Safari Reviews

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Richard Benjamin   –  
United States US
Visited: September 2018 Reviewed: Sep 25, 2018

65+ years of age  |  Experience level: first safari

About: Kenya
Awesome National Parks and Wildlife
Overall rating
2/5

I spent one day in Nairobi, and that was enough. The city was crowed and overrun with litter. You couldn’t step out of your hotel without being set upon by several pushy men wanting to be your “ guide”. Traveling through the villages to the various parks and lake areas you saw the trash and liter everywhere. I realize it’s a poor country but picking up your trash doesn’t cost anything.
The parks and wildlife were completely different. Clean and it seemed, well guarded, the wildlife and scenery were amazing. We have always wanted to see the animals in their natural habitat and we weren’t disappointed. They were abundant and it was amazing to see them wander freely in their natural environment. The safari experience was everything we hoped it would be.

Steven C.   –  
United States US
Visited: August 2014 Reviewed: Aug 23, 2014

20-35 years of age  |  Experience level: first safari

I would not use this company again
2/5

I did not enjoy my safari with this company. The schedule they give you is not the actual schedule you will do. Once they have your money and you are actually on safari, your driver will tell you that the schedule the company gives you doesn’t actually matter. Most days, I would spend about 2 hours actually doing safari stuff (though some days would be more). The rest of the day would typically be spent in a cramped van driving to pick up new passengers. The drivers don’t actually work for the company, they are more like free-lance drivers that take people from different companies. The drivers want to get the most people so they can get more money. So you will drive to place 1, then to place 2, and then back to place 1 to pick up more people. Thus, you spend a lot of time driving the same highways (not on safari) to get more people. When I emailed and complained about this, they replied by stating, “Kindly have the spirit of adventure.” Driving back and forth on the same road in a cramped van is not the “spirit of adventure” I envisioned for my safari. I would use another company, or I would consider just heading to Nairobi and negotiating a much better price there. If I would have done that, I would have saved a ton of money and probably had a better experience.

Kaushik Mitra   –  
India IN
Visited: July 2018 Reviewed: Aug 8, 2018

20-35 years of age  |  Experience level: 2-5 safaris

About: Kenya
Wildlife is a great host for the human guests.
Overall rating
2/5

Masai Mara, the name itself holds its own identity around the globe. It's a paradise for wildlife lovers. This was the very sentences which used to ring in my head before entering beautiful Kenya. And if I was to rate Kenya after my visit, on a scale of 5 then I would have given 6, leaving besides the bitter experience with our tour operator #tourkenyasafariheights, just because of them my rating would go down to 2.
Before travelling to Kenya, I and my friend searched on internet several times about tour operators conducting safaris. From them we shortlisted a few and ultimately finalized #tourkenyasafariheights. The agreed with the price us on all the criteria demanded by us without any terms and conditions.
It was a 6N7D tour which included as promised by #tourkenyasafariheights :
Day 1: Nairobi - Maasai Mara National Reserve

At 07:30 to 08:00, you will be picked up from your hotel and depart for the Maasai Mara National Reserve via the viewpoint of the Great Rift Valley and Narok Town for refueling and lunch. Afterward, you will proceed to the game reserve, arriving at the camp at 14:00. You will then have a little siesta and proceed on the first introduction game viewing at Maasai Mara National Reserve. You will return back to Masai ole moran

Day 2: Maasai Mara National Reserve

After breakfast, you will proceed on a full day game viewing within the reserve. The landscape is scenic savannah grassland on rolling hills. Maasai Mara National Reserve is the best park for game viewing in Kenya as it has an extensive road and track network which allows for close range viewing and photography. After the game viewing, you can have a break for your picnic lunch at the hippo pool, looking out for hippos and crocodiles. The dinner will be served and you will stay overnight at the Masai ole moran

Day 3: Maasai Mara National Reserve - Nakuru

Early in the morning, you will have a pre-breakfast game drive. After breakfast, you will depart the Mara Region for Nakuru and have lunch en-route with scenic views of Mount Longonot and Lake Naivasha from afar on the main highway. The dinner and overnight stay will at Flamingo Hill Camp

Day 4: Lake Nakuru National Park - Amboseli National Park

After breakfast, you will proceed on a game drive at Lake Nakuru National Park, known for its prolific birdlife including flamingoes. The park contains a sanctuary for the conservation of white rhinos while species like Cape buffalos and waterbucks can be seen near the shoreline. Afterward, you will drive to Amboseli National Park arriving late in the evening with game viewing en route to the camp. The dinner and overnight stay will be at Kibo Safari Camp

Day 5: Amboseli National Park

You will have a full day of game drives in this park which contains swampy grounds in which elephants and hippos bathe in abundance. A variety of plains game, antelopes, and birds can also be seen. You can also see Mount Kilimanjaro’s peak if weather conditions permit. Tour Kenya Safari Heights will cater for your picnic lunch before returning to Kibo Safari Camp



Day 6: Amboseli National Park - Nairobi

In the early morning, you will have a game viewing activity and then return to the LODGE for a full breakfast. Later on, you will be transferred back to Nairobi.


But, what was delivered to us was very different. Not a single pre-breakfast game drive was given to us and all the accommodations as promised by the #tourkenyasafariheights were changed. We used to stay @ about 45-30 mins distance from the main park entrance,because of which I felt time was wasted and I could have enjoyed more. Whereas the accommodations which were promised are very near to the entrance of the parks/inside the parks.
Everyday inbetween 2 parks the car driver of #tourkenyasafariheights would float new names of hotel in which they would provide accommodations for us. Which was really depressing and disturbing at the same time. Because of such uncertainties we failed to enjoy the beautiful scenery of the mountains and the lakes on our way.
Furthermore, I would like to mention that #tourkenyasafariheights had promised through messages on on our personal number. That #tourkenyasafariheights would provide lodging at a proper place for us at @Nairobi on the day we arrived and on the day we would depart. Which would be included in the package. It was very disappointing that on the day we arrived they provided accommodations for us @ hotel sunrise which is a pathetic hotel, location is not good. And on the day we arrived @Nairobi after completion of the tour , #tourkenyasafariheights refused to provide any accommodations which was further more disappointing in a foreign land.
Finally, I would suggest to tourists/travellers arriving 1st time. It is just because of the nature's own gift to the land that inspite of such irregularities I would suggest you to visit the place again and again. But be careful with such tour operators and ensure your bookings personally with the hotels which are promised initially by such tour operators.

Simona&Silvio   –  
Italy IT
Visited: August 2014 Reviewed: Aug 20, 2014

20-35 years of age  |  Experience level: first safari

Nice experience, but critical points (management of time, communication, food)
2/5

Nice experience, although with some critical points. Communication before departure (we booked the safari online, before arriving to Tanzania) was very good: Masha promptly replied to all our (several) questions, although during the safari we discovered that some points were not so accurate (e.g. I asked information about electricity in the camps, and I was told that it was available in all them; but in 2 places there was no way to charge batteries and mobile phones.. I think this information is important and should be mentioned before). We enjoyed our gamedrives, although we were quite disappointed by their duration.. by reading the program you cannot really perceive how much time you will spend in the camps, especially for breakfast/dinner breaks.. many times, we noticed that we were the last to leave in the morning and the firsts to come back to the camp (also, one morning we asked our guide to leave 30min before - NB. everyone else left at 6.30-7.. we were told that we had to be ready for breakfast at 7.30, so we could leave only more than an hour later, when the cook had finished recollecting all his things - in order to have more time to try to see the most difficult seen animals of the big 5 - in the end, we could see only 3 of them -, but we were told that the cook needed more time to prepare breakfast and our lunch boxes, so it was not possible.. another time, because of an error in the office, we had to wait for a person coming to the gate of the Ngorongoro crater and pay for the entrance fees, which caused a 30-60min delay (we didn't see the rhino, and I know you have to be lucky to see animals, but by loosing time in this way certainly doesn't help). On the other hand, both the guide and the cook were very kind. Finally, one very important thing should be mentioned: after the last dinner we had we got both sick, probably because of the meat or some other foods which had not been properly preserved during the 5 days of the safari. I know we opted for the budget option, but we still spent more than $1000 per person, so, honestly, we expected more.

Janine   –  
Switzerland CH
Visited: August 2017 Reviewed: Oct 25, 2017

35-50 years of age  |  Experience level: 2-5 safaris

About: Tanzania
Beautyful senic and an impressiv wildlife. Kilimanjaro is a memorable experience. I am very exited.
Overall rating
2/5

The wildlife was really exiting. I saw many animals in the nature. I also climbed the Kilimanjaro. This was one of my best experiences I ever did so far. It is really impressive and also a real test for your body and mental skill. I really suggest to you to do this.
On the other hand I realised that you as a Tourist are just enough to pay a lot of money for a safari and not to get really the value for this. I booked with openafricasafari.com and the Price was much to much for this i got. In the same group were 6 other people who paid around 600 dollars for a 3 days safari. (I was booked on a group with maximum of 6 people and I was the 7th person!). The first 2 days was great. The second was so so. But my last day was worthless. A nature walk on the road. Walking straigt to a lake and than the same way back. How boring. Really not an experience. They sold me a nature walk!!!! They promised me to visit a School an a Hospital. We did not. I got some explanation about how bananas grow and so on. But a normal Person knows this already. The guide came to late in morning and was very surprised that I could walk for 3 hours and I did not call for a taxi, which, of course I would have to pay for it. (all the stupid Tourist are just rich and pay all the time!) Furthermore I had to tell the guide what we gonna visit. Otherwise we would have been back to the Hotel very early. I really paid around 200 dollars to much for this trip. I would not book whith this agency again.
The 3. day. The other 6 persons booked only 3 days. So the guide wanted to leave the game park at mid day. But I booked a full day in this game reserve. Even the others ha in there itinery that they would stay until 3 o'clock. Finally the guide turned around an we continued the game drive. But the day was not good anymore.

It is a shame to treat Tourist like this. Tansania is just a nice country and I met so many good guides on my 2 month journey trough south africa.
I was travelling for 8 weeks with other different tour guides (south africa, Namibia, Botswana and Tansania)and it always was a very good experience. Only the safari with openafricasafari fucked up. I asked for same money back, but,,,,,

R Rajmohan   –  
India IN
Visited: September 2017 Reviewed: Oct 11, 2017

About: Uganda
Murchision national park
Overall rating
2/5

Very good to see giraffe and elephants.but has a small population of loin. Still uganda needs to improve service sectors. People attitude about giving service to customers are lagging. They think only about to grab money.

Disappointed customer Visited: May 2014 Reviewed: Jun 15, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Bad experience with Terminal Tours
2/5

My friend and I signed up for a 3-day Masai Mara tour with Terminal Tours (Kenya).

Terminal Tours arranged for us to stay in Rhino Camp for 2 nights, which turned out to be quite a bad experience. Firstly, the electricity was unavailable during some parts of the promised hours and hot showers (generated by wood fire) were mostly unavailable during the promised hours too.

Our driver (and guide) Sammy does not seem enthusiastic in leading the tour. He was often quiet during the game drive and only spoke when people in the tour group asked him questions. Furthermore, he seemed clueless to some of our questions, to the extent that two of the Canadians in our group sarcastically told him to "at least make up a reason to tell us when we ask you again".

Also, the apparent owner of Terminal Tours - Nelson, practices price differentiation to a huge extent. For example, people on the same tour were charged in varying amounts between USD$360 and USD400+. Hence, it might be wiser to book a tour with a tour operator that has a more transparent pricing structure. On a side note, it is intriguing that Nelson issued me with an invoice with a stated amount which is lower than the amount I had paid him and he told me that it is okay.

Lastly, do not rely on their promised free transfer service. Terminal Tours was supposed to pick my friend and I from our hotel to the bus terminal at 6:15am in the morning to catch a bus at 7am. We waited until 6:25am and no one turned up. I have explicitly mentioned to both Nelson and his assistant - Steven, the day before our departure, that the driver must before 6:15am as we needed time at the bus terminal to have our tickets confirmed. Eventually, we had to fork out money from our own pockets to pay for a taxi to the bus terminal. Nelson eventually arrived at the bus terminal himself, just before our bus departed. Ostensibly appearing apologetic, he started arguing that I have told him to send the driver to our hotel at 6:30am instead. I was totally disgusted by his actions and words.
In conclusion, I will not recommend anyone to sign up for a tour with Terminal Tours. As my friend says, it was "a ruined experience in Kenya".

Mark C.   –  
Canada CA
Visited: April 2014 Reviewed: May 13, 2014

50-65 years of age  |  Experience level: first safari

Kruger Park is amazing, however the contractor that supplied the open vehicles needs to be changed.
2/5

Our Safari in Kruger had a rough start, on the first official game drive ( late afternoon, with the open safari vehicle ) the vehicle broke down. When our driver/guide stopped to view animals, the vehicle refused to start. After soliciting the assistance of a passerby who had mechanic tools and knowledge, we returned to the camp safely and finished the game drive in a mini van.

The following day on our early morning game drive ( different open safari vehicle) we again broke down. This time a much greater distance from the camp and outside of cell phone range. We had to wait approx. 2 hours in the hot morning sun until another Safari company stopped and assisted in contacting the camp to arrange for alternate transportation. In the end we agreed to continue with the game drive, in another vehicle . However as a whole we were concerned for our overall safety with these vehicles and we had lost faith and trust in this tour company to deliver a product as agreed upon!

When you operate a Safari company in a huge Wildlife Park such as Kruger, you need to have safe guards in place. Having access to reliable vehicles for the game drives, should be their number one priority. Other communication equipment, such as satellite phones, that will provide contact to the camps in event of break downs or emergency medical issues, is a must. We were informed that the use of the open safari vehicles was fairly new to this company.

In closing, I found our driver / guide, to be very knowledge with the wildlife in Kruger and friendly. On the other hand , the other company employee whom we had direct contact with during this Safari was unacceptable. I felt he forgot who he was working for at times. His communication with our tour was very poor, at no time did he apologize for the inconvenience's of the break downs or inquire as to our safety during the break downs. We also witnessed his unacceptable rants towards our driver in front of us, blaming him for the mechanical breakdowns. He was very unprofessional and not a good representative of Wildlife Safaris !

rceventi   –  
Italy IT
Visited: August 2009 Reviewed: Sep 9, 2012

50-65 years of age  |  Experience level: first safari

This is not a park but only the natural forest exists between Malindi and Watamu
Overall rating
2/5

It is an ancient rainforest not yet destroyed
The natural forest is inhabited by locals residents. There are the ancient ruins of the city of Gede.
The area that I have visited is located at coordinates: 3 ° 17 '05 ", 18 S 40 ° 01' 39", 50 E. Here is an "agriturismo" (Kenyan Natural Village) recently built called "Tishi's farm".
The forest is easily accessible along the road that leads to Malindi Watamu.
The main road is in good condition, the landscape and climate are typical of the coast of Kenya.
There aren't wild animals such as lions, rhinos, gazelles, zebras, etc..

Ronald Vriesema Visited: December 2010 Reviewed: Aug 21, 2012

Review about Marsabit National Park by Ronald Vriesema
Overall rating
2/5

Not much wildlife, difficult to travel. Lake has dried up.

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  • 4.8/5

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