IL
20-35 years of age | Experience level: first safari
The company and the manager were completely unreachable throughout the trip
We want to share a negative review about the company and guide we were with over the past week and a half.
We booked with Team Guide Africa (T.G.A) through Michael, the manager.
We closed a deal for 5 days of safari + 3 days of tours in the Arusha and Moshi area, including kosher accommodation and food.
In short:
During the safari, Michael himself was with us for 2 days. On one of those days he was mostly on the phone and didn’t really guide us.
We had to arrange the food ourselves throughout the entire trip.
After the safari we were on our own for Friday and Saturday. The company was completely unavailable and didn’t reply to our messages about the plan for Sunday and onward.
On Sunday they arrived 3 hours late with a "guide" who told us he wasn’t actually a guide and spent the ride working on his laptop. We only did a 2-hour activity instead of a full day.
That night we stayed in a completely different place than what we booked, and there was literally no water in the shower. When we raised this, he told us we were being "spoiled".
Day 2 went fine. We went to a hotel in Arusha, and on Tuesday morning we got a call from reception saying we needed to pay for the hotel because the company hadn’t settled the bill.
Right after that, the guide showed up alone with no car and no driver and expected us to figure it out. Of course he kept saying "the driver is on his way" - we waited almost 2 hours.
We called Michael and he just hung up on us and left us there with a $220 hotel debt to pay.
To sum up:
We came to this company and this guy through recommendations and it seems other people had a good experience with him. But if someone behaves like this even once, they’ll probably do it again.
Please be careful.
CN
50-65 years of age | Experience level: first safari
We sincerely thank Faithfull Adventures for our nearly‑flawless, well‑planned and relaxing Tanzanian
We sincerely appreciate Faithfull Adventures for delivering a nearly‑flawless East‑African safari experience in Tanzania.
We received thoughtful, attentive and highly‑professional service throughout the trip. The agency arranged an experienced professional driver‑guide and a dedicated camp cook for us. Fresh three‑course meals were carefully prepared every day — tasty, well‑seasoned and hygienic. Our dining experience exceeded all our expectations for food quality on an African adventure.
Our guide demonstrated outstanding expertise. With an in‑depth knowledge of wildlife behaviour and movement patterns across the grasslands, he consistently found ideal viewing spots, allowing us to observe wild animals calmly at close range. During the safari, we successfully spotted the Big Five, zebras, giraffes and a variety of rare wildlife. These breathtaking wildlife encounters left us with lasting memories.
The itinerary was well‑organised with a relaxed pace, backed by steady and reliable service. This rewarding, rejuvenating East‑African journey is something we will cherish for years to come. We highly recommend Faithfull Adventures as a trustworthy, high‑quality local ground operator for your Tanzanian safari.
AE
20-35 years of age | Experience level: first safari
An amazing experience from start to finish!
Amazing experience with Jungleroam Safaris! Everything was very well planned and organized, from the timing and transportation to the meals and the tour itself. The food was good, and the whole experience was smooth and reliable. The value for money is excellent, making Jungleroam Safaris a great option.
The safari itself was fantastic! We had the opportunity to see the Big Five and many other animals, while having plenty of time to stop and take photos and videos. It was an unforgettable experience, and I would definitely recommend Jungleroam Safaris to other travelers.
A special mention to Tribon, our guide, who was absolutely great throughout the safari. He was very attentive and genuinely cared about making sure we had the best experience possible. He shared a lot of interesting information about the animals, their behavior, and the landscapes around us, which made the safari even more enjoyable and educational. We really appreciated his knowledge, kindness, and dedication.
CL
20-35 years of age | Experience level: first safari
Unforgettable experience. Highly recommended
Our safari was an amazing experience thanks to our guide Tribon. He was very knowledgeable about the animals and the area. He was patient, attentive, and always made sure we had the best opportunities to see and photograph the animals. We learned so much and had an unforgettable experience. For the price, it was definitely worth it! Highly recommended!
GR
Very attentive
Tony was a great guide. He was available to make any adjustments to our schedule ans pick up time due to flight delays or weather conditions and was very reliable with timings.
BE
Excellent customer service even
I reached out to Kilipath African Safaris while planning a solo trip to Tanzania for my 40th birthday, and Happy was wonderful to work with throughout the planning process.
Happy was quick to respond, clear and detailed in every answer, and patient with the many questions I had as a first-time safari traveller. She adjusted itineraries thoughtfully based on my preferences and was always warm and professional, even when I ultimately chose a different operator for budget reasons. I'd genuinely recommend reaching out to her if you're planning a safari the level of care she puts into the planning stage says a lot about the company.
FR
A very professional and prolific safari with Eze Masaï that we will never forget
We had the chance to spend 4 days with Eze Masaï in both Serengeti and Ngorogoro. Everything was very well arranged in advance, and the plan for these days was very clear. During the safari, Eze showcased a mindblowing knowledge of the terrain, as if he would know where to find animals (beyond what the radio would say of course). We also highly appreciated Eze's professionalism: always on time, and balancing listening to our propositions and suggesting better alternatives if any. Overall excellent value for money, with the Pori Pori lodge as a base. 100% recommended!
IT
35-50 years of age | Experience level: first safari
Highly recommended! Excellent tour
An unforgettable experience!We booked a 3-day African safari and it was absolutely amazing. From the beginning, their communication was flawless, they always replied quickly to all our questions. The organization of the entire tour was excellent and everything went smoothly.
Our guide (Machete) has been awesome! Highly recommended for anyone looking for a perfect safari adventure!
65+ years of age | Experience level: first safari
A wonderful trip
We had a wonderful trip with Twilight Tours. Annette did a great job in organising our trip and Bonny was an excellent driver and guide. We travelled to Samburu National Park, Lake Nakuru, Masai Mara National Park, Lake Navaisha, Amboseli National Park, Tsavo West National Park and Diani Beach. There was quite a lot of driving time but that was unavoidable with such an itinerary and we were happy that we flew back to Nairobi. Bonny was knowledgeable and entertaining. He also knew about the birds (which my husband and I were interested in) and helped us to see and identify them. The accommodations and food were all very good but my favorite was the Mara Crossing Camp with its luxury tents and lovely setting beside the river. I would highly recommend Twilight Tours and would certainly travel with them again.
20-35 years of age | Experience level: 2-5 safaris
He was kind, reliable and ensured value for our money.
Everything was greaaaaaat!!
I would book with you again and again.
