20-35 years of age | Experience level: first safari
35-50 years of age | Experience level: first safari
Horrible Communication
We purchased a 2-person safari through a charity auction. In addition to our initial donation, we were later required to pay nearly $5,000 in airfare and about $3,500 in non-refundable fees (for example, “cross-country transfers”), which were not clearly disclosed up front.
Communication was extremely poor when trying to book dates and get information. Emails routinely went unanswered and phone messages were not returned for months, if ever. The lack of responsiveness made planning very stressful.
As our travel dates approached, we became increasingly concerned about traveling to Africa with a company that was this unreliable. We did further research and found that the photos on their Facebook page appeared questionable, with no clear evidence they were taken on actual Run Wild safaris.
Ultimately, we canceled the trip due to these concerns. Around the same time, we were contacted by another couple who had taken the safari, made it to Africa, but had such a stressful experience that they paid out of pocket to fly home the next day. They told us they were in the process of pursuing legal action against the company.
We certainly wish we had done our research first.
65+ years of age | Experience level: first safari
Very varied interesting country.
We visited Namibia, Cape Town and Port Elizabeth. Each place was so different, large sand dunes and salt lakes in Namibia, farming of apple orchards and vineyards in Cape Town with lovely German architecture in town. We went on a safari in Cape Town and Port Elizabeth and saw all the animals in their natural habitat. The lodges are beautiful and everyone was very friendly.
CA
50-65 years of age | Experience level: 2-5 safaris
His level of customer satisfaction is unmatched .
Jupicon is an amazing tour company, it has friendly,knowledgeable and professional tour guides / drivers. Not forgetting Mr.Ngugi did an amazing job connecting us with such amazing people and the communication was exceptional. Our tour to masai mara turned out absolutely amazing, thanks to our tour guide, we got close and personal with a lot of wild animals and the food was great. I highly recommend everyone to book an enjoyable safari with Jupicon.
IT
35-50 years of age | Experience level: first safari
You can't find better!
I chose this operator based on the excellent reviews, but I must say that everything went far beyond my expectations. I initially contacted the agency, and they responded promptly through Mr. Innocent. The responses were so quick, precise, and timely that at first I thought he was an AI assistant. Then, when I got off the plane, I had the opportunity to meet Innocent in person, an extremely kind and professional person who subsequently entrusted me to my guide, Jordan. I spent four unforgettable days and three nights and I highly recommend everyone to choose Majestic Explorer without hesitation. Ask Innocent if you want Jordan as your safari guide. I'll just say that all the Jeeps from other tour operators followed us because they didn't know where to go in the middle of the savannah and were constantly asking Jordan for directions! Besides speaking Italian, he was extremely kind, thoughtful, friendly, and super professional. I won't add anything else; you can be sure that choosing them is a safe bet!
(automatic translation from Italian)
IT
35-50 years of age | Experience level: first safari
Stunning
I chose the 4-day safari experience in tend, which was truly thrilling. I was fascinated by everything, especially by the lion.
Thanks to our drivers, Damien and Adam, we were able to see all the Big 5 and many more animals.
My thanks go to all the Suricata staff: the hidden ones, the chef for the delicious food, Damien for his keen sense of smell and brilliant eyesight, and Adam for his cheerfulness and all the stories about the history and life of the animals of the savannah.
IT
20-35 years of age | Experience level: first safari
Fantastic Wild Experience
Four intense and exciting days. Quite tiring but absolutely rewarding. It exceeded my expectations. Thanks to the entire organization and especially to the patience and expertise of our guide Jordan, who accompanied us during these days.
FR
35-50 years of age | Experience level: first safari
Attentive, very well organized, professional
I booked my safaris for the Masai Mara and Amboseli with Meterai Safaris and it was magical! Excellent organization from start to finish, a very professional and attentive team. Everything was perfect and unforgettable. A thousand thanks to the entire Meterai Safari team.
DE
20-35 years of age | Experience level: first safari
A once in a lifetime experience
Our safari tour was an absolute highlight – perfectly organized, impressive, and thought out down to the last detail. We saw an incredible number of animals up close and always felt that we were in the best of hands.
A very special thank you goes to our guide Josef: with his impressive expertise, trained eye, and calm, friendly manner, he made every trip something special. Not only did he know exactly where to find the animals, but he was also able to explain fascinating background information about their behavior, the landscape, and the ecosystem. At the same time, he always had a knack for knowing the right moment – whether for the perfect photo or simply to let the silence of nature sink in.
Thanks to Josef, this safari was an unforgettable experience. Highly recommended!
PT
Everything perfectly Hand-picked
From the initial contact via email to the last day of travel everything was perfectly hand-picked, communications were always easy, the tour guides were wise and helpful. A great shout out for our wise safari guide, Wilson.