PT
20-35 years of age | Experience level: first safari
Well worth it, does not disappoint!
I spoke to more than 10 safari agencies. Anita stood out from the beginning because she was very responsive and you could ask 10 questions at once, she would kindly and patiently reply to all 10.
I made several adjustments and special requests to our plans. We wanted to stay in nice lodges, so Anita let me hand-pick the lodges and adjusted the itinerary to all our wishes.
We came to a very reasonable agreement in terms of price. We designed the route and picked the lodges, but we did not carry the extra cost of a private safari and so the agency offered another 4 people to join our itinerary, but never changed the route agreed with me.
Then came our guide and driver Joseph. He is awesome! Excellent driving skills and orientation in the tough roads of the Serengeti. Super reliable, dealt with logistics of pickups, dropoffs and meals with minimal impact on the fun safari time. Joseph is kind, professional and knowledgeable. Friendly but serious about his job. Knew everything about the animals and answered sooo many questions. Drove such long distances but could spot the tiniest of creatures while driving! A guide like this really makes your safari. I highly recommend this team!
The meals were great thanks to our chef, we always had lunch in comfortable places.
On the final day there was an issue with our hotel in Arusha, but Joseph didn’t leave us until he knew we were safe and happy in a different hotel, and then Mohamed the agency boss came personally to check on us! I forgot something in the safari jeep and they went out of their way to come meet me and give it back. Really in terms of professionalism and reliability we are very happy! Thank you for an incredible experience and hoping to send many friends your way!
SE
35-50 years of age | Experience level: first safari
Trip of a lifetime!
The Luxury Safari Company helped us put together an amazing trip to Botswana for a big birthday celebration. I was getting overwhelmed by all the options, also being our first proper safari I was not 100% sure what we were looking for (besides the Big 5). Rose kindly went through the various alternatives with us and the final combination of Little Machaba and Zarafa Camp was perfect! Covid restrictions caused many concerns and logistical challenges but The Luxury Safari Company were very flexible and understanding.
After many months of planning we were on our way and the trip was extremely smooth and perfectly executed. Wildlife was beyond amazing, guides were excellent and camps super comfortable. Despite getting up a 5am in the morning it was one of the most relaxing holidays we´ve had, everything was taken care of even the things we didn´´t even know we wanted :)
As much as I say trip of a life time, I have a feeling there will be another one coming soon!
US
Very knowledgeable, great communication and an unforgettable experience.
We enjoyed a 5 night Safari with Tazama Africa Holidays from Masai Mara, to Lake Nakuru and then Amboseli. We could not have any but positive feed back from our experience. All the accommodations were nice and clean! Antony had great communication before arriving and throughout our stay in Kenya. A special shout-out to Patrick, our guide for the week, he was very knowledgeable with all the animals and made sure we got to see everything including a Leopard and could not have been any kinder. Antony even arranged for our pickup from the airport after our trip to the beach. Such an unforgettable vacation and I highly recommend anyone coming to Kenya use Tazama. Everyone is super nice and accommodating. We cannot wait to return and tell our friends back home.
20-35 years of age | Experience level: 2-5 safaris
Efficient and Super Proactive
Janine has been so professional and accommodating. She ensured she responded to all my requests and questions. I also wanted to change my dates and she did so without concerns. I felt very important as Janine checked up on us before and after the trip. Great Service!
IR
35-50 years of age | Experience level: over 5 safaris
Excellent
It was wonderful and I really enjoyed. Thanks a lot Mr Samuel and Mr Benjamin
FR
50-65 years of age | Experience level: over 5 safaris
Best travel agency
Absolutely wonderful safari. Martin was our guide. He was very knowledgeable, courteous, professional in every way. We appreciate how he gave us so much information about Kenya, the Masai people and the Masai Mara. Martin allowed us to see The Big 5. The best guide ever. Linsel from Safari Update Travels responded to all of our questions and concerns promptly. He was very patient and professional. We highly recommend Safari Update Travels.
(automatic translation from French)
20-35 years of age | Experience level: first safari
Amazing
We just finished the most amazing safari with Suricata. We had the best driver who knew everything about all the animals and was really good at finding all the great spots where we could see all the animals really close.
Besides seeing amazing animals and nature, we also had the best chef who cooked homemade meals for breakfast, lunch and dinner.
We really enjoyed the company of our driver and chef and would recommend this trip to everyone we know!
DE
20-35 years of age | Experience level: 2-5 safaris
Excellent service from recommendations and choices of places to booking by Antoinette!
General: Great service by Antoinette who was helpful and very dedicated to help us booking our South Africa experience. She showed us lots of different options and recommended her favourite stays. Overall an absolute 5 star service!
Accomodations:
- Klaserie River Safari Lodge: Perfect place for the first stay in the region, staff was very limited due to low numbers in travellers (covid) but did an excellent job! A true feel good place right at the Klaserie River. Our guides Lauren and Herman were very dedicated to make it the best stay ever. Great value for the money. Would definitely recommend this place!
- Hamiltons Tented Camp: Outstanding private luxury lodge where you won't miss a thing. From location, food, game drives to service this is what I call high end. Prices are high but standard for this kind of place.
- Muluwa Lodge: Nice stay on the way from Kruger back to Joburg. We only had one night but I would recommend staying at least two nights. Beautiful scenery and lovely tents with great views. Food was tasty and the staff very friendly.
- Spier Wine Farm: Large vineyard with nice accomodation. The place is created with lots of love, the garden is beautiful and invites to hang around and have a picnic. Wine was not our favourite but tastes are different so you might like it for sure!
- Mont Rochelle: Luxury Hotel on a vineyard owned by Richard Branson. Probably our favourite location in the area if you want to relax for a day or two. Overall excellent service, great food and lovely stuff. Price is high but worth the money.
- Mosaic Lagoon Lodge: Hidden gem right at the Klein River Lagoon. Staff was again superb, food great and lots of activities to do. If you don't like to stay right in Hermanus this is the place to go to!
- Lagoon Beach Hotel: A bit off the city trouble but still just a 15 mins drive to the waterfront. It's a standard hotel like any other. Room was clean, breakfast okay and they offered a free shuttle to the centre.
- Cape Milner Hotel: Nice place close to Bo Kaap, walking distance to the city centre. Can recommend the place if you would like to stay in the city.
DK
20-35 years of age | Experience level: first safari
Unforgetable safari tour!
We had an amazing 4-day safari tour with Suricata Safari, truly beyond expectations! Our guide was able to share interesting information on the wildlife we met and landscapes we passed, and our chef cooked excellent tasty and healthy meals for us three times a day.
BE
35-50 years of age | Experience level: over 5 safaris
second trip, twice amazed
This was the second time we traveled on a multi-day safari to Kruger NP with Elephant Herd (2016 and 2021). We chose Elephant Herd the first time because of the very punctual response on our questions. Brendon, the owner, is always very helpful in giving advise. The 2 guides we had were simply the best and they spared no effort to make our tyrip very memorable.