20-35 years of age | Experience level: first safari
Our travel operator was exceptional—professional, knowledgeable, friendly and attentive.
Our Zimbabwe safari was absolutely amazing, and we couldn’t have asked for a better experience! We thoroughly enjoyed every one of our stays at Somalisa, Nyamatusi, Bumi Hills and The Wallow Lodge, with each camp offering something unique and unforgettable.
If we could change one thing, we would have stayed three nights at each camp instead of two, as we simply didn’t want to leave! Based on the wonderful feedback from fellow guests we met along the way, we would also love to add Botswana to our next safari.
African Bush Camps were exceptional from start to finish. The people genuinely made us feel like part of the family, and the hospitality, service and attention to detail were incredible. The wildlife and animal sightings were absolutely phenomenal and created memories we will treasure forever.
A special mention must go to Lynn Bowers, who was outstanding throughout the entire planning process and our trip. She made everything so easy and was always available, checking in on us throughout our safari to make sure everything was going smoothly. Her knowledge, organisation and personal care made such a difference, and we will absolutely be booking through Lynn again for our next safari.
Thank you to everyone who made our Zimbabwe adventure so incredibly special — we’re already looking forward to the next one!
20-35 years of age | Experience level: first safari
Amazing from start to finish. An experience I will never forget
Amazing experience. Lovely accommodation with food and entertainment. The service throughout was fantastic, thorough and reliable. 100% worth the money. Something I will never forget
IT
35-50 years of age | Experience level: first safari
Amazing
I did a 5-day safari. My guide, Abdulrahman Madimpoz, was fantastic. He was a great guide and driver. We saw the top 5 after just 2 hours in the park.
20-35 years of age | Experience level: first safari
Very responsive and flexible with all requests.
Denis was very responsive when organising the trip and amended the tour many times to suit our needs. He was easily contactable on WhatsApp and responded very quickly, the whole booking process was very easy.
Our tour guide was Alex, he made a good trip even better ! He is so attentive, always on time, extremely knowledgeable and always got the best spot for viewing and pictures, not just of the animals but of the landscape as well.
We saw all of the big 5 and ugly 5 and again this would be all thanks to Alex, he was always in communication finding the best encounters.
Alex also has a great sense of humour which made the trip even better especially when you spend a lot of time together in the Jeep.
The accommodations were amazing that are part of Morning Star but overall Alex made the entire experience and we are so happy he was our guide!
35-50 years of age | Experience level: 2-5 safaris
They were flexible, super helpful, and well priced.
I wanted to do Manyara, Tarangire, Ngorongoro. But I wanted to substitute central Serengeti with Northern Serengeti. Other companies I asked said it was outright impossible. But Fatimah got me a quote within an hour. She was very patient with reexplaining the itinerary to me during the safari (I was brain dead from jet lag during the initial briefing). I thought all the guides I had were very competent. Fatima helped me with bookings even after the safari was done.
50-65 years of age | Experience level: first safari
Well-organized and personalized safari experience, with an excellent guide and attention
We had an exceptional safari experience with Serengeti Smile, and we would especially like to recognize Godian for his excellent communication and organization during the planning of our trip, and Domi, who was our main guide for most of the safari and played a huge role in making the experience so memorable.
From the very beginning, Godian was responsive, flexible, and willing to work with us to create an itinerary around what we really wanted to experience. He helped us arrange the accommodations, transportation, itinerary changes, dietary requirements, and other details. He also made sure our anniversary was recognized at the lodges, including cake and wine, which was a very thoughtful touch.
The biggest credit goes to Domi, who was with us for most of the safari. He made every effort to understand what we wanted to see and then worked tirelessly to make it happen. We wanted to see the Big Five, cheetahs, leopards, lions, and as much wildlife as possible, and Domi consistently went the extra mile to find them.
He didn't simply follow a fixed route. He communicated with other guides, followed animal movements, and adjusted our game drives based on what was happening in the park. He made every effort to get us as close as possible to the animals while maintaining safety and respecting the wildlife, which gave us some incredible viewing and photography opportunities.
One of the major highlights was experiencing the Great Migration and the Mara River crossing. Domi put considerable effort into finding the best opportunities for us, and we were fortunate to experience the migration, see crocodile activity and hunting, and witness the incredible wildlife around the river. These were experiences we will remember for a long time.
Domi was particularly good at finding animals that could easily have been missed. Whether it was a leopard hidden in the trees, cheetahs in the distance, lions, elephants, buffalo, rhinos, or other wildlife, he was patient and persistent. When we told him what we hoped to see, he remembered it and continued looking for those opportunities throughout the safari.
We also appreciated how well Serengeti Smile handled our personal requirements. Our dietary needs were communicated to the lodges and accommodated, and the team made sure the accommodations met our expectations. The anniversary arrangements with cake and wine at the lodges added a personal touch that made the trip even more special.
We also want to acknowledge Stanley, who guided us for part of the safari and continued the same level of effort and professionalism. Having knowledgeable guides who were focused on our experience made a significant difference.
Overall, what impressed us most about Serengeti Smile was that this did not feel like a standard safari where you simply follow an itinerary. Godian listened to what we wanted during the planning, and Domi turned those wishes into reality on the ground.
One issue we did encounter was a problem with the air conditioning in our vehicle, which was uncomfortable during some of the drives. We brought it to the team's attention, and Serengeti Smile responded by arranging a change of vehicle and guide to resolve the problem. We appreciated their willingness to address the issue rather than letting it affect the rest of our safari.
One more area that could have been handled better was the additional fuel surcharge requested after our safari had already been booked. We were asked to pay an additional amount. We would have preferred clearer communication about the possibility of such surcharges at the time of booking.
A special thank you to Godian for the excellent planning and communication, Domi for his dedication, knowledge, patience, and determination, and Stanley for his contribution during his time with us.
We highly recommend Serengeti Smile to anyone planning a Tanzania safari. If seeing specific wildlife and having a personalized experience are important to you, we found them to be an operator that genuinely listens and makes every effort to deliver what you came for.
35-50 years of age | Experience level: first safari
Excellent to work with and offered fantastic holiday options!
We booked a number of tours with Fuhara and our contact Munashe. The communication was first class all the way. Our main tour was a 3 day camping safari in Chobe (from Vic Falls). We also tacked on Quadbiking, white water rafting and a sunset cruise.
All activities were organised at a reasonable price with transfers included. We were very grateful to have booked with Fuhara and appreciate their support in making our holiday unforgettable.
HK
20-35 years of age | Experience level: first safari
Unforgettable 7-Day Safari with Praygod
We recently wrapped up a 7-day safari visiting Tarangire, Serengeti, Ngorongoro, and Lake Manyara. The wildlife experience in the main parks was incredible!
Praygod stayed with us from start to finish and was absolutely fantastic. He is a phenomenal driver and spotter—exceptionally knowledgeable, patient, and determined to give us the best experience possible. Thanks to his hard work, we saw the Big 5 and witnessed an unforgettable river crossing in the Serengeti! Ask for Praygod if you want a seamless and successful safari.
Regarding the pre-trip coordination with our agent, Gipson, the service was adequate, though there is certainly room for improvement in communication and local park guidance.
Simple requests like making a stop at a local market were met with miscommunication, as we were initially asked to stay at the hotel until we insisted. Payment administrative tasks at the office also took longer than expected on the first day.
We specifically asked to see flamingos, and Lake Manyara was included in our plan for this. However, seasonal wildlife conditions meant there were virtually no flamingos and very few animals present. A local agent should have up-to-date knowledge on park conditions and seasonal animal movements. That day would have been far better spent in another park.
Despite the planning oversights, Praygod made our trip truly unforgettable. We highly recommend booking with Praygod as your guide!
50-65 years of age | Experience level: first safari
What a wonderful surprise
My wife had wanted to go on this Safari for years and eventually my schedule allowed 2 wks of time for it. She asked a friend of hers who had been to Tanzania for medical mission and had great things to say about Tanzania roadside expedition and our experience matches hers .From reservation to 1st stepping off the flight to throughout the safari to leaving back to US we had a wonderful experience in Tanzania .
Our guide Ezequel was amazing. He was courteous, great fun to be with and had an amazing eye.Despite using an excellent pair of binoculars where we saw nothing ,he could point to wildlife with his bare eyes .He had a knack to know when to get up and go, where to go .Some of it is luck during a Safari but the skill of a great guide like him was invaluable. We wanted to see the animal crossing over Marra river and even though everyone turned around ,he asked us to wait and positioned our vehicle superbly barely 100 yards from where the crossing actually occured an hour later.
He has a really good personality and he made sure that the 6 days with him in the Toyota Land cruiser were really enjoyable .
The Land cruiser itself was very well maintained and he kept it immaculate throughout, He and his peers from Tanzania roadside expedition knew where to take us for excellent restaurants in Arusha and were able to arrange another trip quickly for us which we had not initially scheduled .
Except for one place near Gorngoro national park where we stayed for 1 night ( which was good but not great ) the rest of arrangements were very good within the national parks and in Arusha .
All in all an unforgettable experience and I highly recommend this company ( can't vouch for the other drivers and guides but going by our experience with Ezequel I suspect they are all pretty good too).
CN
20-35 years of age | Experience level: 2-5 safaris
Everything was perfect, the guide the view all good
We visited Kenya at the end of August. Even We didn’t get to see the wildebeest river crossing, but everything else was wonderful. The accommodation and food were excellent. We will definitely come back another time!
