SA
20-35 years of age | Experience level: first safari
4.5 out of 5 stars. Overall, good experience. Recommended.
The entire trip is amazing, and we watched many beautiful animals in many national parks. David is very supportive before and during the trip. Whenever something happens in the trip, we can communicate with him to resolve it. This makes our trip has a better and joyful experience. The guide in Tanzania, Godfey, is super professional. He is very patient and shared interesting knowledge about animals and cultures. We can feel his passion on this job. As we are bird watchers, he stops the vehicle if we spot some interesting birds, and he searches for the field guide to show us what kind of bird it is. He also drives very safely during the entire trip in Tanzania. We really appreciate it. We believe he is one of the best guides.
I also would like to suggest few points that can be improved in the future, and I believe the agency is proactive to take these suggestions seriously to make the trip even better: (i) To prevent inconsistent understanding for the arrangements, provide more details in the itinerary before the trip. Clients may have different understanding on the "group trip", for example, transportation arrangements between two points and how the schedule adjusts accordingly. (ii) Appropriate accommodation options: We understand the group trip needs to coordinate with different travelers. An upgraded hotel we chose is far from the other one for other travelers, which makes everyone’s schedule not easy to be coordinated. Perhaps, limiting the upgraded accommodation options to ensure they are in the proper distance can resolve it. Or, ask the clients if they want to stay longer or shorter in their accommodation. For example, we would like to stay in our upgraded hotel with a longer duration, but we need to wake up early because we need to drive to the other accommodation for other travelers in the same group. If more details can be provided before the trip, we may be able to coordinate it better. (iii) One guide is unprofessional: The contracted guide in Kenya we met is an unsafe driver, who takes over the car even the opposite lane is not clearly visible. He does not elaborate much during safari and has some unprofessional behaviors. Fortunately, he has been dismissed to be the guide, so no worry about this point for the future clients.
In summary, I recommend this safari agency as they provide a good and comforable experience for us, and they can resolve the problems during the trip with communications.
SA
20-35 years of age | Experience level: over 5 safaris
Great Experience, Great People
The trip doesn’t start with actually doing the safari, for me it starts with the very first conversation to plan the trip.
Jovan was absolutely amazing when it came to planning. I had few discussions and changed my plans several times but he always seemed to have a plan as well. He found the right plan for me and here it was the beginning.
My guide, Precious, was the best guide I’ve ever been with, and I’m a guy who’s done a lot of safari trips. He was knowledgeable, informative, and most importantly an honest person and a great human being.
My experience with Renai Safaris was excellent, and I will definitely recommend them.
ES
35-50 years of age | Experience level: first safari
Very great people and very profesionals
We were absolutely amazed by the safari! It exceeded all our expectations. Ernesto and Elia are incredible guides – knowledgeable, passionate, and great company throughout the whole experience.
We were also incredibly lucky because we managed to see all the animals, and many of them from very close up. It was truly an unforgettable experience and one of the highlights of our trip.
Thank you for making it so special!
20-35 years of age | Experience level: over 5 safaris
Carson was knowledgeable!
Carson told us about our drive and gave us some history of South Africa. We had a great time.
20-35 years of age | Experience level: 2-5 safaris
Carson was great!!
Our guide, Carson, was very knowledgeable and always made sure we were good & were able to understand!
CA
50-65 years of age | Experience level: first safari
Nick’s passion and knowledge creates a magical experience!
The experience Nick provided was truly amazing. The care and attention he put into ensuring our group had the best possible experience was exceptional. We were given incredible opportunities to observe wildlife up close in their natural habitat, while also having the time to simply sit back and take in the beauty of our surroundings.
Nick's knowledge, professionalism, and dedication made this safari unforgettable. I would highly recommend Nick and his team to anyone looking for an outstanding safari experience. They go above and beyond to create memories that will last a lifetime.
20-35 years of age | Experience level: first safari
Precise, organised and very communicative!
With short notice within a week, the tour operator provided us with multiple options of national parks and we booked within days of travelling. The communication was very precise for pickup times. Service was impeccable there was always a time ready for us to be picked up and was always on time. Was great value for money and made a lot of memories on the way! Would recommend this company for all your safari needs! Being locals they also assisted us on finding extra curricular activities like places to eat and bars to enjoy.
50-65 years of age | Experience level: first safari
Well organized with a great human touch
The destinations and accommodations were great (including the food), the itinerary was well thought out. Our guide Timothy took good care of us, always attentive to our needs and preferences; he was also knowledgeable about the itinerary, the place, and the animals. It did not hurt that he was very well connected with everybody, from park rangers to hotel stuff, which made everything smooth. Amazing value!
MX
The driver is a good people and very responsable
Good service .. I will travel with you again
See you soon
Tiyani was a wonderful driver. i
Tiyani really knew how to avoid the potholes especially in the Lydenberg area!!