Was an awesome experience
This was the first time out of the country so very nervous. But, they made is awesome. Picked up at airport and transferred to lodging. Picked up the next day to start safari. Safari with our guide, Damian, and chef, Moosa, were awesome. Damian was great at answering questions and Moosa definitely kept us well fed. Only hiccup would be I feel like we didn't get much time with guide the first two evenings due to having vehicle issues. Also, didn't want to start and a handful of occasions once turned off to watch the animals. They said getting three new vehicles at the end of September. If that is the case then would give 5 stars.
IT
50-65 years of age | Experience level: first safari
Unforgettable experience
Thanks to Uro Adventure & Safaris we had an amazing experience, Erick organized an incredible 9-day tour for us, where we visited the beautiful parks, lakes and waterfalls while staying in perfectly equipped tented camps and tasting real Tanzanian food. The scenery was enchanting, the wildlife at our fingertips, and our guide, Omari, able to solve any incovenience, was always available for any request.
An unforgettable experience, highly recommended.
IN
50-65 years of age | Experience level: first safari
Professional well managed service
We were continuously on touch on WhatsApp since enquiry and Ms Rose was very prompt in answering all my questions. Even while in safari we were in contact. We 2 people joined a group tour. But everything about stay in Nairobi before n after safari was well managed with before time taxi pickup available for airport to hotel n back at odd hours 3:40am . The tour driver cum guide Freddy was trying his best to show us maximum possible wild life n we enjoyed it.
FR
35-50 years of age | Experience level: first safari
All is good with kiwoito
I could have a great safari thanks forKiwoito. very available, listening, great service, great holidays, super safari, I recommend to everyone, you can trust, you will not regret it
35-50 years of age | Experience level: first safari
Great experience! From pick up to drop off flawless. Highly recommend
I read a lot of reviews about Pilanesberg vs Krueger NP. While we did not see big cats, we saw PLENTY of elephants l, rhinos, hippos, giraffes, warthogs, wildebeest, impalas, etc. Compared to KNP (which is the size of Belgium), Pilanesberg is the optimal choice if only you have is 1 day.
AE
35-50 years of age | Experience level: 2-5 safaris
Terrible
I had a terrible experience before my actual travel. First thing in May when I was not able to travel due to visa rejection however I had made a deposit of around $500 as it was required. I accepted the terms that this amount won't be refunded as per T&C. Before that I asked for a domestic flight to be included and they gave me the price I confirmed the quote at that time. Then they provided a revised quote with a different price for the flight. I kept mentioning that I confirmed a different price which was much more than the price if I booked it on my own. They simply said that the price has changed. Then I kept saying then don't book the flight, I'll book it on own and I need only the timing that you would pick me up to book accordingly. Over & over with no understanding until I had to escalate to a higher manager who finally gave the approx time. I checked, in case I re-apply in Nov or Oct what will be the refund. I have been told that it'll be 15% of the total quote which wasn't clear to me at the time how they would apply 15% to the whole quote if I paid only 25%. In July I got my visa and resent asking for a quote. They applied the 15% of the quote which is almost 55.4% of the paid amount and explain to me how they calculated. So the deduction is just to reschedule in Nov. I don't know what rescheduling they did as after so many days wasted to get a correct quotation. They repeated the same mistake again that after I confirmed the quote, they started booking the accommodation which was not available at my travel dates and accordingly I could't book my flights and the prices kept increasing. Finally the found alternate accommodation with minor increase. They didn't want to bear the difference and wanted me to bear their mistake. So not only they took my money but also failed miserably to do their job of simply living up to their word. Also to justify their failure they keep saying that it's a normal practice.
65+ years of age | Experience level: over 5 safaris
Great Day in the Park
Our operator arrived on time at our hotel starting off at 6am. We enjoyed the morning with great sightings. We even saw the remnants of a lion kill with one of the lions sleeping next to its kill filled to capacity. We found the Tour Operator very knowledgeable. We ended up comparing the game to the game we have in South Africa. It was great fun. One suggestion would be to offer coffee with a biscuit mid-way. All in all a great day in the park.
DE
35-50 years of age | Experience level: first safari
Better to do a private safari
we went on a private safari, which was a good decision. This means you have more space in the car, you can take a better look at the animals and take nice photos. a group safari has 6-8 people in one car. This means you only have a small amount of space and have to hope for good photos and views. our driver Ismail was very friendly and did a very good job. he gave us enough time to observe the animals and always drove very close to the situation. The only negative thing about the company - we didn't have a jeep but a van. On the way back we had to pick up the boss at the train station. As a result, we lost over an hour of our day. this was not discussed with us. Please note: every safari (every company) goes to a house as a “break”. on the way to the parc and on the return. You can buy souvenirs there, etc. Be careful: this is not real handmade . It's a product from China and too expensive. They are trying to trick the tourists. the people there are pushy and promise that are products from Kenya :) :) :)
It's a nice experience. You should go on a safari in your life. Remember: it's a game of chance which animals you see
DE
20-35 years of age | Experience level: first safari
Amazing service
African Bigcats took care of everything. They adviced us well and responded quite fast. The guide was very experienced and explained everything well. The food was very tasty. Accomodations were clean and comfortable. Staff was very friendly.
Nothing to complain about.
Thank you very much.
20-35 years of age | Experience level: 2-5 safaris
Always gets you in the best spot, closer to the animals than you’d imagine you would ever get!
Travel Africa Safari Agency provided a high quality, affordable but luxury experience with great hot lunches, an excellent driver and a well designed schedule which made for an unreal trip!
Omary, our driver is the best in the game ! He was so focused on giving us the best experience in Tanzania and put in so much effort. No matter how many cars there were, he always got us in the very best position to get the best photo and see the animals up close. We saw all the big 5 many times in incredible scenarios and Omary had a wealth of knowledge on the animals and the parks for which he obviously loves ! He had as much fun as we did and we really enjoyed his company. He is also an excellent driver which was great for navigating the parks.
Would recommend Omary and travel Africa agency any day and would use them again.