20-35 years of age | Experience level: first safari
Knowledgeable, kind, proffesional, and punctual
Tongesai was the best tour guide we could’ve had. He was kind, punctual, and very knowledgeable about the history of Victoria falls. We initially planned on having Tongesai for only one day during our trip, but we ended up using his services for the duration of our trip because of how great his services were .
CH
35-50 years of age | Experience level: first safari
Perfect experience
From the first contact to request a quote to the end of the tour, everything worked perfectly. All quotes were answered very quickly and the itinerary was tailored to our needs.
I didn't have to worry about a thing, I was contacted in advance by all the drivers for pick up, hotels and tents were extremely well located and comfortable. From the beginning to the end of the tour we were assisted at all times and felt very safe, comfortable and well looked after. I highly recommend their services and am very pleased.
AR
20-35 years of age | Experience level: first safari
Excelent Service!
The trip was amazing! We loved seeing the animals in their habitat. The camps are beautiful, complete and with very friendly staff. they are as seen in the photos.
Pita, the driver, and Oska the spanish guide were very friendly. They did everything possible so that we could see all the animals and take the best photos.
And Filipa was excelent in the organization one year ago by email.
We are very happy with this adventure and very grateful. We sincerely recommend Spirit of Kenya.
DE
20-35 years of age | Experience level: first safari
Amazing Safari expience with great guide and group
I had a truly great experience with Sunnycreek. Our guide Kikitu was a lot of fun, he gave us useful information during the safari and was determined to show us what we came for. We saw all kinds of animals and even did a little bush walk to see hippos.
Regarding accomodation, the tents were super clean, the food delicious and the staff really nice. I'd always do another safari with Sunnycreek!
35-50 years of age | Experience level: first safari
Outstanding
I have run out of superlatives trying to describe my stay at Bongani lodge. I was greeted with such a warm welcome, and the positivity extended towards the care and consideration in all activities planned. Bongani, his crew and family should all be extremely proud of the service they offer and I would highly recommend this experience to anybody who is interested in a great safari experience
NL
35-50 years of age | Experience level: first safari
Well organized trip
Communication is fine and accurate. Quick and friendly! The Safari is great; good guide and good driver! They arrived on time at our pick-up point! I would recommend this organization!!
20-35 years of age | Experience level: first safari
Great Tour
We did a one day trip to Tarangire national park and had a great time. The guide kept us entertained and was knowledgeable on all animals that we came across. The truck was well equipped with as much water, soft drinks and beers as we wanted. The lunch was very enjoyable and there was more than enough to go around. Would recommend.
SE
50-65 years of age | Experience level: 2-5 safaris
Uganda Nature and wildlife tour
We did our second tour in Uganda with Matoke Tours.
We had 10 days with our guide John from Matoke tours and it was a fantastic experience.
John was as always a rock to hang on to during these trips, he has extremely good knowledege and are a great driver.
The guides in the parks and nature walks was verry serviceminded and full of knowledge.
We especially think about Moses and his guiding in Sipi Falls and the coffey plantation as a great experience but also all rangers in the different parks we meet during our tour.
Remember that the hike around Sipi falls can be quit hard depend on weather, if it rains the track will be verry slippery and hard to use.
The lodges was according to our expectations but we would like to see some alternative to the 3 cource menu at dinner time for example some more lighter food.
During the drive around the country we recommend that you have a neck pillow due to the bad roads and a thermos with cold water. A flashlight on the evenings is also a great feature to bring.
As always Matoke tours delivered a great planned trip and the communication with Pleunie was great from start to finish during our planning.
We recommend Matoke tours when planning a Uganda trip.
NL
35-50 years of age | Experience level: over 5 safaris
Had to report to police. Buyer beware.
To cut a long story short, the driver, who was subcontracted by Mousebird Safaris Mr. Lema, one night of 4 took us to the wrong hotel upon instructions of Mousebird Safaris. He was then not able to take us to the correct hotel (Ascertained after he called his boss) due to the park closing and him not wanting to as it was 1.5 hours away and he "would not have taken this job on had he known this before" (quote from driver.) Upshot was that we had to pay 350 USD on TOP of what we had already paid because the driver would/could not take us to the hotel Mousebird had booked. We called the owner at Mousebird several times and he did not pick up. All my messages were, funnily enough, ignored.
After this, I had wanted Mousebird to settle this directly with the driver who had paid the new (and horrible) hotel, but the driver strongarmed us to his office and forced us to pay his boss for this 350 Dollar hotel he had taken us to in error. Mousebird Safaris Mr. Lema is refusing to pay us back. We have reported it to the police and a case against Mousebird Safari is ongoing.
Mousebird basically contracts their services to a driver who is working for several agencies so you constantly have to wait until others have been picked up from other agencies. Our driver from a firm called Avocet Safaris Tanzania, was picking up several people and messed up this trip entirely. The whole thing was an organisational mess.
I would never ever recommend Mousebird Safaris as I believe that they are not honest. We will see Mr. Lema from Mousebird Safaris in court.
AE
35-50 years of age | Experience level: 2-5 safaris
Very nice trip with professional company
They are very professional staff and help when we reach the airport until we left from the airport, team knows how to make you happy and interesting in your trip