CN
20-35 years of age | Experience level: first safari
Professional, Knowledgeable, and Optimistic Guide Caleb: Finding the Big Five with Ease
Caleb, our guide, was extremely professional and had extensive knowledge of animals and birds. He quickly helped us find all of the Big Five, and he was also very positive and optimistic—the trip with him was never boring.
SE
20-35 years of age | Experience level: first safari
Great experience
We did the 4 day Masai Mara + Lake Nakuru. Our guide Robin was great. Felt safe and saw incredible things and a lot of animals. He had a lot of knowledge and we learned a lot of things from him.
We really recommend!
ES
20-35 years of age | Experience level: 2-5 safaris
Unprofessional logistics, major delays, and unfulfilled services
We booked a full-day private safari to Akagera National Park with Abantubo Seguro Safaris, but the organization and management were extremely disappointing. Nobody contacted us early in the morning as claimed. The driver changed the pickup time, and then we suffered further delays waiting for a vehicle swap. As a result, we didn’t enter the park until 1:00 PM and were already heading back by 4:30 PM. We paid for a full-day tour but only got 3.5 hours inside Akagera. Furthermore, we paid an extra $80 specifically for a Spanish-speaking guide, but the guide provided did not speak or understand Spanish at all. The itinerary and included meals were completely unclear, leaving the driver confused about our package. To make matters worse, when we raised our concerns, management responded in a rude, aggressive, and unprofessional manner, threatening to turn the vehicle around halfway through the trip. The only positive note of the day was the driver, who was polite and friendly at all times despite the company's internal disorganization. Afterward, we requested a refund of the $80 for the unfulfilled Spanish-speaking guide service and have been completely ignored. We feel deeply disappointed by the company's treatment and their failure to honor what was agreed upon. Sadly, I travel frequently—this was my third safari—and I have never experienced such poor treatment and lack of professionalism. I sincerely hope that anyone who books with this company does not go through what happened to us.
GR
50-65 years of age | Experience level: first safari
Obed made our Tanzania experience unforgettable!!!
We had a magnificent 10 day safari visiting Ruaha, Mikumi and Nyerere! Our family of 4, with our two daughters (16 and 12) enjoyed this trip SO SO SO much that we would definitely recommend it!
- Before the trip, we contacted Obed with a rather vague wish list and he helped us a lot to organise our thoughts. We was very willing to explain alternatives and to adapt the program to our constraints. He proposed and we made a web call to meet each other and discuss our expectations
- Obed met us at Dar airport and delivered us there after 10 days. He was very polite and friendly -but at the same time discrete-, very well organized, calm, and a very competent and careful driver. During the safari he showed us animals that we wouldn't spot ourselves and was always willing to explain everything that we asked him. All our family had a wonderful time with Obed and appreciated his genuinely easy-going character and politeness. We will remember the wonderful views, the lunches in the campsites and the great discussions by the campfire in the middle of the national parks!
35-50 years of age | Experience level: 2-5 safaris
Msafiri Travels - Top Notch White Glove Service!
I honestly cannot say enough good things about Leina and Msafiri Travels! From start to finish, they went above and beyond to make our trip absolutely incredible.
We had a group of 18 traveling from the USA to Tanzania to celebrate my husband’s 40th birthday. Planning started six months in advance, and let me tell you, coordinating 18 people across multiple destinations is no small task!
Leina handled EVERYTHING. Bus pickups in Dar es Salaam, SGR train tickets to Mikumi, transportation once we arrived, accommodations at Mikumi Safari Lodge, all of our meals, game drives, and even a special birthday surprise for my husband. She also arranged our return trains and buses to Dar, flights to and from Zanzibar, airport transfers, and tours throughout Zanzibar.
And when things didn’t go according to plan, she was right there handling it! We had a three-hour flight delay, and Leina immediately got on the phone and sorted everything out like an absolute champ. I never once felt like I needed to worry because I knew she had everything under control.
Her communication was fantastic throughout the entire six months of planning, during the trip, and even afterward. She actually came along with us on our safari, which made the experience even more special. By the end of the trip, all 18 of us loved her so much that we decided we had officially adopted a new mom and auntie!!
But what really makes Leina special is who she is as a person. She is genuinely one of the most humble, kind, thoughtful, and caring people we’ve ever met. You can tell she truly loves what she does and cares about the people she’s doing it for. We never felt like just another group of customers. She treated us like family. It was extremely hard to hug her goodbye.
I have traveled all over the world, and I can confidently say that the level of service and personal attention we received from Leina is something you rarely find.
If you’re planning a trip to Tanzania, especially a safari or a multi-destination trip, BOOK WITH MSAFIRI TRAVELS! You will not regret it. I would recommend Leina a thousand times over.
Leina, thank you for making my husband’s 40th birthday so special and for helping us create memories that all 18 of us will be talking about for years to come. We came to Tanzania for an amazing vacation and ended up leaving with a new mom!
10/10 experience. We couldn’t have asked for anyone better!
ES
35-50 years of age | Experience level: first safari
Amazing
Shedrack was a very friendly and approachable guide who spoke Spanish and explained everything about the animals, and Godfrey Matunda was an excellent driver, taking us from place to place and spotting the wildlife of the savannah for us. An incredible experience.
ES
20-35 years of age | Experience level: first safari
Incredible and amazing
The experience has been incredible; I've seen animals and landscapes I never could have imagined. Shedrak and Godfrey Matunda have been warm, friendly, and attentive. As guides, they are excellent—they have everything under control and explain everything. It made me so sad to end this adventure.
ES
20-35 years of age | Experience level: first safari
Stunning
They were two incredible people, really friendly, and knew the answers to everything we asked; they speak Spanish and English perfectly. We saw all the animals and had loads of laughs – I’d recommend this experience with them 100 per cent.
The people mentioned above:
SHEDRACK
GODFREY MATUNDA
PT
35-50 years of age | Experience level: first safari
Amazing experience, exceeded expectations!
We had an absolutely fantastic safari experience! My wife and I were treated to a completely private experience, with everything organised exclusively for the two of us. From the hotel pick-up to our private 4x4 safari vehicle and even the boat trip along the Chobe River, every detail was perfectly arranged.
Everything ran exactly on schedule, and the guides were outstanding: professional, knowledgeable, friendly and passionate about what they do.
The entire day was seamless, very well organised and truly memorable. We couldn’t have asked for a better experience and would highly recommend this safari to anyone visiting the Chobe area.
Thank you for making our day so special!
HK
20-35 years of age | Experience level: first safari
Wonderful 4 days with Suricata
Wonderful arrangement and the accommodation they provided are excellent!