BZ
20-35 years of age | Experience level: first safari
First Time in Africa? African Overland is Perfect!
My first Africa Safari with African Overland was the best trip of a lifetime. I've seen the Big Five up close. The team was very helpful and accommodating to any needs... Serengeti's sunsets, the hospitality of the people and their customized itineraries - everything was perfect.... I would 100% recommend African Overland for those who want to visit Africa for the first time.
TW
20-35 years of age | Experience level: 2-5 safaris
Best of the tour!
I have chosen this tour on Safaribooking.com.My guide Kato is very energetic and kind.He even arranged a hotel to let me take a bath after the gorilla tour!The reservations managers Mwije is every funny and efficient!
FR
65+ years of age | Experience level: 2-5 safaris
Not one thing went wrong! I just wish I could have stayed more...
Frank Tours came highly recommended by locals who had used Frank Tours (FT) services before and I was not disappointed :)!
Communication during the preparation of the safari was very easy and professional. FT was very reactive: I received same-day answers to all my queries. I had to amend my safari itinerary and dates a few times which FT each time nicely accomodated. I appreciated the detailed lodge suggestions and being able to choose the right (for me) level of price/luxury, and the suggestion of community lodges.
FT tour offer was very competitive in price compared to French tour operators.
Otherwise all went as planned: pick-up times, morning departure times, planned activities, etc. Sam, my driver/guide, was helpful, accomodating and very reassuring for the single traveller I was.
I had a wonderful time during my 6-day safari, visiting Kibale National Park, Queen Elisabeth National Park, Bwindi Impenetrable National Park and Lake Mburo National Park. All lodges were very different in style but all absolutely spotless. 6-days were a bit short - but all my fault, trying to pack too much in a handful of days...
It was an amazing safari experience: chimps and gorillas of course but the crouching lions of QE park, the elephants at Kasinga channel and the crocodiles of the Lake Mburo lake boat ride were also memorable experiences... I also keep wonderful and vivid memory of Uganda amazing and changing landscapes, of villages crossed during the long travelling on country roads and the local people met at lodges and during the activities.
I highly recommend Frank Tours and I hope to have the opportunity to come back soon in Uganda and discover more of its people and landscapes...
NZ
65+ years of age | Experience level: first safari
Extremely knowledgeable of the area, very helpful with our requests, very adaptable to timetable.
5 star service, planning and execution. Excellent.
DE
35-50 years of age | Experience level: 2-5 safaris
Stunning
We had an absolutely amazing safari experience with Africa Jocky Tours & Safaris and especially with our guide Francis. We have already done two safaris before, but this one was by far the best experience we have ever had.
From the very beginning, everything during the safari itself was perfectly organized and we felt safe, comfortable and truly welcomed throughout the entire trip. What made this safari so special was definitely Francis. You can immediately feel how passionate he is about nature and wildlife. His knowledge about the animals, the environment and the national parks was honestly incredible. He answered every single question we had with so much patience and enthusiasm and taught us so many interesting things during the tour.
Francis always went above and beyond to give us the best possible experience. He put in 110% effort every single day to help us spot the animals we dreamed of seeing and to make every moment unforgettable. Thanks to him, we saw so many beautiful animals and had countless magical moments during the safari. You could really tell that this is not “just a job” for him — he genuinely loves what he does and truly cares about giving his guests the best experience possible.
The landscapes, the wildlife, the atmosphere and the overall organization during the safari were simply perfect. Every detail on the tour itself was well planned and we always felt taken care of. All the staff we met during the safari itself were very kind and welcoming.
The only unfortunate part of the experience was the interaction with one woman at the office in Nairobi before the safari started. We had clearly agreed on a specific price beforehand via messages and email. At first, however, she tried to charge us a different price until we showed her the email confirmation with the previously agreed amount. Only after we insisted and showed the written confirmation was the correct agreed price accepted. During this interaction, she appeared visibly annoyed and the communication unfortunately did not feel very friendly or welcoming.
In addition, a different exchange rate than the official bank exchange rate was used for the payment, which resulted in us paying slightly more in the end. Financially it was not a major difference, but the handling of the situation did not feel completely transparent or professional to us.
Despite this experience at the Nairobi office, the safari itself was truly outstanding and Francis made this trip unforgettable for us. Because of him, this was still an incredible experience overall and one we would absolutely recommend to others visiting Kenya.
A huge thank you again to Francis for making this trip so special for us. We are extremely grateful and would choose this safari experience again anytime.
Definitely a 5-star safari experience thanks to Francis and the amazing time we had in nature!
CL
20-35 years of age | Experience level: first safari
Best experience ever
We just completed a 7-day safari in Tanzania, and without a doubt, it exceeded all of our expectations. It turned out to be the best safari experience we could have ever imagined.
From start to finish, everything was flawless. The level of organization, attention to detail, and overall professionalism made us feel like we were on one of the most luxurious safaris in the world.
A very special mention goes to our guides, Lewis (also known as “Rasta”) and Emanuel, who were absolutely perfect. Their knowledge, passion, and ability to spot wildlife were truly impressive, and they made every single day exciting and unique.
Our chef, Samson, was incredible—every meal was delicious, fresh, and far beyond anything we expected in the middle of the wilderness. It honestly felt like fine dining in the bush.
We also had the chance to spend time with other amazing guides like Habibu and Joel, who took us on a city tour and a beautiful excursion through the Kilimanjaro forests. These experiences added so much depth to our trip.
What really made this journey unforgettable was the warmth and kindness of the entire team. The hospitality was constant, genuine, and heartfelt. We didn’t just feel like clients—we built real friendships along the way.
If you are considering a safari in Tanzania, we cannot recommend this experience highly enough. It was simply exceptional in every possible way.
20-35 years of age | Experience level: over 5 safaris
Excellent customer service skills
Paul was very helpful in planning our Ol Pejeta safari. Our guide, David, was knowledgeable, friendly, and had a great sense of humor throughout the trip. Seeing the rhinos was definitely the highlight of our safari experience. Everything was well organized, and we truly enjoyed our time
The best experience
I did the 2 day 1 night Bwindi gorilla trekking with Peak Cruise Safaris with pick up and drop off in Kigali. In terms of the organisation of the tour, Jennifer was helpful and always responded so quickly to any question or query I had. The tour itself was amazing - pick up was smooth, accomodation at the lodge was awesome as was the food. Victor was an amazing guide, he was friendly, knowledgeable and I really enjoyed my time with him. The gorillas themselves were such a great experience, we found them within an hour and were able to spend an hour up close with them. I highly highly recommend Bwindi for gorilla treking and highly highly recommend going with Peak Cruise Safaris!
20-35 years of age | Experience level: first safari
Brilliant!!!
We had a wonderful time with Tonga, our guide and friend. From the beginning to end, it was a great experience. The accommodations especially Mara Sopa lodge was very good. Food was good. We got to see literally everything in our 4 days safari except Rhinos :(
But anyway, overall, I will recommend Winston, Tonga and Kipruto all day every day.
Tips: If you go to Lake Naivasha, do the Crescent Island tour. It is worth it.
NL
50-65 years of age | Experience level: over 5 safaris
A super good tour operator and a superb driver!
As a family we have done several oversees holiday trips, but this was probably the best holiday ever. In many ways that was due to help of All in Africa to organize the program. I really like to work with All in Africa Safaris and specifically with Nicolas. I can trust them making an excellent program for a very good price. This time it was the second time I travelled with All in Africa Safaris and again everything was very good. They were very patient with all our initial questions about and changes to the plan. They did go the extra mile by organzing the Gorilla habituation for a bigger group like us. They came up with the idea to do Tree-Planting for the community to raise awariness about the importance of trees. My family liked it very much, we had loads of fun and it was very rewarding to do something with the local community.
Like last year Joseph was again our driver. He is superb! He drives very very well, he knows a lot, he makes sure that the program is followed timely (which wasn't always easy as we had a very (!) tight 8-day program, doing a lot), he always make sure that all members of the family are feeling comfortable and relaxed and that everyone knows what to expect the following (he clearly explains the program well ahead of time) and he is super kind and calm. We cannot wish for a better driver!