35-50 years of age | Experience level: 2-5 safaris
The tour operator was knowledgeable, experienced and was fun
My friends and i took girls trip to Mombasa in Kenya, Maraka Tours & Safaris being our 1st choice tour company we entrusted them with all our travel arrangements from Kampala through Nairobi and finally to Mombasa that was our destination point at Diani Paradise Hotel. Maraka tours staff was amazing. We booked a package that was pocket friendly with them and they handled all the bookings and we didn’t have to hustle with anything, the cars used in transportation are clean, well maintained and in good Mechanical condition. The staff are courteous and keen. Their guide was very knowledgeable about tourist destinations and was fluent in English.
DK
20-35 years of age | Experience level: 2-5 safaris
Good value for the money
We are two people who booked Kilimanjaro and safari with Gundua.
Overall we had a good experience.
Our Kilimanjaro climb was a great and very challenging experience and we are very proud we made it to the top. And a huge thanks to our team for this. Our guides were very knowledgeable, nice and experienced and the team as a unit was well functioning and helpful. And the food was good! We booked the 7 days Machame (whisky) route, but be aware that it is only 6 actual days on the mountain because the first day is just the arrival day in Arusha, which is a little misleading. We would not recommend doing Machame in only 6 days since the route is very tough and challenging - we would recommend 7 days on the actual mountain. We choose Gundua because of the pricing. This means, that with Gundua you get a tour with simple facilities, but you have what you need. But it is not a luxury tour so ex you don’t have a private toilet tent and you need to use the camp toilet which are not so clean. So you have to be fine with this (which we personally were satisfied with).
The safari we booked was not one of those that Gundua normally offers, so we were in a car with people who booked the Safari with other companies. The tour satisfied our expectations.
Only bad things we have to say is that we were not informed forehand, that card payment was not an option and also not informed on the tipping recommendations for Kilimanjaro which put us in a very awkward situation in the end of the climb after an otherwise very good experience which was quite a shame to finish up in this way.
20-35 years of age | Experience level: over 5 safaris
A very exciting experience in Watamu
A 4 days trip to Turtle Bay Watamu courtesy of Bovid Africa Safaris. It was a very relaxing experience for my family and we plan to go for another trip to the coast soon.
US
35-50 years of age | Experience level: first safari
Beautifully Company, Beautifully People!
I was looking for an affordable safari and messaged many operators. Emanuel from Crater Explorer was the most attentive to my questions before booking and I was very happy with the end result. I was able to see 4/5 of the big 5 in the Serengeti and Ngorongoro. I also want to shout out my excellent guide Waldon. He was awesome and made sure we didn't leave the Serengeti without seeing a leopard
20-35 years of age | Experience level: first safari
I had the best experience. All planning and changes were handled by Collins - the best planner.
Value for money. Best service. 100% reliable and accommodating to all needs, tours and experiences.
US
65+ years of age | Experience level: 2-5 safaris
A Professional and Responsive Safari Company
This is the second time I’ve used this company and again it has met all my expectations. My friends and I put together a custom itinerary and Annette made all the necessary arrangements keeping within our budget, she was quick to respond to any of our questions and made sure we had a wonderful time in Kenya. Our driver, Enock, was very good and was an excellent guide in the parks we visited (Amboseli, Nakuru, Masai Mara, and Ol Pejeta Conservancy). I am going back to Kenya in June and will be using this company again.
US
20-35 years of age | Experience level: first safari
Best Tour Guide
Valens really knows his stuff about not only Akagera but like everything Rwanda. He was reliable and knew how to get the best value for our time and money, he really had the best recommendations. He took us on a safari the day we had to fly out late at night so he timed out how to see the best parts of the park in a shorter day. He is great at spotting the animals and knows all the facts about them! Overall had a great time whenever Valens was involved!
AE
20-35 years of age | Experience level: first safari
Andrew was an excellent guide and I would recommend him to anyone. Made everything so easy for us
The tour was excellent and I would recommend axis to anyone
DE
35-50 years of age | Experience level: 2-5 safaris
the tour operator is a liar!
I went with some friends to the Amboseli NP, which was great. But the thing we didn´t like, was the organization with Robert. We booked the tour already well in advance, specifically with the hotel in the park. The communication with Robert was already a little bit difficult from the beginning on - he did not answer fast and in detail, but I had to ask a lot in order to get information. On the way to the park, he called and said there was a conference in the hotel we booked, so no space available anymore and we had to go to another hotel outside the park. He did not offer any compensation or apologize. We told him, that this is not ok, since we had a different deal and that we are really disappointed about not being in the park. After a long discussion, he agreed to give us a disount of 20$ each. Of course we did not get our money. First he told us, that we would get it after we return in our hotel back in Nairobi. There he told us he could not come and he would send it to us via Paypal or to a bank account. That never happended and when asking and asking again, the only reply he is giving, is that he has a problem with Paypal, that he would send the money next week and so on and so on......but he is only lying all the time, he never wanted to give some money back. It is kind of sad, because we really liked the experince we made in the Ambosli NP and now we have kind of a bad memory on the organization company.
FR
35-50 years of age | Experience level: first safari
Best guides, best vehicles, best in Tanzania
We booked a 3 day safari with them and visited, Lake Manyara National park, the Nngorongoro crater and Tarangire park. The 3 parks where all different from each other which made the experience even nicer.
We had a magnificent driver/guide/friend David, he is really all knowing about Tanzania, wildlife, nature, it’s like he knows all the animals by name ;)
We were a party of 5: my parents, my wife, my 11 year old daughter and myself, we all had a fantastic time!