NE
35-50 years of age | Experience level: 2-5 safaris
Kapolondo is a swindler, he took our money for a luxury safari, but we had budget and unsafe safari
We bought a luxury safari, especially because we travelled with a 9 month baby. We needed security and comfort.
But, instead, we had to stay in budget lodge (We paid 4720 USD per person). When we told him we were angry, he did nothing. During all the safari, he didn't respect his contract, he never informs us in advance of change. If he was correct, if an hotel is full, he could inform us and propose us another choice, with eventually another price. We saw Kapolondo himself at the beginning of the tour and he did'nt inform us of the change, even for the first night. He is coward. He made on our back about 100 to 500 USD by night for 4 nights he made a change.
Worst the car wasn't safe, a wire caught fire, we had to stop in emergency but there was not hand brake, we had to run to stop the car with a stone and to put out the fire. We travelled with a 9-month baby...
At the end of the trip, we asked him for an amical settlement. He accepted it and asked us to send an email. we did it, but he never answers.
He didn't organise our trip, the guide didn't know the program. We had to wait 2 hours before entering Segerenti park (while the other cars waiting 30 minutes) because he didn't book the hotel the day before. We did not visit some part of the program.
He didn't inform us that we have 5% visa charge before we paid. But, it's a legal obligation, he must inform the customer before the payment! He didn’t inform us that we have to paid for the luggage for each internal flight, about 100 USD more for the 3 flights.
We will file a complaint against him in court.
SG
20-35 years of age | Experience level: first safari
Truly an adventure of a lifetime.
We booked a trip with Anda after reading some wonderful reviews. Turns out it was the best decision we had ever made. The three blessed ladies of Anda were ever so helpful in planning our trip and made sure to cater to our every need. We were greeted with hospitality that was well beyond our expectations.
Our guide, Six (yes that's his name) picked us up from the airport and drove us through the entire 7 day journey. He was extremely patient and knowledgeable from his numerous (he said thousands) trips to Serengeti. We were treated to breathtaking views of wildlife and culture everyday. From lions, to gazelles, right into the middle of a large herd of migrating wildebeest.
I kid not when i say there were wilderness as far as the eye could see.
Accommodations were extremely well chosen. We felt very safe and were very comfortable right up to the last day.
If I were to travel to tanzania again, I would definitely choose Anda again. (:
Safari with Davis!
Booked a safari with Intrepid , which was handled by Davis.
Great guide, good companion & a really nice chap .
We plan to go back in 2017 directly with Davis this time.
I Recommend him 100% + !!
NL
50-65 years of age | Experience level: over 5 safaris
One of the highlights of our Tanzanian holiday!
This was the best place we stayed at during our 2 week trip to Tanzania, and we stayed at some great places! We were made to feel part of the family, from the first hour! It felt like all the activities on the farm were focused on the animals and us. After being shown around, and "introduced" to the rescued animals, we simply participated in what was going on there. The horse riding was lovely, and they took perfect care of our 9 year old daughter who had never ridden before - she is hooked! There were so many activities to do: highlights for us were the bat cave in the canyon, and Tom the tortoise on the neighbouring farm (and the hike back!). Nothing we asked was too much trouble, the service was perfect. We had all our meals with the our hosts, Eli and Laszlo, and the other guests, and the food was magnificent - the best we had anywhere in Tanzania! Meal times were very social with lots of entertaining stories and insights. I cannot recommend Makoa Farm highly enough, it will be the first place we go back to on our next trip to Tanzania.
20-35 years of age | Experience level: first safari
Can't ask for better
From the very start Etrip Africa Stood out. I wanted the perfect Kili+Safari+Zanzibar combo so I spent a long time speaking to various tour operators, small local and the big famed ones. It was clear who I was going to go with . Etrip offered the most competitive rate for the same itenary, I also picked up on small things like how the others would try to take shortcuts to save them money, like proposing a long drive rather than a short flight, and not even giving me the option, Etrip was very different in that I was offered a better price for exactly what I wanted. What made them different is how attentive they were, Ben from Etrip never tired of answering my many questions. He was super quick in answering emails and sent me long detailed answers. I felt like he made the most effort to try to get to know exactly what I wanted, and tailored a trip that felt truly like it had been planned by someone that knows me so well.
I was expecting a few glitches on ground but my entire trip went exactly according to plan!!! All the accommodations were as I expected, my guides were wonderful. I cannot pick on anything, it went swimmingly!
Thank you Etrip Africa, sincerely!!!
50-65 years of age | Experience level: first safari
Fascinating, educational and enjoyable tour - Dan was excellent
Dan was excellent in his ability to find places no other guide has taken anyone. Meeting farmers and understanding their challenges was the most insightful part of the tour for me
Everything was organised and ran exactly to plan
Accommodation, food and the tours - excellent
A very rewarding and enjoyable insight into Uganda - all down to Dan and Kisoro Tours
TW
35-50 years of age | Experience level: first safari
Amazing Experience in First Africa.
First I wanna say thanks with Vincent, he arranged our trip program and reply the mail answering questions and giving advises very soon.Our guide Jacob who took us to Masai Mara , Nakuru and Naivasha, he very nice and alway make sure we were able to see different animals while on game drive.Ruben who took us from Naivasha , sweetwater and Mt.Kenya, he is so kind and responsive, provides his suggestion it's very useful for us. Thanks all.
50-65 years of age | Experience level: first safari
My first African elephant and yellow rivers and hippo ears!
Craig communicated everything especially around the safety aspect of our game drives and game walk very clearly. We were asked what we would most like to see and I got my wish within twenty minutes of the start of the walk, the beautiful matriarch of the group of elephants gracefully lifting herself out of the river. Craig's knowledge of Africa is incredible, it is shared with the guests with charm and humour. On our final morning we went on an early morning game walk, came across water buffalo, which caused a bit of a stir, but made it to the river for a gorgeous sunrise with a pod of hippos starting their day........slowly? These experiences and my feeling that I was sharing some of Africa's secret moments gave me memories I will never forget and will ensure I will go back again.Thank you
US
20-35 years of age | Experience level: first safari
Best Adventure Yet
My husband and I celebrated our 6th wedding anniversary with a magnificent vacation to Rwanda, D.R. Congo, Tanzania, and Kenya planned with help from Extraordinary Journeys. We travel frequently and were very impressed with the thoughtful planning from this company. They had every transition so well thought out, arranged the most beautiful and luxurious places for us to stay that were optimal for viewing the animals we wanted to see, and made every effort possible to make this a special trip for us while ensuring we got to do everything we wanted to on the trip. We appreciated the fantastic communication regarding every last detail both before and during the trip, which in speaking to fellow travelers can sometimes be hard to come by with some other travel companies. I would highly recommend this company to anyone looking to ensure all details are taken care of and communicated properly so that they can enjoy a carefree, luxurious, and adventure packed vacation.
AT
20-35 years of age | Experience level: first safari
Saw a lotnof things in a short time.
Got picked up at hostel, long drive to the national park with lunch stop, good food, game drive on all three days, guide showed us lots of animals we wouldnt have seen without him, tents were set up from assistant when we got back that was very nice!