After I booked, did not communicate what she should have.
I had a good experience booking my trip, but after I paid, communication was lacking. When I was looking to book, the agent got back to me very quickly. Once I paid, it could be days before I heard from her. I've never used a travel agent before, but I expected to be told more. I was not given a detailed itinerary until a day into our trip by someone else on the ground, who was supposed to be available to me. Also had no idea we were flying into Zimbabwe (supposed to go to Zambia and Botswana). We needed a Declaration and $100 US dollars to enter the country. This was not communicated to me at all!!, and we almost didn't make it in. I assumed a travel agent would let know. Am I wrong?? Then I got very sick (got insurance with booking) and asked the person I was to contact on the ground what to do, and crickets. The actual places and things that were booked were wonderful and exactly what I wanted. It would have been nice to have the communication, especially since I was't sure we could continue in Zimbabwe and would have to return to South Africa.
CA
20-35 years of age | Experience level: first safari
Very helpful and courteous. They were dedicated to making my trip memorable
One of the best experiences I've had ever thanks to the team at Savannah Adventures. The tour guides were knowledgeable and hospitable. We did a safari, a sunset cruise and the drum/dinner show at the Boma. Taf was most gracious in accommodating everything and even offered a good deal for all the activities. I would highly recommend them to anyone travelling to Victoria Falls
50-65 years of age | Experience level: first safari
Perfect from start to finish. I would 100% recommend this safari company
From start to finish the whole package was delivered exceptionally. The airport pickup was prompt and delivered us to our hotel swiftly. We were met there by Daniel from Suricata safatis who went through the itinerary and answered any questions. The following morning our guide Damien who was with us for the 4 days arrived at the given time for our drive to the Serengeti. He was friendly and very knowledgeable. Along the way we collected the chef James who provided the great lunches on our trip. Damien was excellent at finding the wildlife in all three of the parks. We had so many absolutely amazing encounters. Elephants, giraffes, lions, cheetah, zebras, hippos, huge herds of wildebeast, baboons and so much more. All of the accomodation and food was of an excellent standard and in particular Suricata Boma Lodge. I would 100% recommend Tanzania and Suricata safaris.
20-35 years of age | Experience level: 2-5 safaris
We highly recommend Hermosa Company
We had an amazing Akagera Safari trip with Hermosa Life Tours in February. Everything was well organized, from transportation to the game drive experience. The guide was knowledgeable, friendly, and made the trip unforgettable. Highly recommend the Akagera trip with Hermosa Life Tours for anyone visiting Rwanda!
35-50 years of age | Experience level: 2-5 safaris
Our Gorillas safaris, a lifetime experience
We had an unforgettable Gorilla Trekking safari with Hermosa Life Tours and Travel in February 2026. From the moment our trip started, everything was well organized, smooth, and stress free. The team was friendly, professional, and made us feel comfortable throughout the entire experience.
Seeing the gorillas up close was truly once in a lifetime, and our guide made the journey even more enjoyable by sharing knowledge, keeping us motivated during the trek, and making sure we had a great time as friends. The accommodations, transportation, and overall service exceeded our expectations.
We highly recommend Hermosa Life Tours and Travel to anyone looking for an authentic, memorable, and well planned safari experience in East Africa. Thank you for the amazing memories! Highly recommend
CA
35-50 years of age | Experience level: 2-5 safaris
Incredible Safari experience
The Safari with Serengeti Unforgettable Safaris was great, just what we were looking for. Our guide Gilbert was very knowledgeable and went out of his way to make sure we saw all of the animals. Juventus from the office was also very accommodating in helping us book our tailored trip. The whole process was smooth, would definitely recommend
IT
20-35 years of age | Experience level: over 5 safaris
Highly recommended company
A truly wonderful experience on a five-day safari that Serengeti Unforgettable Safaris allowed us to customize -- including our own selection of which hotels to stay at, which was important for tailoring the accommodation to our taste. Our guide and driver were Joseph and I would highly commend him for his deep wildlife knowledge, kindness, patience and highly skillful driving. The Land Rover we had was in good standing and had a pop-out roof. We visited different parts of the Serengeti, Ngorongoro and Tarangire. We saw all big five and many once-in-a-lifetime sights. The one thing I recommend discussing with the guide is the daily lunchbox -- we would have liked to have some say in what goes in it. (As a side note, I recommend checking out Lemala Lodge in Ngorongoro as it's set in a gorgeous setting and felt like a luxurious offering.)
IT
50-65 years of age | Experience level: 2-5 safaris
Wonderful experience with reliable company
We went on a 4-day 3 nights tour to Tarangire, Ngorongoro and Serengeti with Serengeti Unforgettable Safaris.
We were very well looked after throughout, and had the most brilliant time, managing to see all of the big 5 (including more than 20 lions) as well as cheetahs, hyenas and more.
Our guide, Gilbert, was truly a in champion in nature. We was very knowledgeable about the animals, and was also very skilled in finding them.
He always went the extra mile to ensure that we are having a good time.
Our contact point for the planning phase of the trip was Juventus, and he was very professional and prompt in his responses.
Overall I can safely say that Serengeti Unforgettable Safaris is a company that I can very much recommend.
20-35 years of age | Experience level: first safari
Once in a life time, perfect!
The team were amazing and Norman was very responsive over bookings. Each driver we interacted with was brilliant and the guides were amazing. We were lucky enough to have a full day safari to our selves and it was so special. I can’t wait to visit Kruger again and wouldn’t hesitate to book with Nhalalala travels. Kruger gate hotel was again so special and I could not fault the service.
Omar is absolutely phenomenal!
Erik the tour guide coordinator took care is is as if we were one of his own family members. We made several last minute changes, and he came through each time. Omar is very knowledgeable about Arusha and the animals that we encountered on the safari. He is so pleasant and funny at the same time. He answers all questions and went far and beyond to make sure our excursions were amazing. His trainee Alex is also so sweet and kind. The extras that Omar and Alex did make the adventure unforgettable.