CA
35-50 years of age | Experience level: 2-5 safaris
Terrible Safari Experience and Unprofessional Tour Guides
This is probably the worst safari experiences I ever had with Startluck Travel. We had a group of 8 people and booked a 10-day package service with the company. The two drivers (also the guides) assigned to us were totally unprofessional, especially one of the drivers who name is Carlos. Carlos had been playing a game during the safari with us all the time. During one of the safari days, he left and dropped us in the middle of the game drive and requested us to join the other group to continue the drive, as he needed to go to pick up the park tickets and had his car have maintenance service. Also, on one of the days, he just disappeared and remained unreachable for the entire day. As a result, we lost one day to experience the game drive and were left in the hotel for doing nothing. The company Starluck however did NOTHING and was unable to resolve the issue after receiving our complaints, which was totally a disappointment.
That being said, this is ABSOLUTLY not a company to recommend.
CH
35-50 years of age | Experience level: first safari
Absolutely amazing
Thank you very much to the entire Viatu team; they organized unforgettable and beautiful holidays for us! We didn't have to worry about anything; everything was perfectly organized. The lodges were exactly to our taste, and everything was also sustainable, which is why we would travel/organize with Viatu again at any time.
Tina
20-35 years of age | Experience level: first safari
Excellent
We did a 3 day (2 night) private tour to the Okavango Delta. Everything was exactly as described and the service was excellent. Really brilliant trip and would certainly recommend
CA
Excellent Experience! I would highly recommend them!
My husband and I did an 8 day Migration safari with Easytravel for our 20th wedding anniversary. They were able to customize our trip to meet our needs. The planning of the trip went smoothly and they answered our many questions and offered great suggestions. They were very quick to respond to anything that we asked and made our planning much easier.
When we arrived everything was beyond our expectations. The level of service offered by the main office and our guide, Abisai Mbasha was beyond what I could have imagined. They really make sure to take care of the people they have on tour. They make sure that you are comfortable and are having a great time.
Our Migration tour was just the right length for us. We stayed mostly in camps and were surprised at how great the experience was. They were comfortable, the food was great and the experience of being close to nature but with all the comforts of a lodge.
Our guide Abisai Mbasha was so knowledgeable that we were able to see so many animals and learn so much about the areas we visited during our trip. He made the most our of every day. Definitely good value for your money.
We looked at a few places that friends had recommended and I'm so glad we chose Easytravel.
SE
35-50 years of age | Experience level: first safari
He was perfect guide and very kindly.
It was very unforgettable days we had with you.
I and my family were very satisfied.
We will thank you all guys and hope you see again in future.
KR
20-35 years of age | Experience level: first safari
They offer a perfect day :)
We had the best day! Communication with the team was good. We saw so many animals. Also the guide was so knowledgable that he made the day more interesting. Worth every penny! I would recommend this tour to everyone.
50-65 years of age
Everything went smoothly and the tour was great!
I have a 12 year old and it was a terrific way for him to see the animals up close. The guide at the park was very knowledgeable and seeing the animals (especially the white lions) was just what we hoped. To be clear, it isn’t a safari - the animals are fed and cared for - but we didn’t expect to see truly “wild” creatures. Communication was good and the pick up and drop off at our hotel made it very convenient, too.
TT
20-35 years of age | Experience level: first safari
Exceptional service, highly recommended
A really well organised tour, which exceeded my expectations. Great tour guide (Simon), amazing tour, awesome hotels and good food and value for money. This tour allows you to get up close to many different animals in their natural habitat. We had sufficient time to explore three different national parks. I highly recommend this tour.
20-35 years of age | Experience level: first safari
Informative, funny and competent
We had “Pumba” Shumba chumba, this man was so professional, funny and accommodating, recommend all who go to safari here book with this company.
CA
35-50 years of age | Experience level: first safari
Highly Recommend BestDay Safaris!
I just finished a 6 day Safari with BestDay Safari & highly recommend them! I found them thru recommendations on a Facebook travel group. They are a company local to Arusha so no third party fees tagged on top & was happy to know my money went to locals. From the initial contact, Peter was informative & patient with all our questions. When Covid hit, he had no issue pushing back our travel plans. Our tour guide Morrow was extremely knowledgeable about the animals & their behaviours, he would indicate that something will happen next & it did! The accommodations are up to western standards (clean, comfortable beds, safe, AC, ensuite washroom, etc). We especially enjoyed staying at Eileen’s Trees & the Tukaone Tented Camp! What a surreal experience to have lions & elephants pass by the tents at night. BestDay Safaris make things easy by including airport pick up and drop off, and all meals. We saw the Big Five and many more animals, more than we dreamt of! If you are strapped for time, skip Lake Manyara but the Serengeti & Ngoragoro Crater are absolute must sees! Trip of a lifetime thanks to BestDay Safaris!! Highly recommend.
