other operators and staff, seems to know everyone we met along the trip.
We are very happy with the experience and the adventures, they will stay with us for our whole lives. We warmly recommend Gemfinders to anyone wanting a great experience and a solid booking and guiding experience.
35-50 years of age | Experience level: 2-5 safaris
Professional and Seamless Safari Experience: Masai Mara
My wife and I recently utilised Amazing Memories Safaris for a 5-day itinerary covering the Masai Mara, with transfers from Lake Nakuru and back to Nairobi. The experience was professional and well-executed from start to finish.
The communication from Brian was excellent and efficient, ensuring all arrangements were clear before our arrival. We found the logistics to be handled smoothly, with all pickups and transfers occurring on schedule and without issue.
Our guide, James, was knowledgeable and maintained a high standard of professionalism. We noted that he was consistently respectful of the wildlife and environment while ensuring we had productive sightings throughout the trip.
Accommodation: The lodges selected were excellent and well-suited for our honeymoon.
Value for Money: Given the quality of the service, the expertise of the guide, and the seamless coordination, we felt the tour offered good value for money.
For those seeking a reliable and thoughtful safari operator in Kenya, we found Amazing Memories Safaris to be a great choice.
HU
20-35 years of age | Experience level: 2-5 safaris
precise, helpful
They were extremely helpful. They responded to all our questions via email immediately. Everything happened as we had agreed. We were informed about everything in a timely manner.
It was perfectly organized, with a kind and helpful tour guide.
I can recommend them.
NO
50-65 years of age | Experience level: 2-5 safaris
Amazing safari
Diana Tanzania Safaris did provide a customized itinerary organizing airport transport, local hotel and safari with visits to Serengeti, Ngorongoro Crater, Tarangire and Lake Manyara national park. Every day was more than perfect, the driver/guide was verry knowledgeable and the day got even better with a chef providing fresh breakfast, packed lunch and dinner, with love!
50-65 years of age | Experience level: first safari
Kathi was organized, responsive, and planned an incredibly memorable trip for us.
Kathi planned an incredible trip for us that was executed perfectly without a single hitch. Every tour was fantastic, allowing us to see everything imaginable while still providing enough downtime to relax without feeling like we missed a thing. The friendly and professional guides she selected were top-notch, and the Safari camps were simply amazing—we saw almost every animal, except the rhinos! We also loved the itinerary app, which was awesome for sharing our real-time location and activities with family back home. I would highly recommend African Welcome Safaris to anyone looking for a seamless, memorable adventure.