ES
20-35 years of age | Experience level: 2-5 safaris
Perfect Safari with this company!
An unforgettable trip with Olitiko. Both Joseph—handling logistics and communication, always attentive and ready to answer any questions—and Abasi, our driver—with his driving, conversation, and jokes—were fantastic. Highly recommended.
50-65 years of age | Experience level: 2-5 safaris
Great Kenyan wildlife experience, but disappointing delivery from Meektrail
We recently completed a 10-day private safari organised by Meektrail, covering Amboseli, Lake Nakuru and the Maasai Mara. Kenya itself was wonderful, and we had some unforgettable wildlife experiences, but our experience with Meektrail was unfortunately mixed.
Planning and communication before the trip were initially good. Meektrail adapted the itinerary following our feedback, and we agreed on three nights in Amboseli, two at Lake Nakuru and four in the Maasai Mara, with a private driver-guide and mid-range lodges.
Problems began on arrival, when we were told during the drive from the airport that our three-night stay at Amboseli Sopa Lodge had been changed. The first night would be at a different, noticeably more basic lodge. This was not communicated beforehand, no proper explanation was given, and no alternative was offered.
Our original guide then spent on the next few days a very and unacceptable amount of time on personal phone calls, including during game drives. We eventually raised this with him. To his credit, he apologised and explained that he was dealing with a difficult family situation. He was subsequently replaced partway through the safari due to a family bereavement, which we fully understood.
The biggest disappointment was in the Maasai Mara. Our itinerary specified full-day game drives with picnic lunches, but on our first two full days we were returned to Zebra Plains Lodge at around 12.45 pm and told, “See you tomorrow.” We therefore lost two afternoons of game viewing and had to spend part of our holiday contacting Meektrail to resolve an issue that should never have occurred.
We also had to remind Meektrail about the sundowner and special “unforgettable meal” promised for our 25th wedding anniversary. The sundowner felt improvised, while the special meal was simply the normal lodge buffet, although Doris at the lodge kindly decorated our table.
Zebra Plains Lodge was the weakest accommodation of our trip. Despite being marketed as a boutique luxury lodge with Mara views, our room was enclosed by vegetation and had no view. We also experienced poor cleanliness, questionable towels, smoke entering the tent, repeated voltage drops, weak Wi-Fi and, on our final day, no usable water pressure for a shower and despite the largest of the lodges we stayed, had the worst food offering and variety and was rather repetitive
In contrast, Ziwa Lodge at Lake Nakuru was excellent, with stylish rooms, very good cleanliness and a genuinely welcoming family atmosphere.
Finally, we were told that our Meektrail representative would meet us at the airport before departure, but this did not happen. Four days after returning home, we had still received no follow-up, despite Meektrail knowing about our concerns.
Kenya was fantastic, but Meektrail’s internal communication, attention to detail and delivery against the agreed itinerary were disappointing. Taken together, the issues left us with a sense that the company had under-delivered on its promises. Based on our experience, we would not use Meektrail again.
DK
50-65 years of age | Experience level: first safari
Very diplomatic and kind
The communication, service and Security was perfekt.
The staff was friendly, funny, and they did their best, to give us the best safari experience.
35-50 years of age | Experience level: first safari
Excellent service, made sure we had an excellent experience and everything went smoothly
From the get go, Davis the owner helped me plan the perfect safari. He communicated well and offered a good value for money experience. Everything on the tour went smoothly, from taxis, to flights to meeting our driver and accommodation. Our driver and guide, Innocent was full of knowledge, was an expert driver and best of all he communicated well with all the other drivers to find us the best spots to see the animals.
65+ years of age | Experience level: first safari
Excellent
Rudzani was on time and very upbeat and a good driver. Ask for him. Cheers, Alan
ES
50-65 years of age | Experience level: 2-5 safaris
Amazing experience
The Gorilla's trekking tour package arranged by Wagatil Safaris was excellent in every single aspect. Good communication, friendly and attentive service by Martin and Pretty coordinating my package details, the wonderful and very friendly tour guide, Timothy during my time in Buhoma (Bwindi NP, the excellent lodge Mahogany Springs and last but not least the amazing experience of seeing the gorillas. I highly recommend them !!!
ES
20-35 years of age | Experience level: first safari
Fantastic experience
Excellent expirience.
From the very first time we were well very welcomed.
Our guide, abasi, was an exellent company and explained to us many animal’s interesting facts, geography and history from Tanzania.
20-35 years of age | Experience level: 2-5 safaris
An Amazing Kasese Experience with Thuneyo Safaris!
My 22 August trip to Kasese for the Tusker Marathon with Thuneyo Safaris was truly memorable! From the smooth travels and fun karaoke sessions along the way to the delicious meal at Meat City, every moment was enjoyable.
We visited the beautiful River Nyamwamba, explored the riverbanks, and enjoyed an exciting game drive in Queen Elizabeth National Park. The accommodation was comfortable, and I appreciated the provision of drinking water throughout the journey.
Thuneyo Safaris made the entire experience seamless, fun, and well-organized. Thank you for the wonderful memories! I would gladly travel with you again. ❤️
Places to tag:
📍 Meat City
📍 River Nyamwamba
📍 Queen Elizabeth National Park
📍 Kasese, Uganda
IT
35-50 years of age | Experience level: first safari
Great trip! Kind people and lovely moments.
Jack, our guide, was amazing — very kind, very helpful, and always listening to us. We had beautiful and unforgettable safaris with him. A full 10/10.
20-35 years of age | Experience level: first safari
Would book with them again!
We loved our Safari and would book with Pallid again. Carolyn was extremely professional and helped us with every step leading up to the Safari, during the Safari and even afterwards. Also, we had great guides for Maasai Mara and Serengeti. Anytime we had questions Carolyn was very prompt in her responses as well. The only area of improvement would be the box lunches from the lodges and we didn’t like our stay at Ang'ata Ngorongoro Camp but everywhere else (The Cliff, Zebra River West Camp and Matawi) was nice and the hospitality was amazing.
