35-50 years of age | Experience level: first safari
Not the greatest experience, not reliable, not the greatest customer service
I chose Tall Masai Safari as the point of contact Nancy (I thought initially) was very customer service friendly and the company, as a whole, had positive reviews. I was a little disappointed with the company though. Not smooth transfers nor communication experienced when we actually got there. I had confirmed months in advance of my confirmed booking with a mid luxury safari lodge (Jambo mara safari lodge glass cottages). Nancy assured me that we were confirmed. However, only 3-4 days before our actual safari, she informed me that one of the nights I was supposed to have confirmed was not confirmed (she explained albeit a little delayed that I had been "waitlisted" for 1 of the 3 nights ever since the beginning when she confirmed me! However, instead of informing me of this transparently, she confirmed that I had 3 nights confirmed). Instead, she wanted to have me go to another safari lodge which was not even mid luxury (substandard) even though I had confirmed and booked a mid luxury safari package. (I confirmed this with another tour operator as well as online reviews for the Mara Simba Oryx). I told her I would not move to another lodge since I had paid and had confirmed for Jambo mara safari lodge glass cottages. I would only move if it was comparable or better. And, actually, I didn't want to move with all our luggage and inconvenience of moving. She offered a deluxe glass cottage of 110.00 extra and would not even comp me for it nor split it in half (when it was their mistake/ non transparency that had gotten us into this situation). I was not happy with the sudden surprise change in my lodging reservation to say the least 4 days before my actual safari. In addition, the safari company they contracted with Big Time, was disappointing too. I understand the other 2 group safari tours are Jocky and Axis. If I had known, they contracted with Big Time, I would have opted for another operator. This company had 2 different tour guides/ drivers -one that just started (Brian) that didn't know much about animals/ wildlife nor how to spot them etc and the other one Joshua, who was more knowledgeable, but not to what I had expected as I had other tours on Crescent Island and one in Lake Nakaru national park with much more knowledgeable and high quality tour guides. I wish we could have had the same really high quality tour guide operator for both days of our safari so was disappointed with the quality not matching up to the price paid. The tour guide really does make or break your tour. So, I would, in essence, not recommend or choose this company again.
20-35 years of age | Experience level: first safari
Wonderful, Safe, Stewards for the trip of a lifetime!
We would and are recommending Telly Africa Safaris to any and all! We did a 5 day safari including Northern Serengeti, Central Serengeti, Ngorongoro crater, and Tarangire National Park. If you'd like to see media of our trip, look at our Instagram @umgwv
Our Guides: Aaron & God Bless(ours specifically, we were a group of 9 split into two land cruisers) God Bless was incredible. Knowledgeable on the areas, the wildlife, and always on the prowl to help us spot wildlife. His hospitality was amazing. So was his love for cappuccinos, as coffee people we loved his love for coffee.
You can request guides so make sure to ask for God Bless!!
Telly Africa Safaris brought us to incredible camps, and helped us to see the Big 5 not just from afar, but up close and personal. The food was good and diverse. I was amazed with the level of food prepared and the facilities and amenities provided given we were in the African Bush.
This was a trip of a lifetime and I could not have wished for a better group to go with. We felt safe for the entire journey. This was a 25/10 as we joked amongst our group.
20-35 years of age | Experience level: over 5 safaris
Professional
We had an amazing 3-day group safari to Samburu National Reserve with Tedwats Expeditions Africa! Our guide Marcus was fantastic, knowledgeable, friendly and always sharing interesting facts about the wildlife and Samburu culture. The game drives were informative and exciting, especially spotting the famous Samburu Special Five: Grevy’s zebra, reticulated giraffe, Somali ostrich, gerenuk, and Beisa oryx. The accommodation was comfortable, and everything was well organized from start to finish. We truly enjoyed every moment and would highly recommend Tedwats Expeditions to anyone planning a memorable Kenya safari!
IT
20-35 years of age | Experience level: first safari
James Gichina is an amazing safari guide! Incredible Masai Mara experience. Highly recommended!
My experience with Jocky Tours and Safaris was exceptional from start to finish, and I truly couldn't recommend them more!
From our very first inquiry, their team was prompt, transparent, and incredibly helpful, customizing our itinerary to perfection. However, the absolute highlight of our safari was our guide, James. Thanks to his incredible driving skills and masterful sense of orientation in the vast reserve, we managed to track down and see all of the Big Five in the Masai Mara! His deep knowledge of the wildlife, combined with his warm and engaging personality, made every moment unforgettable.
They were punctual, professional, and delivered 100% on every promise. We couldn't be happier with how everything turned out.
If you want a safe, authentic, and professionally run safari in Kenya, look no further than Jocky Tours and Safaris. Five stars all around!
IT
20-35 years of age | Experience level: first safari
James Gichina made the safari unforgettable, spotting even the rarest wildlife. Truly amazing!
Our guide made this safari truly unforgettable! Thanks to his knowledge, passion, and incredible eye for detail, we were able to spot even the most unexpected and elusive wildlife. He made the whole experience unique and magical. Highly recommended!
IT
20-35 years of age | Experience level: first safari
Funny, qualified, he put so much effort in giving us the best masaai mara experience. A Surprise!
My experience with Jocky Tours and Safaris was exceptional from start to finish. If you are planning a trip to Kenya, I cannot recommend them enough.
From my very first inquiry, their team was prompt, transparent, and incredibly helpful. They answered all my questions quickly and customized the itinerary to fit my exact preferences.
Our guide James was not only professional and deeply knowledgeable about the wildlife, but also warm and engaging. Spotting the Big Five in the Masai Mara felt effortless thanks to their expert tracking and well-maintained 4x4 vehicle.
Traveling can be stressful, but Jocky Tours gave me complete peace of mind. They were punctual, professional, and delivered 100% on every promise made in the booking.
If you want a safe, authentic, and professionally run safari in Kenya, look no further than Jocky Tours and Safaris. Five stars all around!
IT
20-35 years of age | Experience level: first safari
James Gichina is an amazing safari guide! Incredible Masai Mara experience. Highly recommended!
My experience with Jocky Tours and Safaris was exceptional from start to finish. If you are planning a trip to Kenya, I cannot recommend them enough.
From my very first inquiry, their team was prompt, transparent, and incredibly helpful. They answered all my questions quickly and customized the itinerary to fit my exact preferences.
Our guide James was not only professional and deeply knowledgeable about the wildlife, but also warm and engaging. Spotting the Big Five in the Masai Mara felt effortless thanks to their expert tracking and well-maintained 4x4 vehicle.
Traveling can be stressful, but Jocky Tours gave me complete peace of mind. They were punctual, professional, and delivered 100% on every promise made in the booking.
If you want a safe, authentic, and professionally run safari in Kenya, look no further than Jocky Tours and Safaris. Five stars all around!
20-35 years of age | Experience level: first safari
very knowledgeable, has great skills.
Would highly recommend to anyone looking for an unforgettable experience. I felt safe and saw more than what I expected !
DE
35-50 years of age | Experience level: first safari
Top organized from Altezza and my Guide Timo who always took care of me and my Safari preferences
The safari with altezza was compared to the offers I received from other companies a champions league level. Especially the additional services and the all in one plans. During my safari i’ve already seen the big five at day two! Timo explained me further away a lot of the political country development and a lot about the massai. It was a once in a lifetime experience ! Timo was extremely knowledgeable and was very patient with me taking photos of nearly everything. Thank you Altezza and especially Timo and Anastasia (Planner of the trip before arrival) for giving me this beautiful memories! I‘m sure to book with Altezza again!
Jacob
AR
35-50 years of age | Experience level: first safari
Responsible
The safari was perfect. Linah helped me with all my questions and offered her own suggestions. In fact, after I had already booked the safari, I needed to change the date, and she handled the change without any issues. A special mention goes to Elisha, our guide and driver; he made everything perfect. He ensured we saw the "Big Five." He was always punctual and would keep driving until the very last minute so that we could see even more animals. The lodges were beautiful, and the jeep was spotless, spacious, and comfortable. To be honest, I was a bit worried, as you have to pay a large sum before the safari begins, and you never know what might happen. However, Serengeti African Tours delivered on everything they promised—including the airport transfers. Thank you, Linah and Elisha, for making this safari a wonderful, lifelong memory.